Mazda 3 (2018 year). Instruction - part 34

Message Indicated on Display

If a message is displayed in the center display (Type B audio), take appropriate action (in a
calm manner) according to the displayed message.

(Display example)

▼ Stop Vehicle in Safe Place Immediately

If the following messages are displayed in the center display (Type B audio), a vehicle
system may be malfunctioning. Stop the vehicle in a safe place and contact an Authorized
Mazda Dealer.

Display

Indicated Condition

Displays if the engine coolant temperature has increased excessively.

Displays if the charging system has a malfunction.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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*Some models.

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▼ Make Sure the Message is No Longer Displayed

Displays in the following cases:

Display

Indicated Condition/Action to be taken

Displays if i-ELOOP requires charging. Leave the engine idling and
wait until the message disappears.

NOTE



If the vehicle is driven while the message is displayed, the buzzer will
sound.



If you turn the steering wheel while the message is displayed, it will
feel heavier than normal, but this does not indicate an abnormality.
The steering operation will return to normal after the message has dis-
appeared.

▼ Verify Display Content

Displays in the following cases:

Display

Indicated Condition/Action to be taken

The following message is displayed when the temperature around the
center display is high.
Lowering the temperature in the cabin or the temperature around the
center display by avoiding direct sunlight is recommended.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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Warning Sound is

Activated

▼ Lights-On Reminder

The lights-on reminder is operable when
the time setting

of the auto headlight off

function is off.
If lights are on and the ignition is switched
to ACC or off, a continuous beep sound
will be heard when the driver's door is
opened.

1 If the light switch is left on, the auto

headlight off function automatically
turns off the lights about 30 seconds
after switching the ignition off. The
time setting can be changed.
Refer to Personalization Features on
page 9-12.

NOTE



When the ignition is switched to ACC,
the “Ignition Not Switched Off (STOP)
Warning Beep” (page 7-39) overrides
the lights-on reminder.



A personalized function is available to
change the sound volume for the
lights-on reminder.
Refer to Personalization Features on
page 9-12.

▼ Air Bag/Front Seat Belt

Pretensioner System Warning Beep

If there is a problem with the air bag/seat
belt pretensioner systems and the warning
light illumination, a warning beep sound
will be heard for about 5 seconds every
minute.

The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35 minutes.
Have your vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.

WARNING

Do not drive the vehicle with the air bag/
seat belt pretensioner system warning beep
sounding:
Driving the vehicle with the air bag/seat
belt pretensioner system warning beep
sounding is dangerous. In a collision, the
air bags and the seat belt pretensioner
system will not deploy and this could result
in death or serious injury. Contact an
Authorized Mazda Dealer to have the
vehicle inspected as soon as possible.

▼ Seat Belt Warning Beep

If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds. If
the driver or the front passenger's seat belt
is not fastened and the vehicle is driven at
a speed faster than about 20 km/h (12
mph), a beep sound will be heard again for
a specified period of time.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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NOTE



To allow the front passenger occupant
classification sensor to function
properly, do not place and sit on an
additional seat cushion on the front
passenger seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.



When a small child sits on the front
passenger seat, it is possible that the
warning beep will not operate.

▼ Ignition Not Switched Off (STOP)

Warning Beep

If the driver's door is opened with the
ignition switched to ACC, a beep will be
heard continuously in the cabin to notify
the driver that the ignition has not been
switched OFF (STOP). Under this
condition, the keyless entry system will
not operate, the vehicle cannot be locked,
and the battery voltage will be depleted.

▼ Key Removed from Vehicle Warning

Beep

Vehicles with advanced keyless function

If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, the beep which
sounds outside of the vehicle will be heard
6 times, the beep which sounds inside the
vehicle will be heard 6 times, and the
KEY warning light (red) in the instrument
cluster flashes continuously to notify the
driver that the ignition has not been
switched OFF.

Vehicles without advanced keyless
function

If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, a beep will be heard
in the cabin 6 times and the KEY warning
light (red) in the instrument cluster turns
on continuously to notify the driver that
the ignition has not been switched OFF.

NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.

▼ Request Switch Inoperable Warning

Beep (With the advanced keyless
function)

If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried, a
beep will be heard outside for about 2
seconds to notify the driver that the door
or liftgate/trunk lid cannot be locked.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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▼ Key Left-in-luggage Compartment

Warning Beep (With the advanced
keyless function)

If the key is left in the luggage
compartment/trunk with all the doors
locked and the liftgate/trunk lid closed, a
beep will be heard outside for about 10
seconds to notify the driver that the key is
in the luggage compartment/trunk. In this
case, take out the key by pressing the
electric liftgate/trunk lid opener and
opening the liftgate/trunk lid. The key
taken out of the luggage compartment/
trunk may not operate because its
functions have been temporarily stopped.
To restore the key's functions, perform the
applicable procedure (page 3-8).

▼ Key Left-in-vehicle Warning Beep

(With the advanced keyless
function)

If all the doors and luggage compartment/
trunk are locked using another key while
the key is left in the cabin, the beep which
sounds outside of the vehicle will be heard
for about 10 seconds to notify the driver
that the key is in the cabin. In this case,
take out the key by opening the door. A
key taken out of the vehicle using this
method may not operate because its
functions have been temporarily stopped.
To restore the key's functions, perform the
applicable procedure (page 3-8).

▼ i-ELOOP Warning Beep

The beep will activate if you attempt to
drive the vehicle under the following
conditions.



The i-ELOOP indicator light is flashing
green.



“i-ELOOP Charging” is indicated in the
center display (Type B audio).

The beep will stop when the vehicle is
stopped. Make sure the indicator light is
no longer illuminated and the message is
no longer displayed before driving the
vehicle.

▼ Tire Inflation Pressure Warning

Beep

The warning beep sound will be heard for
about 3 seconds when there is any
abnormality in tire inflation pressures
(page 4-146).

▼ Lane Departure Warning Sound

While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.

NOTE



The volume of the Lane-keep Assist
System (LAS) & Lane Departure
Warning System (LDWS) warning sound
can be changed.
Refer to Personalization Features on
page 9-12.



The type of the Lane-keep Assist System
(LAS) & Lane Departure Warning
System (LDWS) warning sound can be
changed.
Refer to Personalization Features on
page 9-12.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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*Some models.

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▼ Blind Spot Monitoring (BSM)

Warning Beep

Driving forward

The warning beep operates when the turn
signal lever is operated to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.

NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to Personalization Features on page
9-12.

Reversing

The Blind Spot Monitoring (BSM)
warning sound is activated if there is a
possibility of collision with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.

▼ Excessive Speed Warning

If the vehicle speed exceeds the speed
limit sign displayed on the active driving
display, the warning sound is activated and
the area around the speed limit sign
displayed on the active driving display
flashes 3 times in amber, and if the vehicle
speed continues to exceed the displayed
speed limit sign, the indication stops
flashing and remains on.

▼ Mazda Radar Cruise Control

(MRCC) System Warnings

The Mazda Radar Cruise Control (MRCC)
system warnings notify the driver of
system malfunctions and cautions on use
when required.
Check based on the beep sound.

Cautions

What to check

The beep sounds 1 time
while the Mazda Radar
Cruise Control (MRCC)
is operating

The vehicle speed is
slower than 25 km/h (16
mph) and the Mazda Ra-
dar Cruise Control
(MRCC) system has
been canceled.

The beep sounds contin-
uously while driving

The distance between
your vehicle and the ve-
hicle ahead is too close.
Verify the safety of the
surrounding area and re-
duce vehicle speed.

When the Mazda Radar
Cruise Control (MRCC)
is operating, the beep
sounds and the Mazda
Radar Cruise Control
(MRCC) warning light
(amber) in the instru-
ment cluster turns on.

A malfunction in the
system may be indicated.
Have your vehicle in-
spected at an Authorized
Mazda Dealer.

▼ Collision warning

If there is a possibility of a collision with a
vehicle ahead or an obstruction at the rear
of the vehicle, the warning light in the
instrument cluster flashes at the same time
as the warning indication is displayed in
the active driving display, and a warning
sound is activated intermittently.

▼ Power Steering Warning Buzzer

If the power steering system has a
malfunction, the power steering
malfunction light turns on or flashes and
the buzzer operates at the same time.
Refer to Warning Lights on page 4-24.

▼ Over Rev. Buzzer

The buzzer sounds to notify the driver if
the engine speed is about to exceed the
permissible engine speed.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

*Some models.

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CAUTION

Operate the accelerator and shift gears
according to the driving conditions so that
the buzzer does not sound. If the engine
speed exceeds the permissible engine
speed, the engine could be damaged.

▼ Electric Parking Brake (EPB)

Warning Beep

The warning buzzer is activated under the
following conditions:



The vehicle is driven with the electric
parking brake (EPB) applied.



The electric parking brake (EPB) switch
is pulled while the vehicle is driven.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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When Liftgate/Trunk Lid

Cannot be Opened

If the battery is dead, the liftgate/trunk lid
cannot be unlocked and opened.
In this case, the liftgate/trunk lid can be
unlocked by taking care of the dead
battery situation.
Refer to Jump-Starting on page 7-16.
If the liftgate/trunk lid cannot be unlocked
even if the dead battery situation has been
resolved, the electrical system may have a
malfunction.
In this case, the liftgate/trunk lid can be
opened using the following procedure as
an emergency measure.

(5–door)

1. Wrap the end of a flathead screwdriver

in a cloth and remove the cap on the
interior surface of the liftgate using it.

Cap

2. Turn the lever to the right to unlock the

liftgate.

Lever

Cap

(4–door)

1. Open the cover.
2. (With theft-prevention cover)

Open the cap.

Cover

Cap

If Trouble Arises

When Liftgate/Trunk Lid Cannot be Opened

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3. (With theft-prevention cover)

Turn the screw counterclockwise and
remove it, and then remove the
theft-prevention cover.

Screw

4. Move the lever to the left to fold the

seatback.

Cover

Lever

5. Move the lever to the left to open the

trunk lid.

(Type A)

(Type B)

After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.

If Trouble Arises

When Liftgate/Trunk Lid Cannot be Opened

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If the Active Driving

Display Does Not Operate

If the active driving display does not
operate, switch the ignition off and then
restart the engine. If the active driving
display does not operate even with the
engine restarted, have the vehicle
inspected at an Authorized Mazda Dealer.

If Trouble Arises

Active Driving Display Does Not Operate

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MEMO

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Customer Information and Reporting
Safety Defects

Important consumer information including warranties and add-on
equipment.

Customer Assistance......................... 8-2

Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-7
Customer Assistance (Puerto
Rico)........................................... 8-10
Customer Assistance
(Mexico)..................................... 8-11

Mazda Importer/Distributors........ 8-13

Importer/Distributor................... 8-13

Reporting Safety Defects................ 8-14

Reporting Safety Defects
(U.S.A.)...................................... 8-14
Reporting Safety Defects
(Canada)..................................... 8-15

Warranty.......................................... 8-16

Warranties for Your Mazda.........8-16
Outside the United States/
Canada........................................ 8-17
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-18
Add-On Non-Genuine Parts and
Accessories................................. 8-19

Cell Phones.......................................8-20

Cell Phones Warning.................. 8-20

Event Data Recorder.......................8-21

Event Data Recorder (U.S.A. and
Canada).......................................8-21

Recording of Vehicle Data.............. 8-22

Recording of Vehicle Data..........8-22

Uniform Tire Quality Grading System
(UTQGS).......................................... 8-23

Uniform Tire Quality Grading
System (UTQGS)....................... 8-23

Tire Information (U.S.A.)............... 8-25

Tire Labeling.............................. 8-25
Location of the Tire Label
(Placard)..................................... 8-30
Tire Maintenance........................8-33
Vehicle Loading..........................8-36
Steps for Determining the Correct
Load Limit.................................. 8-42

Declaration of Conformity..............8-43

Declaration of Conformity......... 8-43

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Customer Assistance (U.S.A.)

Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in
top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

NOTE
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer. For more
information, go to NHTSA website www.safercar.gov (VEHICLE SHOPPERS > Air Bags >
Air Bag FAQs > Air Bag Deactivation).

▼ STEP 1: Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.



If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.



If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.

▼ STEP 2: Contact Mazda North American Operations

If for any reason you feel the need for further assistance after contacting your dealership
management or it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.

E-mail: click on "Contact Us" located on the bottom of the page at www.mazdausa.com
under "Help"

Customer Information and Reporting Safety Defects

Customer Assistance

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By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on

the upper driver's side corner of the dash)

4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please contact your nearest Mazda Distributor.

▼ STEP 3: Contact Better Business Bureau (BBB)

Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are being fairly considered, Mazda
North American Operations has agreed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.

BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a
mutually acceptable resolution of any warranty related concerns. If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an arbitrator.

You are required to resort to BBB AUTO LINE before exercising rights or seeking remedies
under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the extent
permitted by the applicable state “Lemon Law”, you are also required to resort to BBB
AUTO LINE before exercising any rights or seeking remedies under the “Lemon Law”. If
you choose to seek remedies that are not created by the Magnuson-Moss Warranty Act or
the applicable state “Lemon Law”, you are not required to first use BBB AUTO LINE.

Customer Information and Reporting Safety Defects

Customer Assistance

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The whole process normally takes 40 days or less. The arbitration decision is not binding on
you or Mazda unless you accept the decision. For more information about BBB AUTO
LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB
website at www.bbb.org/autoline.

Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer directly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure
Mazda delivers on our commitment to do the right thing for our customers!

▼ California Customers

1. Mazda North American Operations participates in BBB AUTO LINE, a mediation/

arbitration program administered by the Council of Better Business Bureaus [4200
Wilson Boulevard, Arlington, Virginia 22203] through local Better Business Bureaus.
BBB AUTO LINE and Mazda have been certified by the Arbitration Certification
Program of the California Department of Consumer Affairs.

2. If you have a problem arising under a Mazda written warranty, we encourage you to

bring it to our attention. If we are unable to resolve it, you may file a claim with BBB
AUTO LINE. Claims must be filed with BBB AUTO LINE within six (6) months after
the expiration of the warranty.

3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. There is no charge for the

call.

4. In order to file a claim with BBB AUTO LINE, you will have to provide your name and

address, the brand name and vehicle identification number (VIN) of your vehicle, and a
statement of the nature of your problem or complaint. You will also be asked to provide:
the approximate date of your acquisition of the vehicle, the vehicle's current mileage, the
approximate date and mileage at the time any problem(s) were first brought to the
attention of Mazda or one of our dealers, and a statement of the relief you are seeking.

5. BBB AUTO LINE staff may try to help resolve your dispute through mediation. If

mediation is not successful, or if you do not wish to participate in mediation, claims
within the program's jurisdiction may be presented to an arbitrator at an informal
hearing. The arbitrator's decision should ordinarily be issued within 40 days from the
time your complaint is filed; there may be a delay of 7 days if you did not first contact
Mazda about your problem, or a delay of up to 30 days if the arbitrator requests an
inspection/report by an impartial technical expert or further investigation and report by
BBB AUTO LINE.

Customer Information and Reporting Safety Defects

Customer Assistance

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6. You are required to use BBB AUTO LINE before asserting in court any rights or

remedies conferred by California Civil Code Section 1793.22. You are also required to
use BBB AUTO LINE before exercising rights or seeking remedies created by Title I of
the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies not created by California Civil Code Section
1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.

7. California Civil Code Section 1793.2 (d) requires that, if Mazda or its representative is

unable to repair a new motor vehicle to conform to the vehicle's applicable express
warranty after a reasonable number of attempts, Mazda may be required to replace or
repurchase the vehicle. California Civil Code Section 1793.22 (b) creates a presumption
that Mazda has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within 18 months from delivery to the buyer or 18,000
miles on the vehicle's odometer, whichever occurs first, one or more of the following
occurs:



The same nonconformity [a failure to conform to the written warranty that
substantially impairs the use, value or safety of the vehicle] results in a condition that
is likely to cause death or serious bodily injury if the vehicle is driven AND the
nonconformity has been subject to repair two or more times by Mazda or its agents
AND the buyer or lessee has directly notified Mazda of the need for the repair of the
nonconformity; OR



The same nonconformity has been subject to repair 4 or more times by Mazda or its
agents AND the buyer has notified Mazda of the need for the repair of the
nonconformity; OR



The vehicle is out of service by reason of repair of nonconformities by Mazda or its
agents for a cumulative total of more than 30 calendar days after delivery of the
vehicle to the buyer.

NOTICE TO Mazda AS REQUIRED ABOVE SHALL BE SENT TO THE
FOLLOWING ADDRESS:
Mazda North American Operations
200 Spectrum Center Drive
Irvine, California 92618
ATTN: Customer Mediation

8. The following remedies may be sought in BBB AUTO LINE: repairs, reimbursement for

money paid to repair a vehicle or other expenses incurred as result of a vehicle
nonconformity, repurchase or replacement of your vehicle, and compensation for
damages and remedies available under Mazda's written warranty or applicable law.

Customer Information and Reporting Safety Defects

Customer Assistance

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