Mitsubishi Outlander (2013+). Manual - part 519

 

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Mitsubishi Outlander (2013+). Manual - part 519

 

 

TAILGATE <VEHICLES WITH ELECTRIC TAILGATE>

BODY

42A-96

Inspection Procedure A-3: The electric tailgate automatic operation does not work normally (.both the 
open operation and close operation do not work).

CAUTION

Before replacing the ECU, ensure that the input 
and output signal circuits are normal.

COMMENTS ON TROUBLE SYMPTOM

Component other than Mitsubishi genuine parts or 
accessories is fitted on the tailgate. The quarter trim 
interferes with the electric tailgate motor arm. There 
may also be a malfunction in one of the followings; 
the tailgate gas spring, the door-ajar switch system, 
the electric tailgate main switch system, the tailgate 
sensor system, the wiring harness or its connector(s) 
between the battery and the electric tailgate control 
unit, the wiring harness or its connector(s) between 
the electric tailgate control unit and body earth, the 
electric tailgate motor itself or the electric tailgate 
control unit itself.

PROBABLE CAUSES

• A component other than Mitsubishi genuine parts 

or accessories is fitted on the tailgate.

• The quarter trim interferes with the electric tail-

gate motor arm.

• Door-ajar switch system failed

• Electric tailgate main switch system malfunction

• Tailgate sensor system malfunction

• Damaged tailgate gas spring

• Damaged electric tailgate motor

• Damaged electric tailgate control unit

• Damaged wiring harness and connectors

DIAGNOSIS PROCEDURE

STEP 1. Parts installation check of tailgate
Check whether a component other than Mitsubishi 
genuine parts or accessories is fitted on the tailgate.

Q: Is the check result normal?

YES : 

Go to Step 2.

NO : 

Remove the components other than 
Mitsubishi genuine parts or accessories.

STEP 2. Tailgate gas spring check
Visually check the tailgate gas spring for damage. 
Also, check the manual operation for any problems 
such as the operation is too light or too heavy.

Q: Is the check result normal?

YES : 

Go to Step 3.

NO : 

Replace the tailgate gas spring.

STEP 3. Interference inspection: quarter trim and 
electric tailgate motor arm
Check whether the quarter trim interferes with the 
electric tailgate motor arm.

Q: Is the check result normal?

YES : 

Go to Step 4.

NO : 

Install the electric tailgate control unit or the 
quarter trim securely.

STEP 4. M.U.T.-III data list
Check the signals related to the electric tailgate oper-
ation.

• Electric tailgate main switch: OFF → ON

• Door-ajar switch: OFF → ON

• Tailgate sensor LH: OFF → ON

Item No.

Item name

Normal 
conditions

Item 1

Main switch

OFF 

→ ON

Item 7

Half door switch

OFF 

→ ON

Item 9

Touch sensor (left)

OFF 

→ ON

Item 10

Touch sensor (right) OFF 

→ ON

Item 12

ECU power supply 
voltage

System 
voltage

Tailgate sensor RH: OFF 

→ ON

OK: Normal conditions are displayed for all 
the items.

Q: Is the check result normal?

All are normal. : 

Go to Step 5.

Normal condition is not displayed for item No. 1. : 

Refer to Inspection Procedure B-1 "Electric 
tailgate main switch signal is not received" 

P.42A-104

.

Normal condition is not displayed for item No. 7. : 

Refer to Inspection Procedure B-4 
"Door-ajar switch signal is not received" 

P.42A-107

.

Normal condition is not displayed for item 9 and 
10. : 

Refer to Inspection Procedure B-7 "Tailgate 
sensor signal is not received" 

P.42A-110

.

Normal condition is not displayed for item No. 12. : 

Refer to Inspection Procedure A-1 "Power 
supply voltage abnormality of electric 
tailgate control unit

P.42A-94

.

TAILGATE <VEHICLES WITH ELECTRIC TAILGATE>

BODY

42A-97

STEP 5. System retest
Check whether the electric tailgate works normally.

Q: Is the check result normal?

YES : 

Intermittent malfunction (Refer to GROUP 

00 

− How to Cope with Intermittent 

Malfunction .)

NO : 

Replace the electric tailgate control unit.

Inspection Procedure A-4: Electric tailgate automatic operation (close) does not work normally.

CAUTION

Before replacing the ECU, ensure that the input 
and output signal circuits are normal.

COMMENTS ON TROUBLE SYMPTOM

Component other than Mitsubishi genuine parts or 
accessories is fitted on the tailgate. The quarter trim 
interferes with the electric tailgate motor arm. There 
may also be a malfunction in one of the followings; 
the improperly installed weatherstrip, the tailgate gas 
spring, the half latch switch system, the neutral 
switch system or the electric tailgate control unit 
itself.

PROBABLE CAUSES

• A component other than Mitsubishi genuine parts 

or accessories is fitted on the tailgate.

• The quarter trim interferes with the electric tail-

gate motor arm.

• Improperly installed weatherstrip

• Half latch switch system failed

• Neutral latch switch system failed

• Damaged tailgate gas spring

• Damaged electric tailgate control unit

• Damaged wiring harness and connectors

DIAGNOSIS PROCEDURE

STEP 1. Check of electric tailgate control unit 
learning
When the electric tailgate control unit is replaced, 
battery is replaced, or fuse is replaced with the tail-
gate open, the learning of electric tailgate control unit 
must be performed. With the electric tailgate control 
unit learning, manually fully close the tailgate that is 
open.

Q: Is a replacement of electric tailgate control unit, 

battery, or fuse with tailgate open performed?

YES : 

Manually fully close the tailgate that is open. 

Go to Step 7.

NO : 

Go to Step 2.

STEP 2. Parts installation check of tailgate
Check whether a component other than Mitsubishi 
genuine parts or accessories is fitted on the tailgate.

Q: Is the check result normal?

YES : 

Go to Step 3.

NO : 

Remove the components other than 
Mitsubishi genuine parts or accessories.

STEP 3. Tailgate gas spring check
Visually check the tailgate gas spring for damage. 
Also check whether its operation is too smooth or too 
heavy.

Q: Is the check result normal?

YES : 

Go to Step 4.

NO : 

Replace the tailgate gas spring.

STEP 4. Interference inspection: quarter trim and 
electric tailgate motor arm
Check whether the quarter trim interferes with the 
electric tailgate motor arm.

Q: Is the check result normal?

YES : 

Go to Step 5.

NO : 

Install the electric tailgate control unit or the 
quarter trim securely.

STEP 5. Weatherstrip installation check
Is the weatherstrip installed properly? Also check 
whether the weatherstrip is loose.

Q: Is the check result normal?

YES : 

Go to Step 6.

NO : 

Install the weatherstrip securely.

TAILGATE <VEHICLES WITH ELECTRIC TAILGATE>

BODY

42A-98

STEP 6. M.U.T.-III data list
Check the signals related to the electric tailgate oper-
ation.

• Half latch switch: OFF → ON

Item No.

Item name

Normal 
conditions

Item 5

Half-latch SW

OFF 

→ ON

Item 8

Neutral SW

OFF 

→ ON

Neutral switch: OFF 

→ ON

OK: Normal conditions are displayed for all 
the items.

Q: Is the check result normal?

All are normal. : 

Go to Step 7.

Normal condition is not displayed for item No. 5. : 

Refer to Inspection Procedure B-6 "Half 
latch switch signal is not received" 

P.42A-108

.

Normal condition is not displayed for item No. 8. : 

Refer to Inspection Procedure B-5 "Neutral 
switch signal is not received

P.42A-108

.

STEP 7. System retest
Check whether the electric tailgate works normally.

Q: Is the check result normal?

YES : 

Intermittent malfunction (Refer to GROUP 

00 

− How to Use 

Troubleshooting/Inspection Service Points - 
How to Cope with Intermittent Malfunction .)

NO : 

Replace the electric tailgate control unit.

Inspection Procedure A-5: Electric tailgate automatic operation (open) does not work normally.

CAUTION

Before replacing the ECU, ensure that the input 
and output signal circuits are normal.

COMMENTS ON TROUBLE SYMPTOM

Component other than Mitsubishi genuine parts or 
accessories is fitted on the tailgate. The quarter trim 
interferes with the electric tailgate motor arm. There 
may also be a malfunction in one of the followings; 
the tailgate gas spring, the door-ajar switch system, 
the electric tailgate main switch system, or the elec-
tric tailgate control unit itself.

PROBABLE CAUSES

• A component other than Mitsubishi genuine parts 

or accessories is fitted on the tailgate.

• The quarter trim interferes with the electric tail-

gate motor arm.

• Door-ajar switch system failed

• Electric tailgate main switch system malfunction

• Damaged tailgate gas spring

• Damaged electric tailgate control unit

• Damaged wiring harness and connectors

DIAGNOSIS PROCEDURE

STEP 1. Parts installation check of tailgate
Check whether a component other than Mitsubishi 
genuine parts or accessories is fitted on the tailgate.

Q: Is the check result normal?

YES : 

Go to Step 2.

NO : 

Remove the components other than 
Mitsubishi genuine parts or accessories.

STEP 2. Tailgate gas spring check
Visually check the tailgate gas spring for damage. 
Also check whether its operation is too smooth or too 
heavy.

Q: Is the check result normal?

YES : 

Go to Step 3.

NO : 

Replace the tailgate gas spring.

STEP 3. Interference inspection: quarter trim and 
electric tailgate motor arm
Check whether the quarter trim interferes with the 
electric tailgate motor arm.

Q: Is the check result normal?

YES : 

Go to Step 4.

NO : 

Install the electric tailgate control unit or the 
quarter trim securely.

TAILGATE <VEHICLES WITH ELECTRIC TAILGATE>

BODY

42A-99

STEP 4. M.U.T.-III data list
Check the signals related to the electric tailgate oper-
ation.

• Electric tailgate main switch: OFF → ON

Item No.

Item name

Normal 
conditions

Item 1

Main switch

OFF 

→ ON

Item 7

Half door switch

OFF 

→ ON

Door-ajar switch: OFF 

→ ON

OK: Normal conditions are displayed for all 
the items.

Q: Is the check result normal?

All are normal. : 

Go to Step 5.

Normal condition is not displayed for item No. 1. : 

Refer to Inspection Procedure B-1 "Electric 
tailgate main switch signal is not received" 

P.42A-104

.

Normal condition is not displayed for item No. 7. : 

Refer to Inspection Procedure B-4 
"Door-ajar switch signal is not received" 

P.42A-107

.

STEP 5. System retest
Check whether the electric tailgate works normally.

Q: Is the check result normal?

YES : 

Intermittent malfunction (Refer to GROUP 

00 

− How to Use 

Troubleshooting/Inspection Service Points - 
How to Cope with Intermittent Malfunction .)

NO : 

Replace the electric tailgate control unit.

Inspection Procedure A-6: Electric tailgate automatic operation does not work normally by the 
operation of electric tailgate close switch (only the close of automatic operation).

CAUTION

Before replacing the ECU, ensure that the input 
and output signal circuits are normal.

COMMENTS ON TROUBLE SYMPTOM

The electric tailgate close switch system or the elec-
tric tailgate control unit may have a problem.

PROBABLE CAUSES

• Electric tailgate close switch system failed

• Damaged electric tailgate control unit

• Damaged wiring harness and connectors

DIAGNOSIS PROCEDURE

STEP 1. M.U.T.-III data list
Check the signals related to the electric tailgate oper-
ation.

Item No.

Item name

Normal 
conditions

Item 4

Close SW

OFF 

→ ON

Electric tailgate close switch: OFF 

→ ON

OK: Normal conditions are displayed for all 
the items.

Q: Is the check result normal?

YES : 

Go to Step 2.

NO : 

Refer to Inspection Procedure B-2 "Electric 
tailgate close switch signal is not received" 

P.42A-105

.

STEP 2. System retest
Check whether the electric tailgate works normally.

Q: Is the check result normal?

YES : 

Intermittent malfunction (Refer to GROUP 

00 

− How to Use 

Troubleshooting/Inspection Service Points - 
How to Cope with Intermittent Malfunction .)

NO : 

Replace the electric tailgate control unit.

 

 

 

 

 

 

 

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