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Nissan Juke F15. Manual - part 15

AV-46

< SYMPTOM DIAGNOSIS >

[DISPLAY AUDIO]

AUDIO SYSTEM

SYMPTOM DIAGNOSIS

AUDIO SYSTEM

Symptom Table

INFOID:0000000012202474

RELATED TO AUDIO

RELATED TO HANDS-FREE PHONE

Symptoms

Check items

Probable malfunction location

The disk cannot be removed.

Audio unit

Malfunction in audio unit.
Refer to

AV-35, "AUDIO UNIT : Diagnosis

Procedure"

No sound comes out or the level of the
sound is low.

No sound from all speakers.

Audio unit power supply and ground circuits
malfunction.
Refer to

AV-35, "AUDIO UNIT : Diagnosis

Procedure"

Only a certain speaker (front door speaker
LH, front door speaker RH, rear door
speaker LH, rear door speaker RH, etc.)
does not output sound.

• Poor connector connection of speaker.
• Sound signal circuit malfunction between

audio unit and speaker.

• Malfunction in speaker.

Refer to:

• Malfunction in audio unit.

Noise is mixed with audio.

Noise comes out from all speakers.

Malfunction in audio unit.

Noise comes out only from a certain speak-
er (front door speaker LH, front door speak-
er RH, rear door speaker LH, rear door
speaker RH, etc.).

• Poor connector connection of speaker.
• Sound signal circuit malfunction between

audio unit and speaker.

• Malfunction in speaker.
• Poor Installation of speaker (e.g. back-

lash and looseness).
Refer to:

• Malfunction in audio unit.

Noise is mixed with radio only (when the ve-
hicle hits a bump or while driving over bad
roads)

Poor connector connection of antenna or
antenna feeder.

No radio reception or poor reception.

• Other audio sounds are normal.
• Any radio station cannot be received or

poor reception is caused even after mov-
ing to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises).

• Antenna amp. ON signal circuit malfunc-

tion.

• Poor connector connection of antenna or

antenna feeder.

Buzz/rattle sound from speaker

The majority of buzz/rattle sounds are not
indicative of an issue with the speaker, usu-
ally something nearby the speaker is caus-
ing the buzz/rattle.

Refer to "SQUEAK AND RATTLE TROU-
BLE DIAGNOSIS" in the appropriate interi-
or trim section.

AUDIO SYSTEM

AV-47

< SYMPTOM DIAGNOSIS >

[DISPLAY AUDIO]

RELATED TO CAMERA

RELATED TO STEERING SWITCH

RELATED TO USB

NOTE:

Check that there is no malfunction of USB equipment main body before performing a diagnosis.

iPod

is a trademark of Apple inc., registered in the U.S. and other countries.

RELATED TO AUXILIARY INPUT

NOTE:

Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

Symptoms

Check items

Possible malfunction location / Action to take

Does not recognize cellular
phone connection.

Repeat the registration of cellular phone.

Audio unit malfunction. Replace audio unit.
Refer to

AV-50, "Removal and Installation"

Hands-free phone cannot be
activated.

• Hands-free phone operation can be

made, but the communication cannot
be established.

• Hands-free phone operation can be

performed, however, voice between
each other cannot be heard during the
conversation.

Originating sound is not heard
by the other party with hands-
free phone communication.

Voice operation does work.

Voice operation does not work.

Microphone signal circuit malfunction.
Refer to

AV-36, "Diagnosis Procedure"

The other party's voice cannot
be heard by hands-free phone.

—

TEL voice sound signal circuits malfunction.

Symptoms

Check items

Probable malfunction location

Camera image is not shown.

The guide line display is normal.

Camera image signal circuit. Refer to

AV-44, "Diagnosis

Procedure"

Camera image does not switch.

“Reverse” is not turned ON on “Vehicle
Signals” screen of “Confirmation/Adjust-
ment”.

Reverse signal circuit malfunction.

“Reverse” is turned ON on “Vehicle Sig-
nals” screen of “Confirmation/Adjust-
ment”.

Replace audio unit. Refer to

AV-50, "Removal and Instal-

lation"

Symptoms

Probable malfunction location / Action to take

None of the steering switch operations work.

Steering switch signal ground circuit.
Refer to

AV-42, "Diagnosis Procedure"

Only specified switch cannot be operated.

Replace steering switch. Refer to

AV-55, "Removal and Installation"

“SOURCE”, “SEEK UP”, “SEEK DOWN” and “TEL”
switches are not operated.

Steering switch signal A circuit.
Refer to

AV-38, "Diagnosis Procedure"

”VOL UP”, “VOL DOWN” and “TEL END” switches are
not operated.

Steering switch signal B circuit.
Refer to

AV-40, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location / Action to take

iPod

or USB memory can not be

recognized.

—

• USB and AUX harness
• USB connector and AUX jack

Symptoms

Check items

Probable malfunction location

No voice sound is heard when
AUX mode is selected.

Voice sound is heard when other modes
are selected.

• USB and AUX harness
• USB connector and AUX jack

AV-48

< SYMPTOM DIAGNOSIS >

[DISPLAY AUDIO]

NORMAL OPERATING CONDITION

NORMAL OPERATING CONDITION

Description

INFOID:0000000012202475

NOTE:

Audio operation information, refer to Owner's Manual.

RELATED TO AUDIO

• The majority of the audio malfunctions are the result of outside causes (bad CD, electromagnetic interfer-

ence, etc.). Check the symptoms below to diagnose the malfunction.

• The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.

Check that noise is caused and/or changed by engine speed, ignition switch turned to each position, and

operation of each piece of electrical equipment. Then determine the cause.

NOTE:

• CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incor-

rectly mastered by the customer on a computer.

• Check that the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the red book Compact

Disc Standard and may not play.

Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.
NOTE:
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking

the signal.

• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the

antenna and the waves reflected by mountains or buildings.

RELATED TO HANDS-FREE PHONE

Symptoms

Cause and counter measure

Cannot play

Check that the CD was inserted correctly.

Check that the CD is scratched or dirty.

Check that there is condensation inside the player, and if there is, wait until the condensation is
gone (about 1 hour) before using the player.

The player will play correctly after it returns to the normal temperature if there is a temperature
increase error.

Only the music CD files (CD-DA data) will be played if there is a mixture of music CD files (CD-
DA data) and MP3/WMA files on a CD.

Files with extensions other than “.MP3”, “.WMA”, “.mp3”, or “.wma” cannot be played.

Check that the finalization process, such as session close and disc close, is done for the disc.

Check that the CD is protected by copyright.

Poor sound quality

Check that the CD is scratched or dirty.

It takes a relatively long time before
the music starts playing.

If there are many folder or file levels on the MP3/WMA CD, or if it is a multi session disc, some
time may be required before the music starts playing.

The songs do not play back in the
desired order.

The playback order is the order in which the files were written by the software, so the files might
not play in the desired order.

Poor reception only from a certain
radio broadcast station.

Check incoming radio wave signal strength of applicable broadcast station.

Buzz/rattle sound from speaker

The majority of rattle sounds are not indicative of an issue with the speaker, usually something
nearby the speaker is causing the rattle.

NORMAL OPERATING CONDITION

AV-49

< SYMPTOM DIAGNOSIS >

[DISPLAY AUDIO]

Symptom

Cause and Counter measure

Does not recognize cellular phone connection (No connection is
displayed on the display at the guide).

Some Bluetooth

enabled cellular phones may not be recognized

by the in-vehicle phone module.
Refer to “RELATED TO HANDS-FREE PHONE (Check Compati-
bility)” in

AV-46, "Symptom Table"

Cannot use hands-free phone.

Customer will not be able to use a hands-free phone under the fol-
lowing conditions:
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio

waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.

• The cellular phone is locked to prevent it from being dialed.
NOTE:
While a cellular phone is connected through the Bluetooth

wire-

less connection, the battery power of the cellular phone may dis-
charge quicker than usual. The Bluetooth

Hands-Free Phone

System cannot charge cellular phones.

The other party's voice cannot be heard by hands-free phone.

When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person's voice during a
call.

Poor sound quality.

Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.

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