Mercury Grand Marquis (2011 year). Manual

• Perform the following programming procedure yourself:
Note: Ensure the brake pedal is not
pressed during this sequence.

Place the key in the ignition and
cycle from 1 (off) to 3 (on) eight
times in rapid succession within
10 seconds. After doors lock/unlock,
press any control on all transmitters
(up to four). After pressing the
control on each remote transmitter,
the door will lock and unlock. If
programming multiple remote transmitters, you must press the control
buttons on each remote transmitter within seven seconds of each other to
remain in programming mode. When completed, turn the ignition to 1 (off).

All transmitters must be programmed at the same time.
• When completed, turn the ignition to the 1 (on) position and wait at

least 20 seconds in order to use the recently programmed
transmitter(s).

• All transmitters must be programmed during the same programming

cycle. A transmitter that is not programmed within the same
programming cycle will be erased and will no longer operate your
vehicle’s locks. If this occurs, you will have to reprogram all the
transmitters again, as you cannot just “add” a transmitter.

Illuminated entry

The interior lamps illuminate when the remote entry system is used to
unlock the door(s) or sound the personal alarm.

The illuminated entry system will turn off the interior lights if:
• the ignition switch is turned to the on or the accessory positions, or
• the remote transmitter lock control is pressed, or
• after 25 seconds of illumination.
The dome lamp control must not be set to the off position for the
illuminated entry system to operate.

The inside lights will not turn off if:
• they have been turned on with the dimmer control, or
• any door is open.
The battery saver will shut off the interior lamps 30 minutes after the
last door is closed, or after 10 minutes if the last door is left open.

Locks and Security

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED)

With the keyless entry keypad, you
can:
• lock or unlock the vehicle doors

without using the key.

• open the trunk.
See also Remote entry system in this chapter for more information.

Your vehicle has a factory-set 5–digit code that operates the keyless
entry system. You can also program your own 5–digit personal entry
code.

The factory-set code is located:
• On the owner’s wallet card in the glove compartment, or
• at your dealer.
When using the keyless entry keypad, press the middle of each button in
order to ensure a good activation.

Programming a personal entry code

You can program up to three personal codes to unlock your vehicle.
These codes do not replace the permanent code that the authorized
dealer gave you.

To create your own personal entry code:

1. Enter the factory set code. Note: The keypad and the interior lamps
will illuminate when pressed.

2. Within five seconds press 1

• 2 on the keypad to enter the

programming mode.

3. Enter your personal 5-digit code. Each number must be entered
within five seconds of each other.

4. Press 1

• 2 to store the first personal code.

5. The doors will lock then unlock to confirm programming of the new
code.

To store a second personal code:

1. Enter the factory set code.

2. Within five seconds press 1

• 2 on the keypad to enter the

programming mode.

3. Enter a second personal 5-digit code. Each number must be entered
within five seconds of each other.

1 2

3 4

5 6

7 8

9 0

Locks and Security

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

4. Press 3

• 4 to store the second personal code.

5. The doors will again lock then unlock to confirm programming of the
new code.

To store a third personal code:

1. Enter the factory set code.

2. Within five seconds press 1

• 2 on the keypad to enter the

programming mode.

3. Enter a third personal 5-digit code. Each number must be entered
within five seconds of each other.

4. Press 5

• 6 (or 7 • 8, or 9 • 0, or wait five seconds) to store the third

personal code.

5. The doors will again lock then unlock to confirm programming of the
new code.

Tips:
• Do not set a code that uses five of the same number.
• Do not use five numbers in sequential order.
• The factory set code will work even if you have set your own personal

code.

Erasing personal code

To erase all of the personal entry codes programmed to a vehicle:

1. Enter the factory-set code.

2. Press and release 1

• 2 within five seconds of step 1.

3. Press and hold 1

• 2 for two seconds. All of the vehicle doors will lock

and then unlock to confirm erasure.

Unlocking the doors and releasing the trunk with the keyless entry
system

To unlock the driver door, enter either the factory-set code or personal
code (each digit pressed within five seconds of prior digit). The interior
lamps will illuminate.
• To unlock all doors, enter the factory-set code or personal code

(driver door unlocks) and press 3

• 4 within five seconds.

• To release the trunk, enter the factory-set code or personal code

(driver door unlocks) and press 5

• 6 within five seconds.

After the factory-set code or personal code has been entered, you can
unlock all doors (press 3

• 4) and release the trunk (press 5 • 6) as

long as the controls are pressed within five seconds of each other.

Locks and Security

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

Locking doors with the keyless entry system

It is not necessary to enter the factory-set code prior to locking all doors.
To lock the doors, press 7

• 8 and press 9 • 0 at the same time.

Note: The doors will not lock if the driver door is ajar.

Anti-scan feature

If the wrong code has been entered seven times (35 consecutive button
presses), the keypad will go into an anti-scan mode. This mode disables
the keypad for one minute and the keypad lamp will flash.

The anti-scan feature will turn off after:
• one minute of keypad inactivity.
• pressing the

control on the remote entry transmitter.

• the ignition is turned to the on position.

SECURILOCK

姞 PASSIVE ANTI-THEFT SYSTEM

SecuriLock

威 passive anti-theft system is an engine immobilization

system. This system is designed to help prevent the engine from being
started unless a coded key programmed to your vehicle is used. The
use of the wrong type of coded key may lead to a “no-start” condition.

This device complies with part 15 of the FCC rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may
cause undesired operation.

Radio type approval numbers for Immobilizer System PATS XCVR

If the type approval of your immobilizer system is inspected in one of the
countries listed in the following table, refer to the corresponding
approval number:

Immobilizer System PATS XCVR certification numbers

TX Frequency: 134,2 kHz

-8,1 dBµA/m @ 10 m

Country Name

Type Approval Number

American Samoa (USA)

See USA

Bahrain

DLM/GEN/18/18/16

Barbados

340/3 Vol.II

Canada

CANADA: 3043104475A

China

CMII ID:2005DJ0428

Locks and Security

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

Immobilizer System PATS XCVR certification numbers

Ghana

SPLS / -485 / 2001

Guam (USA)

See USA

Jordan

4/U/U/4250

Kenya

CCK/ES/100/0

Kuwait

M.C/U.S.0 /5/7-12579

Mauritius

TA/2005/15

Mayotte (F)

Mexico

RLVVIVP03-324

Morocco

MR 1299 ANRT 2004

Netherlands Antilles (NL)

Nicaragua

NCG-CE-04-004

Northern Mariana Islands

See USA

Oman

OMA/1265(A) 1308/2001

Puerto Rico

See USA

Qatar

QTEL/SR/2003/R-276

Saudi Arabia

(10/1900)

South Korea

R-LPD1-04-0145

Tunisia

269/MAT/2004

United Arabian Emirates

5/10-2/3274/3774

Uruguay

025/FR/2003

USA

NT8-15607PAT3XCVR

Zambia

CAZ/ENG/CA/2005/02/8

Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.

Your vehicle comes with two coded keys; additional coded keys may be
purchased from your authorized dealer. The authorized dealer can
program your spare keys to your vehicle or you can program the keys
yourself. Refer to Programming spare keys for instructions on how to
program the coded key.

Note: The SecuriLock

威 passive anti-theft system is not compatible with

non-Ford aftermarket remote start systems. Use of these systems may
result in vehicle starting problems and a loss of security protection.

Locks and Security

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

Note: Large metallic objects, electronic devices that are used to
purchase gasoline or similar items, or a second coded key on the same
key chain may cause vehicle starting issues. You need to prevent these
objects from touching the coded key while starting the engine. These
objects will not cause damage to the coded key, but may cause a
momentary issue if they are too close to the key when starting the
engine. If a problem occurs, turn the ignition to the off position, remove
all objects on the key chain away from the coded key and restart the
engine.

Note: Do not leave a duplicate coded key in the vehicle. Always
take your keys and lock all doors when leaving the vehicle.

Anti-theft indicator

The anti-theft indicator is the flashing red indicator located on top of the
dash panel to the left of the steering wheel.
• When the ignition is in the off position, the indicator will flash once

every two seconds to indicate the SecuriLock

威 system is functioning

as a theft deterrent.

• When the ignition is in the on position, the indicator will glow for

three seconds to indicate normal system functionality.

If a problem occurs with the SecuriLock

威 system, the indicator will flash

rapidly or glow steadily when the ignition is in the on position. If this
occurs, contact your authorized dealer as soon as possible for service.

Automatic arming

The vehicle is armed immediately after switching the ignition to the off
position.

The theft indicator on the instrument panel will flash every two seconds
when the vehicle is armed.

Automatic disarming

Switching the ignition to the on position with a coded key disarms the
vehicle.
• The theft indicator on the instrument panel will illuminate for three

seconds and then go out.

• If the theft indicator stays on for an extended period of time or

flashes rapidly, contact your authorized dealer as soon as possible.

Locks and Security

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

Replacement keys

If your keys are lost or stolen and you don’t have an extra coded key,
you will need to have your vehicle towed to an authorized dealer. The
key codes need to be erased from your vehicle and new coded keys will
need to be programmed.

Replacing coded keys can be very costly. Store an extra programmed key
away from the vehicle in a safe place to help prevent any
inconveniences. Please visit an authorized dealer to purchase additional
spare or replacement keys.

Programming spare keys

A maximum of eight keys can be coded to your vehicle. Only
SecuriLock

威 keys can be used. To program a coded key yourself, you

will need two previously programmed coded keys (keys that already
operate your vehicle’s engine) and the new unprogrammed key(s) readily
accessible for timely implementation of each step in the procedure.

If two previously programmed coded keys are not available, you must
bring your vehicle to your authorized dealer to have the spare coded
key(s) programmed.

Please read and understand the entire procedure before you begin.

1. Insert the first previously
programmed coded key into the
ignition and turn the ignition from 1
(off) to the 3 (on) position
(maintain ignition in 3 (on) for at
least one second).

2. Turn ignition to 1 (off) and
remove the first coded key from
the ignition.

3. Within ten seconds of removing
the first coded key, insert the second previously programmed coded
key into the ignition and turn the ignition from 1 (off) to the 3 (on)
position (maintain ignition in 3 (on) for at least one second but no more
than ten seconds).

4. Turn the ignition to 1 (off) and remove the second coded key from
the ignition.

5. Within twenty seconds of removing the second coded key, insert the
new unprogrammed key (new key) into the ignition and turn the ignition
from 1 (off) to the 3 (on) position (maintain ignition in 3 (on) for at
least one second). This step will program your new key.

Locks and Security

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

6. To program additional new unprogrammed key(s), wait at least
20 seconds and repeat this procedure from Step 1.

If successful, the new coded key(s) will start the vehicle’s engine and the
theft indicator will illuminate for three seconds and then go out.

If not successful, the new coded key(s) will not start the vehicle’s engine
and the theft indicator will flash on and off. You may repeat Steps 1
through 6. If failure repeats, bring your vehicle to your authorized dealer
to have the new spare key(s) programmed.

Locks and Security

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

SEATING

Adjustable head restraints

Your vehicle is equipped with front row outboard head restraints that are
vertically adjustable.

WARNING: To minimize the risk of neck injury in the event of a
crash, the driver and passenger occupants should not sit in

and/or operate the vehicle, until the head restraint is placed in its
proper position. The driver should never adjust the head restraint
while the vehicle is in motion.

The adjustable head restraints
consist of:
• a trimmed energy absorbing foam

and structure (1),

• two steel stems (2),
• a guide sleeve adjust/release

button (3),

• and a guide sleeve unlock/remove

button (4).

To adjust the head restraint, do the following:

1. Adjust the seatback to an upright driving/riding position.

2. Raise the head restraint by
pulling up on the head restraint.

Seating and Safety Restraints

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

3. Lower the head restraint by
pressing and holding the guide
sleeve adjust/release button and
pushing down on the head restraint.

Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.

WARNING: The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted

when the seat is occupied.

To remove the adjustable head restraint, do the following:

1. Pull up the head restraint until it
reaches the highest adjustment
position.

Seating and Safety Restraints

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

2. Simultaneously press and hold
both the adjust/release button and
the unlock/remove button, then pull
up on the head restraint.

To reinstall the adjustable head restraint, do the following:

1. Insert the two stems into the
guide sleeve collars.

2. Push the head restraint down
until it locks.

WARNING: To minimize the risk of neck injury in the event of a
crash, head restraints must be installed properly.

Adjusting the front manual seat (if equipped)

WARNING: Never adjust the driver’s seat or seatback when the
vehicle is moving.

WARNING: Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.

Seating and Safety Restraints

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

Lift handle to move seat forward or
backward.

Pull lever up to adjust seatback.

WARNING: Before
returning the seatback to its

original position, make sure that
cargo or any objects are not
trapped behind the seatback. After
returning the seatback to its
original position, pull on the
seatback to ensure that it has fully
latched. An unlatched seat may
become dangerous in the event of
a sudden stop or collision.

Using the manual recline function (if equipped)

WARNING: Never adjust the driver’s seat or seatback when the
vehicle is moving.

WARNING: Do not pile cargo higher than the seatbacks to avoid
injuring people in a collision or sudden stop.

WARNING: Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.

WARNING: Reclining the seatback can cause an occupant to
slide under the seat’s safety belt, resulting in severe personal

injuries in the event of a collision.

Seating and Safety Restraints

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

To adjust the front seatback using
the manual recliner:
• Lift and hold the handle located

on the side of the seat.

• Lean against the seatback to

adjust it to your desired position.
You can recline the seat back or
bring it forward.

• Release the handle when the desired position has been reached.

Adjusting the power front seats (if equipped)

The controls for the power seats are located on the inside of each front
door.

WARNING: Never adjust the driver’s seat or seatback when the
vehicle is moving.

WARNING: Do not pile cargo higher than the seatbacks to avoid
injuring people in a collision or sudden stop.

WARNING: Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.

WARNING: Reclining the seatback can cause an occupant to
slide under the seat’s safety belt, resulting in severe personal

injuries in the event of a collision.

WARNING: Sitting improperly out of position or with the seat
back reclined too far can take off weight from the seat cushion

and affect the decision of the passenger sensing system, resulting in
serious injury or death in a crash. Always sit upright against your
seatback, with your feet on the floor.

Seating and Safety Restraints

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

WARNING: To reduce the risk of possible serious injury: Do not
hang objects off seat back or stow objects in the seatback map

pocket (if equipped) when a child is in the front passenger seat. Do
not place objects underneath the front passenger seat or between the
seat and the center console (if equipped). Check the “passenger airbag
off” or “pass airbag off” indicator lamp for proper airbag status. Refer
to Front passenger sensing system in the Airbag supplemental
restraint system (SRS) section for additional details. Failure to follow
these instructions may interfere with the front passenger seat sensing
system.

Press the control to recline the
seatback forward or backward.

Press to move the seat forward or
backward.

Seating and Safety Restraints

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

Press to move the front portion of
the seat cushion up or down.

Press to move the rear portion of
the seat cushion up or down.

Using the power lumbar support (if equipped)

The power lumbar control is located
on the front inboard side of the
seat.

Press the top side of the control to
adjust firmness.

Press the bottom side of the control
to adjust softness.

Seating and Safety Restraints

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

Heated seats (if equipped)

WARNING: Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes, spinal cord

injury, medication, alcohol use, exhaustion, or other physical
conditions, must exercise care when using the seat heater. The seat
heater may cause burns even at low temperatures, especially if used
for long periods of time. Do not place anything on the seat that
insulates against heat, such as a blanket or cushion, because this may
cause the seat heater to overheat. Do not puncture the seat with pins,
needles, or other pointed objects because this may damage the heating
element which may cause the seat heater to overheat. An overheated
seat may cause serious personal injury.

Note: Do not do the following:
• Place heavy objects on the seat
• Operate the seat heater if water or any other liquid is spilled on the

seat. Allow the seat to dry thoroughly.

The heated seat control is located on the driver’s or front passenger’s door.

To operate the heated seats:
• Press the indicated side of the

control for maximum heat.

• Press again to deactivate.

• Press the indicated side of the

control for minimum heat.

• Press again to deactivate.

The heated seat module resets at every ignition run cycle. While the
ignition is in the on position, activating the high or low heated seat
switch enables heating mode. When activated, they will turn off
automatically when the ignition is turned to the off position.

Seating and Safety Restraints

2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

Mercury Grand Marquis (2011 year). Manual - part 6