Mazda CX 7. Manual - part 354

 

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Mazda CX 7. Manual - part 354

 

 

SYMPTOM TROUBLESHOOTING [POWER WINDOW SYSTEMS (EXTERIOR OPEN/

CLOSE FUNCTION)]

09-03B–3

09-03B

End Of Sie

No.1 UNABLE TO COMMUNICATE WITH GENERIC ELECTRONIC MODULE (GEM)[POWER WINDOW 
SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

id090361808600

Diagnostic Procedure

End Of Sie

No.2 DOOR GLASS DOES NOT OPERATE USING THE KEYLESS TRANSMITTER[POWER WINDOW 
SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

id090361808700

Diagnostic Procedure

1

Door glass does not operate even though various operations are performed

POSSIBLE CAUSE

• Power window main switch malfunction

• Power window motor malfunction

• Battery malfunction (low voltage)

• power window initialization procedure error

• Open circuit in wiring harness between power window main switch and BCM

• BCM malfunction

Step

Inspection

Action

1

• Inspect the operation of the door glass by 

operating the power window main switch.

• Is the manual operation normal?

Yes

Go to the next step.

No

Inspect the following parts, and repair or replace.

• Power window main switch

(See 09-12-8 POWER WINDOW MAIN SWITCH 
INSPECTION.)

• Power window motor (See 09-12-7 POWER 

WINDOW MOTOR INSPECTION.)

• Battery (Low voltage)

2

• Inspect the operation of the door glass by 

operating the power window main switch.

• Does the door glass operate in auto?

Yes

Go to the next step.

No

Perform the power window initialization procedure.
(See 09-12-13 POWER WINDOW INITIALIZATION 
PROCEDURE.)

3

• Does the door lock/unlock normally?

Yes

Inspect the wiring harness between the power window 
main switch and the BCM.
If there is any malfunction, repair or replace the 
applicable part.

No

Replace the BCM.
(See 09-40-1 BODY CONTROL MODULE (BCM) 
REMOVAL/INSTALLATION.)

2

DOOR GLASS DOES NOT OPERATE USING THE KEYLESS TRANSMITTER

POSSIBLE CAUSE

• Keyless control module malfunction

• BCM malfunction

• Open circuit in wiring harness between keyless control module and BCM

• Any door or liftgate is open

• Key is inserted in steering lock

Step

Inspection

Action

1

• Inspect the door lock/unlock operation using the 

transmitter.

• Does it operate normally?

Yes

Inspect the following parts, and repair or replace.

• BCM (See 09-40-2 BODY CONTROL MODULE 

(BCM) INSPECTION.)

• Keyless control module (Vehicles with advanced 

keyless system) (See 09-14-30 KEYLESS 
CONTROL MODULE INSPECTION[ADVANCED 
KEYLESS SYSTEM].)

No

Go to the next step.

2

• Inspect the open/close condition of the doors 

and the liftgate.

• Is the reason why they do not lock/unlock 

because a door or the liftgate is open?

Yes

System is normal (Does not operate when a door or the 
liftgate is open).

No

Go to the next step.

3

• Verify whether the key is in the steering lock.

• Is the reason why they do not lock/unlock 

because the key is inserted in the steering lock?

Yes

System is normal (Does not operate when the key is 
inserted in the steering wheel lock)

No

Go to the next step.

1871-1U-06B(09-03B).fm  3 ページ  ２００６年３月１５日　水曜日　午前１１時４３分

SYMPTOM TROUBLESHOOTING [POWER WINDOW SYSTEMS (EXTERIOR OPEN/

CLOSE FUNCTION)]

09-03B–4

End Of Sie

No.3 DOOR GLASS DOES NOT OPERATE USING THE REQUEST SWITCH[POWER WINDOW SYSTEMS 
(EXTERIOR OPEN/CLOSE FUNCTION)]

id090361808800

Diagnostic Procedure

End Of Sie

4

• When the lock/unlock operation does not operate 

for reasons other than the above Steps 2 and 3.

Yes

Inspect the following parts, and repair or replace.

• Keyless control module (See 09-14-30 KEYLESS 

CONTROL MODULE INSPECTION[ADVANCED 
KEYLESS SYSTEM].)

• Wiring harness between keyless control module and 

BCM.

No

Reinspect for malfunction recurrence.If the malfunction 
is not corrected, repeat the procedure from Step 1.

Step

Inspection

Action

3

Door glass does not operate using the request switch

POSSIBLE CAUSE

• Keyless control module malfunction

• BCM malfunction

• Open circuit in wiring harness between request switch and keyless control module.

• Any door or liftgate is open.

• Key is inserted in steering lock.

• Start knob is in a position other than LOCK position.

Step

Inspection

Action

1

• Verify the door lock/unlock operation by 

operating the request switch.

• Does it operate normally?

Yes

Inspect the following parts, and repair or replace.

• Keyless control module

(See 09-14-30 KEYLESS CONTROL MODULE 
INSPECTION[ADVANCED KEYLESS SYSTEM].)

• BCM (See 09-40-2 BODY CONTROL MODULE 

(BCM) INSPECTION.)

No

Go to the next step.

2

• Verify the open/close condition of the doors and 

the liftgate.

• Is the reason why they do not lock/unlock 

because a door or the liftgate is open?

Yes

The system is normal (When any door or the liftgate is 
open, the system does not operate).

No

Go to the next step.

3

• Verify the start knob position, or if the key is in 

the steering lock.

• Is the reason why the door lock/unlock does not 

operate because the start knob is in a position 
other than LOCK, or the key is inserted?

Yes

The system is normal (When the start knob is in a 
position other than LOCK, or the key is inserted in the 
steering lock, the system does not operate).

No

Go to the next step.

4

• The door lock/unlock does not operate for 

reasons other than Steps 2 and 3 above.

Yes

Inspect the following parts, and repair or replace.

• Keyless control module

(See 09-14-30 KEYLESS CONTROL MODULE 
INSPECTION[ADVANCED KEYLESS SYSTEM].)

• Wiring harness between the request switch and the 

keyless control module.

No

Reinspect for malfunction recurrence.If the malfunction 
is not corrected, repeat the procedure from Step 1.

1871-1U-06B(09-03B).fm  4 ページ  ２００６年３月１５日　水曜日　午前１１時４３分

SYMPTOM TROUBLESHOOTING [POWER WINDOW SYSTEMS (EXTERIOR OPEN/

CLOSE FUNCTION)]

09-03B–5

09-03B

No.4 PASSENGER'S DOOR GLASS DOES NOT OPERATE[POWER WINDOW SYSTEMS (EXTERIOR OPEN/
CLOSE FUNCTION)]

id090361829100

Diagnostic Procedure

End Of Sie

No.5 DOOR GLASS STOPS BEFORE FULLY OPENING/CLOSING[POWER WINDOW SYSTEMS (EXTERIOR 
OPEN/CLOSE FUNCTION)]

id090361809000

Diagnostic Procedure

4

Passenger’s door glass does not operate

POSSIBLE CAUSE

• Power window subswitch (passenger’s) malfunction

• Power window motor malfunction

• Battery malfunction (low voltage)

• Open circuit in wiring harness between power window main switch and power window subswitch 

(passenger’s)

• power window initialization procedure error

Step

Inspection

Action

1

• Inspect the door glass operation by operating the 

power window subswitch (passenger’s).

• Does it operate normally?

Yes

Go to the next step.

No

Inspect the following parts, and repair or replace.

• Power window subswitch (passenger’s)

(See 09-12-11 POWER WINDOW SUBSWITCH 
INSPECTION.)

• Power window motor (See 09-12-7 POWER 

WINDOW MOTOR INSPECTION.)

• Battery (Low voltage)

2

• Inspect the door glass operation by operating the 

power window subswitch (passenger’s).

• Does it operate in auto?

Yes

Inspect the wiring harness between the power window 
main switch and the power window subswitch 
(passenger’s).
If there is any malfunction, repair or replace the 
applicable part.

No

Perform the power window initialization procedure.
(See 09-12-13 POWER WINDOW INITIALIZATION 
PROCEDURE.)

5

DOOR GLASS STOPS BEFORE FULLY OPENING/CLOSING

POSSIBLE CAUSE

• Power window main switch malfunction

• Power window subswitch (passenger’s) malfunction

• Power window motor malfunction

• Battery malfunction (Low voltage)

• Door glass improper installation

• power window initialization procedure error

• Keyless control module malfunction

• BCM malfunction

• Keyless entry system signal reception error (outside operation area, radio signal interference)

Step

Inspection

Action

1

• Operate the door glass in auto/manual by 

operating the power window main switch/power 
window subswitch (passenger’s).

• Does the door glass stop before fully opening/

closing using either operation?

Yes

Inspect the following parts, and repair or replace.

• Power window main switch

(See 09-12-8 POWER WINDOW MAIN SWITCH 
INSPECTION.)

• Power window subswitch (passenger’s)

(See 09-12-11 POWER WINDOW SUBSWITCH 
INSPECTION.)

• Power window motor (See 09-12-7 POWER 

WINDOW MOTOR INSPECTION.)

• Battery (Low voltage)

• Door glass (Installation condition)

No

Go to the next step.

2

• Inspect the operation of the door glass by 

repeating Step 1 above.

• Does the door glass stop before fully opening/

closing while in auto operation?

Yes

Perform the power window initialization procedure.
(See 09-12-13 POWER WINDOW INITIALIZATION 
PROCEDURE.)

No

Go to the next step.

1871-1U-06B(09-03B).fm  5 ページ  ２００６年３月１５日　水曜日　午前１１時４３分

SYMPTOM TROUBLESHOOTING [POWER WINDOW SYSTEMS (EXTERIOR OPEN/

CLOSE FUNCTION)]

09-03B–6

End Of Sie

No.6 DOOR GLASS REVERSES BEFORE IT FULLY OPENS[POWER WINDOW SYSTEMS (EXTERIOR OPEN/
CLOSE FUNCTION)]

id090361809100

Diagnostic procedure

End Of Sie

3

• Open the door glass by operating the transmitter.

• Does the door glass stop before fully opening?

Yes

Inspect the following parts, and repair or replace.

• Keyless control module (Vehicles with advanced 

keyless system)
(See 09-14-30 KEYLESS CONTROL MODULE 
INSPECTION[ADVANCED KEYLESS SYSTEM].)

• BCM (See 09-40-2 BODY CONTROL MODULE 

(BCM) INSPECTION.)

No

Go to the next step.

4

• Close the door glass by operating the 

transmitter.

• Does the door glass stop before fully closing?

Yes

Inspect the following parts, and repair or replace.

• Keyless control module (Vehicle with advanced 

keyless system)
(See 09-14-30 KEYLESS CONTROL MODULE 
INSPECTION[ADVANCED KEYLESS SYSTEM].)

• BCM (See 09-40-2 BODY CONTROL MODULE 

(BCM) INSPECTION.)

• Keyless entry system signal reception error (outside 

operation area, radio signal interference)

No

Reinspect for malfunction recurrence.If the malfunction 
is not corrected, repeat the procedure from Step 1.

Step

Inspection

Action

6

Door glass reverses before it fully opens

POSSIBLE CAUSE

• Malfunction in power window motor

• Malfunction in battery

• Improper installation of door glass

Step

INSPECTION

ACTION

1

• By operating a power window main switch / 

power window subswitch (passenger’s), operate 
the door glass.

• Does the door glass mis-reverse?

Yes

Inspect the power window motor and repair or replace 
it. (See 09-12-7 POWER WINDOW MOTOR 
INSPECTION.)

No

Inspect the following parts and repair or replace them.

• Power window motor (See 09-12-7 POWER 

WINDOW MOTOR INSPECTION.)

• Battery (brownout)

• Door glass (improper installation)

Note

• Depending on the temperature, battery, and 

voltage condition, the door glass may mis-
reverse.

1871-1U-06B(09-03B).fm  6 ページ  ２００６年３月１５日　水曜日　午前１１時４３分

 

 

 

 

 

 

 

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