Mazda CX-9 Grand Touring. Manual - part 594

 

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Mazda CX-9 Grand Touring. Manual - part 594

 

 

NO.3 DOOR GLASS DOES NOT OPERATE USING THE REQUEST SWITCH 
[POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)] 

POSSIBLE CAUSE CHART 

DIAGNOSTIC PROCEDURE 

DIAGNOSTIC PROCEDURE 

3

Is the reason why they do not 
lock/unlock because the key is 
inserted in the steering lock?  

No

Go to the next step.

4

When the lock/unlock operation does 
not operate for reasons other than the 
above Steps 2 and 3.  

Yes

Inspect the following parts, and repair or replace.

Keyless control module 

(See KEYLESS CONTROL MODULE 
INSPECTION [ADVANCED KEYLESS 
SYSTEM]
 ) 

Wiring harness between keyless control 
module and BCM.  

No

Reinspect for malfunction recurrence. If the 

malfunction is not corrected, repeat the procedure 

from Step 1.

3

Door glass does not operate using the request switch

POSSIBLE 

CAUSE 

Keyless control module malfunction  

BCM malfunction  

Open circuit in wiring harness between request switch and keyless control 
module.  

Any door or liftgate is open.  

Key is inserted in steering lock.  

Start knob is in a position other than LOCK position.  

Step

Inspection

Action

1

Verify the door lock/unlock operation 
by operating the request switch.  

Does it operate normally?  

Yes

Inspect the following parts, and repair or replace. 

Keyless control module 

(See KEYLESS CONTROL MODULE 
INSPECTION [ADVANCED KEYLESS 
SYSTEM]
 .) 

BCM 

 

2008 Mazda CX-9 Grand Touring 

2008 BODY & ACCESSORIES Symptom Troubleshooting [Power Window System (Exterior Open/Close Function)] - 

Mazda CX-9

  

Microsoft 

 

Sunday, November 15, 2009 10:37:40 AM

Page 5 

© 2005 Mitchell Repair Information Company, LLC. 

NO.4 PASSENGER DOOR GLASS DOES NOT OPERATE [POWER WINDOW 
SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)] 

POSSIBLE CAUSE CHART 

DIAGNOSTIC PROCEDURE 

(See BODY CONTROL MODULE 
(BCM) INSPECTION
 .) 

No

Go to the next step.

2

Verify the open/close condition of the 
doors and the liftgate.  

Is the reason why they do not 
lock/unlock because a door or the 
liftgate is open?  

Yes

The system is normal (When any door or the 
liftgate is open, the system does not operate).

No

Go to the next step.

3

Verify the start knob position, or if the 
key is in the steering lock.  

Is the reason why the door 
lock/unlock does not operate because 
the start knob is in a position other 
than LOCK, or the key is inserted?  

Yes

The system is normal (When the start knob is in a 
position other than LOCK, or the key is inserted in 
the steering lock, the system does not operate).

No

Go to the next step.

4

The door lock/unlock does not operate 
for reasons other than Steps 2 and 3 
above.  

Yes

Inspect the following parts, and repair or replace. 

Keyless control module 

(See KEYLESS CONTROL MODULE 
INSPECTION [ADVANCED KEYLESS 
SYSTEM]
 .) 

Wiring harness between the request switch 
and the keyless control module.  

No

Reinspect for malfunction recurrence. If the 

malfunction is not corrected, repeat the procedure 

from Step 1.

4

Passenger door glass does not operate

POSSIBLE 

CAUSE 

Power window subswitch (passenger side) malfunction  

Power window motor malfunction  

Battery malfunction (low voltage)  

Open circuit in wiring harness between power window main switch and power 
window subswitch (passenger side)  

power window initialization procedure error  

 

2008 Mazda CX-9 Grand Touring 

2008 BODY & ACCESSORIES Symptom Troubleshooting [Power Window System (Exterior Open/Close Function)] - 

Mazda CX-9

  

Microsoft 

 

Sunday, November 15, 2009 10:37:40 AM

Page 6 

© 2005 Mitchell Repair Information Company, LLC. 

DIAGNOSTIC PROCEDURE 

NO.5 DOOR GLASS STOPS BEFORE FULLY OPENING/CLOSING [POWER 
WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)] 

POSSIBLE CAUSE CHART 

DIAGNOSTIC PROCEDURE 

Step

Inspection

Action

1

Inspect the door glass operation by 
operating the power window 
subswitch (passenger side).  

Does it operate normally?  

Yes Go to the next step.

No

Inspect the following parts, and repair or replace. 

Power window subswitch (passenger side) 

(See POWER WINDOW SUBSWITCH 

INSPECTION .) 

Power window motor 

(See POWER WINDOW MOTOR 

INSPECTION .) 

Battery (low voltage)  

2

Inspect the door glass operation by 
operating the power window 
subswitch (passenger side).  

Does it operate in auto?  

Yes

Inspect the wiring harness between the power 
window main switch and the power window 
subswitch (passenger side). 
If there is any malfunction, repair or replace the 
applicable part.

No

Perform the power window initialization procedure. 

(See POWER WINDOW INITIALIZATION 

PROCEDURE .)

5

DOOR GLASS STOPS BEFORE FULLY OPENING/CLOSING

POSSIBLE 

CAUSE 

Power window main switch malfunction  

Power window subswitch (passenger side) malfunction  

Power window motor malfunction  

Battery malfunction (low voltage)  

Door glass improper installation  

Power window initialization procedure error  

Keyless control module malfunction  

BCM malfunction  

Keyless entry system signal reception error (outside operation area, radio 
signal interference)  

 

2008 Mazda CX-9 Grand Touring 

2008 BODY & ACCESSORIES Symptom Troubleshooting [Power Window System (Exterior Open/Close Function)] - 

Mazda CX-9

  

Microsoft 

 

Sunday, November 15, 2009 10:37:40 AM

Page 7 

© 2005 Mitchell Repair Information Company, LLC. 

DIAGNOSTIC PROCEDURE 

Step

Inspection

Action

1

Operate the door glass in auto/manual by 
operating the power window main 
switch/power window subswitch 
(passenger side).  

Does the door glass stop before fully 
opening/closing using either operation?  

Yes

Inspect the following parts, and repair or 
replace. 

Power window main switch 

(See POWER WINDOW MAIN 
SWITCH INSPECTION
 .) 

Power window subswitch (passenger 
side) 

(See POWER WINDOW 
SUBSWITCH INSPECTION
 .) 

Power window motor) 

(See POWER WINDOW MOTOR 
INSPECTION
 .) 

Battery (low voltage)  

Door glass (Installation condition)  

No

Go to the next step.

2

Inspect the operation of the door glass by 
repeating Step 1 above.  

Does the door glass stop before fully 
opening/closing while in auto operation?  

Yes

Perform the power window initialization 
procedure. (See POWER WINDOW 
INITIALIZATION PROCEDURE
 .)

No

Go to the next step.

3

Open the door glass by operating the 
transmitter.  

Does the door glass stop before fully 
opening?  

Yes

Inspect the following parts, and repair or 
replace. 

Keyless control module (Vehicles with 
advanced keyless system) 

(See KEYLESS CONTROL 
MODULE INSPECTION 
[ADVANCED KEYLESS 
SYSTEM]
 .) 

BCM 

(See BODY CONTROL MODULE 
(BCM) INSPECTION
 .) 

No

Go to the next step.

Inspect the following parts, and repair or 

 

2008 Mazda CX-9 Grand Touring 

2008 BODY & ACCESSORIES Symptom Troubleshooting [Power Window System (Exterior Open/Close Function)] - 

Mazda CX-9

  

Microsoft 

 

Sunday, November 15, 2009 10:37:40 AM

Page 8 

© 2005 Mitchell Repair Information Company, LLC. 

 

 

 

 

 

 

 

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