Nissan Juke F15. Manual - part 48

 

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Nissan Juke F15. Manual - part 48

 

 

AV-178

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.
NOTE:
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking

the signal.

• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the

antenna and the waves reflected by mountains or buildings.

MAP SD CARD 

RELATED TO ROUTE CALCULATION AND VISUAL GUIDANCE

It takes a relatively long time before 
the music starts playing.

If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some 
time may be required before the music starts playing.

Music cuts off or skips

The writing software and hardware combination might not match, or the writing speed, writing 
depth, writing width might not match the specifications. Try using the slowest writing speed. 

Skipping with high bit rate files

Skipping may occur with large quantities if data such as for high bit rate data.

Move immediately to the next song 
when playing

When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3” or “.wma”, or 
when play is prohibited by copyright protection, the player will skip to the next song.

The songs do not play back in the 
desired order.

The playback order is the order in which the files were written by the software, so the files might 
not play in the desired order.

Poor reception only from a certain 
radio broadcast station.

Check incoming radio wave signal strength of applicable broadcast station.

Buzz/rattle sound from speaker

The majority of rattle sounds are not indicative of an issue with the speaker, usually something 
nearby the speaker is causing the rattle.

Symptom

Cause and Counter measure

Symptom

Possible cause

Possible solution

The message “Error” ap-
pears.

The SD card is not recognized by the system.

Check the map SD card data. Files can be lost.

If you see any damage, replace the map SD 
card.

Symptom

Possible cause

Possible solution

Route information is not dis-
played.

Route calculation has not yet been performed.

Set the destination and perform route 
calculation.

You are not driving on the suggested route.

Drive on the suggested route.

Route guidance is cancelled.

Turn on the route guidance.

The auto reroute calculation (or 
detour calculation) suggests 
the same route as the one pre-
viously suggested.

Route calculations took priority conditions into consider-
ation, but the same route was calculated.

This is not a malfunction.

The suggested route is not dis-
played.

Roads near the destination cannot be calculated.

Reset the destination to a main or or-
dinary road, and recalculate the route.

The starting point and destination are too close.

Set a more distant destination.

The starting point and destination are too far away.

Divide your trip by selecting one or two 
intermediate destinations, and per-
form a global route calculation based 
on multiple route calculations.

An indirect route is suggested.

If there are restrictions (such as one-way streets) on roads 
close to the starting point or destination, the system may 
suggest an indirect route.

Adjust the location of the starting point 
or destination.

The system may suggest an indirect route because route 
calculation does not take into consideration some areas 
such as narrow streets. 

Reset the destination to a main or or-
dinary road, and recalculate the route.

AV

NORMAL OPERATING CONDITION

AV-179

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

C

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RELATED TO VEHICLE ICON

RELATED TO VOICE GUIDANCE

RELATED TO TRAFFIC INFORMATION

The landmark information does 
not correspond to the actual in-
formation.

This may be caused by insufficient or incorrect data on the 
map SD card.

Updated information will be included 
in the next version of the map SD 
card.

The suggested route does not 
exactly connect to the starting 
point, waypoints, or destina-
tion.

There is no data for route calculation closes to these loca-
tions.

Set the starting point, waypoints and 
destination on a main road, and per-
form route calculation. 

Symptom

Possible cause

Possible solution

Symptom

Possible cause

Possible solution

Names of roads and locations differ 
between 2D and 3D view.

This is because the quantity of the displayed in-
formation is reduced so that the screen does 
not become difficult to read. There is also a 
chance that the names of roads or locations 
may be displayed several times, and that the 
names appearing on the screen may be differ-
ent because of a processing procedure.

This is not a malfunction.

The vehicle icon is not displayed in 
the correct position.

The vehicle was transported after the ignition 
switch was pressed off, for example, by a ferry 
or car transporter.

Drive the vehicle for a while on a road where 
GPS signals can be received.

The position and direction of the vehicle icon 
may be incorrect depending on the driving en-
vironments and the levels of positioning accu-
racy of the navigation system.

This is not a malfunction. Drive the vehicle for 
a while to automatically correct the position 
and direction of the vehicle icon.

When the vehicle is travelling on a 
new road, the vehicle icon is located 
on another nearby road.

The system automatically places the vehicle 
icon on the nearest available road, because the 
new road is not stored in the map data.

Updated road information will be included in 
the next version of the map SD card.

The screen does not switch to the 
night screen even after turning on 
the headlights.

The daytime screen was set the last time the 
headlights were turned on.

Set the screen to the night screen mode using 
<Day/Night> when you turn on the headlights.

The map does not scroll even when 
the vehicle is moving.

The current location map screen is not dis-
played.

Press “MAP”.

The vehicle icon is not displayed. 

The current location map screen is not dis-
played.

Press “MAP”.

The location of the vehicle icon is 
misaligned from the actual position.

When using tire chains or replacing the tires, 
speed calculations based on the speed sensor 
may be incorrect.

Drive the vehicle for a while [at approximately 
30 km/h (19 MPH) for about 30 minutes] to 
automatically correct the vehicle icon posi-
tion.

The map data has an error or is incomplete (the 
vehicle icon position is always misaligned in the 
same area).

Updated road information will be included in 
the next version of the map SD card.

Symptom

Possible cause

Possible solution

Voice guidance is not available

In some cases, voice guidance is not available even 
when the vehicle should make a turn.

This is not a malfunction.

The vehicle has deviated from the suggested route.

Go back to the suggested route or request 
route calculation again

Voice guide is set to off.

Turn voice guidance ON.

Route guidance is set to off.

Route guidance is set to ON.

The guidance contact does not 
correspond to the actual condi-
tion. 

The contact of voice guidance may vary, depending on 
the types of intersections at which turn are made.

Follow all traffic rules and regulations.

AV-180

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

RELATED TO HANDS-FREE PHONE

RELATED TO TELEPHONE

Symptom

Possible cause

Possible solution

The traffic information is 
not displayed

The traffic information is not set to on.

Set the traffic information to on.

You are in an area where traffic information is not avail-
able

Scroll to an area where traffic information is avail-
able

The map scale is set at a level where the display of icons 
is impossible.

Check that the map scale is set at a level in which 
the display of icons is possible. 

With the automatic de-
tour route search ON, 
no detour route is set to 
avoid congested areas.

There is no faster route compared to the current route, 
based on the road network and traffic information.

The automatic detour search is not intended for 
avoiding traffic jams. It searches for the fasted 
rote taking into consideration such things as traffic 
jams.

The route does not 
avoid road section with 
traffic information stat-
ing it is closed due to 
road construction.

The navigation system is designed not to avoid this 
event because the actual period of closure may differ 
from the declared roadwork period. 

Observe the actual road condition and follow the 
instructions on road for detour when necessary. If 
the road closure is for certain, use detour function 
and set the detour distance to avoid the closed 
road section.

Traffic information dis-
played differs from in-
formation from other 
media (e.g. radio).

Other media may use different information sources.

Observe the actual road conditions and regula-
tions. Always observe safe driving practices and 
follow all traffic regulations.

Symptom

Cause and Counter measure

Cannot use hands-free phone

Customer will not be able to use a hands-free phone under the fol-
lowing conditions.
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio 

waves; such as in a tunnel, in an underground parking garage, 
near a tall building or in a mountainous area.

• The cellular phone is locked to prevent it from being dialed.
NOTE:
While a cellular phone is connected through the Bluetooth

®

 wire-

less connection, the battery power of the cellular phone may dis-
charge quicker than usual. The Bluetooth

®

 Hands-Free Phone 

System cannot charge cellular phones.

The other party's voice cannot be heard by hands-free phone.

When the radio wave condition is not ideal or ambient sound is too 
loud, it may be difficult to hear the other person's voice during a 
call.

Poor sound quality

Do not place the cellular phone in an area surrounded by metal or 
far away from the in-vehicle phone module to prevent tone quality 
degradation and wireless connection disruption.

Symptoms

Cause and Counter measure

System fails to interpret the com-
mand correctly.

1. Ensure that the command format is valid.

2. Ensure that the command is spoken after the tone.

3. Speak clearly without pausing between words and at a level appropriate to the ambient noise 
level in the vehicle.

4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster 
on).
NOTE:
 If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.

5. If more than one command was said at a time, try saying the commands separately.

6. If the system consistently fails to recognize commands, the voice training procedure should be 
carried out to improve the recognition response for the speaker.
Refer to 

AV-77, "On Board Diagnosis Function"

.

AV

NORMAL OPERATING CONDITION

AV-181

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

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The system consistently selects 
the wrong entry from the phone 
book.

1. Ensure that the phone book entry name requested matches what was originally stored. This 
can be confirmed by using the “List Names” command.

2. Replace one of the names being confused with a new name.

Symptoms

Cause and Counter measure

 

 

 

 

 

 

 

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