Mitsubishi Outlander XL. Manual - part 1095

YES:

 There is no action to be taken.

NO:

 Go to Step 7.

STEP 7. Check the connection of the antenna
feeder cable and radio and CD player or CD
changer.

Q:Is  the  antenna  feeder  cable  thoroughly

connected  to  the  radio  and  CD  player  or  CD

changer?

YES:

 Repair or replace the radio and CD player

or CD changer. The auto-select function should
operate normally.

NO:

 Thoroughly connect the antenna feeder cable

and the radio and CD player or CD changer. The
auto-select function should operate normally.

Inspection Procedure 18: Preset stations are erased.

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CIRCUIT OPERATION
Power is continuously supplied to the radio and CD
player or CD changer.

TECHNICAL DESCRIPTION (COMMENT)
The cause is probably a faulty radio and CD player or
CD  changer  memory  backup  power  supply  system
circuit.

TROUBLESHOOTING HINTS

｠

Damaged wiring harness or connector

｠

Malfunction  of  the  radio  and  CD  player  or  CD
changer

DIAGNOSIS

Refer to Inspection Procedure 1 P.54B-18.

Inspection Procedure 19: CD cannot be Inserted.

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DIAGNOSIS

STEP 1. Check that a CD has been already loaded.

Q:Has a CD been already loaded?

YES:

 Take out the CD (If the CD cannot be

ejected, refer to Inspection Procedure 23 P.
54B-63). Check that a CD can be inserted.

NO:

 Go to Step 2.

STEP 2. Check how a CD is inserted.
Ensure  that  the  ignition  switch  is  at  "ACC"  or  "ON"
position.

NOTE: 

If you try to load a CD when the ignition

switch is at the positions other than "ACC" or
"ON" position, the CD will not be inserted
completely and then rejected.

Q:If  you  try  to  load  the  CD,  does  the  CD  stop

halfway and then rejected?

YES:

 Refer to Inspection Procedure 23 P.

54B-63.

NO:

 Go to Step 3.

STEP 3. Check after the CD is loaded.

NOTE: 

Even though the CD is loaded, "ERROR 01"

sometimes displayed with the CD rejected because
of vibration/shock or dew on the CD face or
optical lens.

Q:Though  the  CD  is  inserted  completely,  is

"ERROR 01" displayed and the CD ejected?

YES:

 Go to Step 4.

NO:

 There is no action to be taken.

STEP 4. Check the CD.
Check the CD for the conditions below:

｠

Is the CD loaded with its label facing down?

｠

Is the recorded face dirty or scratched?

｠

Is there dew on the recorded face?

Q:Is the CD in good condition?

YES:

 Go to Step 5.

NO:

 The original CD is defective. Check that a

CD can be inserted.

AUDIO AND NAVIGATION SYSTEM

54B-61

DIAGNOSIS

STEP 5. Check again using a normal CD, which is
not dirty or scratched.

｠

Load another normal CD.

｠

Check that the CD player recognizes and play the
CD.

Q:When you substitute another normal CD, is the

CD loaded correctly?

YES:

 The original CD is defective. Check that

a CD can be inserted.

NO:

 Replace or repair the CD player. Check that

a CD can be inserted.

Inspection Procedure 20: No sound. (CD only)

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DIAGNOSIS

STEP 1. Check again using another CD, which is
not dirty or scratched.

Q:When you substitute another normal CD, is the

CD played normally?

YES:

 The original CD is defective. The CD

player should sound normally.

NO:

 Go to Step 2.

STEP 2. Check power supply to the radio and CD
player or CD changer when the ignition switch is
at "ACC" or "ON" position.

Q:Is  the  radio  and  CD  player  or  CD  changer

energized when the ignition switch is turned to

the "ACC" or "ON" position?

YES:

 Replace the radio and CD player or CD

changer. The CD player or CD changer should
sound normally.

NO:

 Check the memory backup power supply

circuit. Refer to Inspection Procedure 1 P.
54B-18.

inspection procedure 21: CD sound skips.

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DIAGNOSIS

STEP 1. Check the state in which the sound on the
CD jumps.

Q:Does the sound jump when the car is parked?

YES:

 Go to Step 2.

NO:

 Go to Step 4.

STEP 2. Check the surface of the CD.

Q:Are there any scratches or soiling on the CD?

YES:

 The CD is defective if there are any

scratches. Clean the CD surface if it is dirty.
Check that a CD sound skip is resolved.

NO:

 Go to Step 3.

STEP 3. Check when replacing with a CD that can
be played normally without any scratches or
soiling.

Q:Does the CD play normally when replaced with

a CD that is not scratched or dirty and can play

normally?

YES:

 Defective CD used. Check that a CD sound

skip is resolved.

NO:

 Go to Step 4.

54B-62

AUDIO AND NAVIGATION SYSTEM

DIAGNOSIS

STEP 4. Check by tapping the radio and CD player
or CD changer.

NOTE: 

Check by using a known-good CD which is

free from scratches, dirt or any other
abnormality.

Q:Does  the  sound  jump  when  tapping  the  radio

and CD player?

YES:

 Securely mount the audio. Check that a CD

sound skip is resolved.

NO:

 Either replace the audio system or take the

following measures if a servicing shop is
nearby.

1
.

Investigate  in  detail  the  conditions  when  the
sound jumps while driving the car.

2
.

Describe these conditions to the service shop for
consultation.

3
.

Either  replace  the  audio  according  to  the
instructions of the service shop.

Check that a CD sound skip is resolved.

Inspection Procedure 22: Sound quality is poor.

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DIAGNOSIS

Check to see that the CD can be played normally
and that it is free of any scratches or soiling.
Replace with better sound quality CD.

Q:Is the sound quality better replacing the CD with

a clean CD without any scratches that can be

played?

YES:

 The CD is defective. The sound quality

should return to normal.

NO:

 Replace the audio. The sound quality should

return to normal.

Inspection Procedure 23: CD cannot be ejected.

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DIAGNOSIS

Check the power of ignition switch "ACC"
position.

Q:Does  the  radio  and  CD  player  or  CD  changer

power turn ON when the ignition switch is in the

"ACC" or "ON" position?

YES:

 Either replace the audio. Check that a CD

can be ejected normally.

NO:

 Check the memory backup power supply

circuit. Refer to Inspection Procedure 1 P.
54B-18.

DIAGNOSIS

STANDARD FLOW OF DIAGNOSTIC TROUBLESHOOTING

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Refer  to  GROUP  00  -  Troubleshooting  contents  P.
00-6.

Precautions on servicing MMCS

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Prior to disconnecting the vehicle battery

The  MMCS  stores  a  lot  of  information  which  your
customer  registers  in  its  memory.  All  of  this

AUDIO AND NAVIGATION SYSTEM

54B-63

DIAGNOSIS

information will be cleared when the battery terminals
are  disconnected.  Therefore,  the  preset  channels
must  be  stored  before  the  vehicle  battery  is
disconnected.  Vehicle's  current  position  and
destinations  must  be  stored  if  the  vehicle  battery
remains disconnected for long periods.

Diagnosis tips concerning the entire

system

1.

If at least two system functions are defective at the
same  time,  it  is  possible  that  communication
between  the  system  components  is  abnormal.
Check the system using the communication and
wire connection check in the service mode.

2.

If an error is displayed, check that relevant wiring
harness  connectors  are  engaged  correctly.  If  a
failure is found, repair the connectors and check
the trouble symptom again.

3.

If  the  wiring  harness  connectors  are  engaged
correctly,  check  the  wiring  harness.  If  the  wiring

harness  is  in  good  condition,  replace  relevant
component(s). Now the error code and the service
mode data must be stored.

NOTE: 

If a system communication related failure

is suspected, diagnose the system.

Diagnosis tips concerning the navigation

function

1.

The precision of the GPS positioning is limited due
to its operation principles. So, some of customer
reports do not mean that the system is defective.
Prior to troubleshooting, interrogate your customer
about  how  the  navigation  system  is  used  and
where  he/she  drives.  If  you  determine  that  the
system is OK, explain to your customer about how
the  system  works  and  how  the  customer  should
operate it.

2.

If  the  system  is  not  OK,  diagnose  the  system
according to the trouble symptom chart.

Service mode

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How to initiate the service mode

Service

Vehicle Signal Check

Monitor Check

Camera Setting

Speaker Check

Network/Connect Line Check

Car Type Setting

1/2

versions lndication

Sensor Check

Memory lnitialization

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Touch Switch Confirmation

ZC6015040000

2/2

Service

CAN Communication Confirmation

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ZC6015050000

1.

With  the  navigation  system  active,  press  and  hold  both  the
"NAVI" and "SET" buttons for 3.5 seconds.

2.

The service mode will be initiated. Then "Service" screen will
be displayed.

How to terminate the service mode
If  the  operations  below  are  done,  the  service  mode  will  be
terminated.

｠

If "Back" button is selected on "Service" screen, the service
mode will terminate and then return to the previous screen.

54B-64

AUDIO AND NAVIGATION SYSTEM

DIAGNOSIS