Lincoln MKZ (2019 year). Manual - part 28

You can use the forward, reverse, pause or
play buttons to control the audio playback.

Bluetooth Stereo or USB

Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.

The following buttons are available for Bluetooth and USB:

Function

Button

Pressing the repeat button toggles the repeat setting through three modes: repeat off (button not
highlighted), repeat all (button highlighted) and repeat track (button highlighted with a small number
one).

Repeat

Play the tracks in random order.

Shuffle

You can use the forward, reverse, pause or
play buttons to control the audio playback.

To get more information about the currently
playing track, press the cover art or Info
button.

For some devices, SYNC 3 is able to provide
30-second skip buttons when you listen to
audio books or podcasts. These buttons
allow you to skip forward or backward within
a track.

While playing audio from a USB device you
can look for certain music by selecting the
following:

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Function

Button

If available, displays the list of tracks in the Now Playing playlist.

Browse

This option, which is available under browse, allows you to play all
tracks or to filter the available media into one of the below categories.

New Search

Play All

Playlists

Artist

Albums

Songs

Genres

Podcasts

Audio books

Composers

This button allows you to choose a specific letter to view within the
category you are browsing.

A-Z Jump

If available, this allows you to browse the folders and files on your
USB device.

Explore Device

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USB Ports

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The USB ports are in the center console or
behind a small access door in the instrument
panel.

This feature allows you to plug in USB media
devices, memory sticks, flash drives or thumb
drives, and charge devices if they support
this feature.

Select this option to play audio from your
USB device.

Apps

The system supports the use of certain audio
apps such as iHeartRadio through a USB or
Bluetooth enabled device.

Each app gives you different on-screen
options depending on the app's content.
See Apps (page 463).

Supported Media Players, Formats and
Metadata Information

The system is capable of hosting nearly any
digital media player, including iPod, iPhone,
and most USB drives.

Supported audio formats include MP3, WMA,
WAV, AAC, and FLAC.

Supported audio file extensions include MP3,
WMA, WAV, M4A, M4B, AAC, and FLAC.

Supported USB file systems include: FAT,
exFAT, and NTFS.

SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file.

If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.

SYNC 3 is capable of indexing up to 50,000
songs per USB device, for up to 10 devices.

CLIMATE

Touch the climate button on the touchscreen
to access your climate control features.

Note: You can switch temperature units
between Fahrenheit and Celsius.  See
Settings (page 466).

Accessing the Climate Control Menu

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Touch the button to access
additional controls for the front
climate system.

Directing the Airflow

Touch the button to direct airflow
to the windshield air vents and
de-mister.

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Touch the button to direct airflow
to the instrument panel air vents.

Touch the button to direct airflow
to the footwell air vents.

You can direct air through any combination
of these air vents.

Setting the Blower Motor Speed

Touch up or down to increase or
decrease the volume of air that
circulates in your vehicle.

Setting the Temperature

Touch up or down on the left-hand
temperature control to set the left-hand
temperature.

Note: This control also adjusts the right-hand
side temperature when you switch off dual
zone mode.

Touch up or down on the right-hand
temperature control to set the right-hand
temperature.

Switching Auto Mode On and Off

Touch the button to switch on
automatic operation, then set the
temperature.

The system adjusts the blower motor speed,
air distribution, air conditioning operation,
and outside or recirculated air to reach and
maintain the temperature you have set.

Switching the Air Conditioning On and
Off

A pop-up appears on the screen
to display the air conditioning
options.

MAX A/C:  Touch the button to activate and
maximize cooling. The driver and passenger
temperatures are set to LO, recirculated air
flows through the instrument panel vents, air
conditioning automatically turns on and the
fan automatically adjusts to the highest
speed.

A/C: Touch to switch the air conditioning on
or off. Use A/C with recirculated air to
improve cooling performance and efficiency.

Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.

Switching the Climate Control On and
Off

Touch the button.

Switching the Climate Controlled Seats
On and Off

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Touch the button to cycle through
the various climate controlled seat
settings and off.

Switching Dual Zone Mode On and Off

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Touch the button to switch on
temperature control for the
right-hand side of the vehicle.

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Switching the Heated Exterior Mirrors
On and Off

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Touch the button.

Switching the Heated Rear Window On
and Off

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Touch the button to clear the rear
window of thin ice and fog.

Switching the Heated Seats On and Off

Touch the button to cycle through
the various heat settings and off.

Switching the Heated Steering Wheel
On and Off

Touch the button.

Switching Maximum Air Conditioning
On and Off

Touch the button for maximum
cooling.

Recirculated air flows through the instrument
panel air vents, air conditioning turns on and
the blower motor adjusts to the highest
speed.

Switching Maximum Defrost On and
Off

Touch the button for maximum
defrosting.

Air flows through the windshield air vents,
and the blower motor adjusts to the highest
speed.

You can also use this setting to defog and
clear the windshield of a thin covering of ice.

Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.

Note: The heated rear window also turns on
when you select maximum defrost.

Switching Recirculated Air On and Off

Touch the button to switch
between outside air and
recirculated air.

The air currently in the passenger
compartment recirculates. This may reduce
the time needed to cool the interior, when
used with A/C, and reduce unwanted odors
from entering your vehicle.

Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.

Switching the Ventilated Seats On and
Off

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Touch the button to cycle through
the various ventilated seat settings
and off.

Accessing Rear Climate Controls

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Touch the button to access
additional controls for the rear
climate system.

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Rear Climate Control Lock Indicator

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Touch the button.

When on, you can only operate the
rear passenger settings through

the front controls.

Switching Rear Auto Mode On and Off

Touch the button to switch on rear
automatic operation, then set the
temperature.

Switching the Rear Climate Controlled
Seats On and Off

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Touch the button to cycle through
the various climate controlled seat
settings and off.

Switching the Rear Heated Seats On
and Off

Touch the button to cycle through
the various heat settings and off.

Switching the Rear Ventilated Seats
On and Off

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Touch the button to cycle through
the various ventilated seat settings
and off.

PHONE

WARNING: Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

Hands-free calling is one of the main features
of the system. Once you pair your cell phone,
you can access many options using the
touchscreen or voice commands. While the
system supports a variety of features, many
are dependent on your cell phone’s
functionality.

Pairing Your Cell Phone for the First
Time

Pair your Bluetooth enabled phone with the
system before using the functions in
hands-free mode.

Switch on Bluetooth on your device to begin
pairing.  See your phone’s manual if
necessary.

To add a phone, select:

Menu Item

Add a Bluetooth Device

1. Follow the on-screen instructions.

2. A prompt alerts you to search for the

system on your phone.

3. Select your vehicle on your phone.

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4. Confirm that the six-digit number

appearing on your phone matches the
six-digit number on the touchscreen.

5. The touchscreen indicates when the

pairing is successful.

6. Your phone may prompt you to give the

system permission to access information.
To check your phone’s compatibility, see
your phone’s manual or visit the website.

Alternatively, to add a phone, select:

Menu Item

Add a Bluetooth Device

Then select:

Discover Other Bluetooth Devices

1. Follow the on-screen instructions.

2. Select your phone's name when it

appears on the touchscreen.

3. Confirm that the six-digit number

appearing on your phone matches the
six-digit number on the touchscreen.

4. The touchscreen indicates when the

pairing is successful.

5. Your phone may prompt you to give the

system permission to access information.
To check your phone’s compatibility, see
your phone’s manual or visit the website.

At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
•

Answering an incoming call.

•

Ending a call.

•

Dialing a number.

•

Call waiting notification.

•

Caller identification.

Other features, such as text messaging using
Bluetooth and automatic phonebook
download, are phone-dependent features.

Phone Menu

This menu becomes available after pairing
a phone.

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G

Action and Description

Menu Item

Item

Displays your recent calls.

Recent Call List

A

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Action and Description

Menu Item

Item

You can place a call by selecting an entry from this list.
You can also sort the calls by selecting the drop down menu at the top of the screen. You
can choose:

Missed

Outgoing

Incoming

All

All of your contacts from your phone display in alphabetical order.

Contacts

B

Selecting this button allows you to choose a
specific letter to view.

A-Z Jump

Displays the name of your phone and takes you to the phone settings options.

Phone Settings

C

From this menu, you can pair subsequent devices, set ring tones and alerts.

Gives you access to the list of paired or connected Bluetooth devices allowing you to change
or select a device.

Change Device

D

Displays all recent text messages.

Text Messages

E

Use this keypad to dial in a phone number.

Phone Keypad

F

Use the backspace button to delete numbers.

Press this button to begin a call.

Call

Touch this button to reject all incoming calls automatically. Text message notifications do
not display on the screen. All ringtones and alerts are set to silent.

Do Not Disturb

G

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Users with phones having voice services may
see a button to access the feature. For
example, iPhone users see a Siri button. A
press and hold of the voice button on the
steering wheel also accesses this feature.

Making Calls

There are many ways to make calls from the
SYNC 3 system, including using voice
commands.  See Using Voice Recognition
(page 417).  You can use the touchscreen to
place calls as well.

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To call a number in your contacts, select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an entry
that you want to call. The
system begins the call.

Recent Call
List

To call a number that is not stored in your
phone, select:

Action and Description

Menu Item

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Accept

Note: You can also accept the call by
pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Note: You can also reject the call by
pressing the phone button on the steering
wheel.

Ignore the call by doing nothing. SYNC 3
logs it as a missed call.

During a Phone Call

During a phone call, the contacts name and
number display on the screen along with the
call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

You can select any of the following during
an active phone call:

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Item

Immediately end a
phone call. You can
also press the button
on the steering
wheel.

End Call

Press this to access
the phone keypad.

Keypad

Item

Mute

You can switch the
microphone off so
the caller does not
hear you.

Transfer the call to
the cell phone or
back to SYNC 3.

Privacy

Text Messaging

Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.

Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).

Receiving a Text Message

When a new message arrives, an audible tone sounds and the screen displays a pop-up with the sender name and ID, if supported by
your cell phone. You can select:

Action and Description

Menu Item

Have SYNC 3 read the message to you.

Hear It

View the text on the touchscreen.

View

To call the sender.

Call

You can select from 15 preset messages. Press the message that you would like to use and confirm
to send the message. SYNC 3 confirms when the message is sent successfully.

Reply

To exit the screen.

Close

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Smartphone Connectivity

 (If Equipped)

SYNC 3 allows you to use Apple CarPlay and
Android Auto to access your phone.

When you use Apple CarPlay or Android
Auto, you can:
•

Make calls.

•

Send and receive messages.

•

Listen to music.

•

Use your phone's voice assistant.

Apple CarPlay and Android Auto disable
some SYNC 3 features.

Most Apple CarPlay and Android Auto
features use mobile data.

Apple CarPlay

Apple CarPlay requires an iPhone 5 or newer
with iOS 7.1 or newer. Updating to the latest
iOS version is recommended.

1. Plug your phone into a USB port.  See

USB Port (page 398).

2. Follow the prompts on the touchscreen.

3. Follow the prompts that appear on your

phone to allow access to Apple CarPlay.

After completing the setup, your phone
connects to CarPlay automatically when
plugged into a USB port.

To disable this feature from the Settings
screen, select:

Menu Item

Apple CarPlay Preferences

Your device is listed if SYNC detects Apple
CarPlay. Select the name of your device
and set the Apple CarPlay switch to off.

To return to SYNC 3, go to the Apple CarPlay
home screen and select the SYNC app.

Note: Contact Apple for Apple CarPlay
support.

Android Auto

Android Auto is compatible with most
devices with Android 5.0 or newer.

1. Download the Android Auto app to your

device from Google Play to prepare your
device (this may require mobile data
usage).

Note: The Android Auto App may not be
available within your current market.

2. Plug your device into a USB port.  See

USB Port (page 398).

3. Follow the prompt on the touchscreen.

4. Follow the prompts that appear on your

device.

Note: You may be prompted to update
additional apps on your device (this may
require mobile data usage).

To disable this feature from the Settings
screen, select:

Menu Item

Android Auto Preferences

Your device is listed if SYNC detects
Android Auto. Select the name of your
device and set the Android Auto switch to
off.

Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.

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To return to SYNC 3, select the speedometer
icon in the Android Auto menu bar at the
bottom of the touchscreen, and then touch
the option to return to SYNC.

Note: Contact Google for Android Auto
support.

NAVIGATION

Your navigation system is comprised of two
main features, destination mode and map
mode.

Map Mode

Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D city
maps show detailed outlines of buildings,
visible land use, landscape features, and
detailed railroad infrastructure for the most
essential cities around the globe.

3D landmarks appear as clear, visible objects
that are typically recognizable and have a
certain tourism value.

3D city models are complete 3D models of
entire city areas including navigable roads,
parks, rivers and rendered buildings. 3D
landmarks and city models appear in 3D map
mode only. Coverage of these varies and
improves with updated map releases.

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Select the zoom in icon to see a
closer view of the map.

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Select the zoom out icon to see a
farther away view of the map.

You can adjust the view in preset increments.
You can also pinch to zoom in or out of the
map.

The information bar tells you the names of
streets, cities or landmarks as you hover over
them with the crosshair curser.

You can change your view of the map by
tapping on the location indicator icon on the
right hand side of the screen. You can
choose from the following options:

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Heading up (2D map) This always
shows the direction of forward
travel to be upward on the screen.
This view is available for map

scales up to 3 mi (5 km).

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North up (2D map) always shows
the northern direction to be
upward on the screen.

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3D map mode provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by

touching the map twice, and then dragging
your finger along the shaded bar with arrows
at the bottom of the map.

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Re-center the map by pressing this
icon whenever you scroll the map
away from your vehicle’s current
location.

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Mute: Press to mute the audio
navigation guidance. Press the
button again to un-mute the
guidance.

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Points of Interest (POI) grouping
icon: You can choose up to three
POI icons to display on the map. If
the chosen POIs are located close

together or are at the same location a box is
used to display a single category icon

instead of repeating the same icon, in order
to reduce clutter. When you select the box
on the map, a pop-up appears indicating how
many POIs are in this location. Select the pop
up to see a list of the available POIs. You can
scroll through and select POIs from this list.

If your vehicle is low on charge or fuel,
station icons automatically display on the
map.

If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic flow
will be indicated on the map by green (clear),
yellow (slowing), and red (stopped) road
highlights. Traffic flow is indicated where the
information is available and varies across the
US.

You can choose to display traffic icons on
the map representing twelve different types
of incidents.  See Settings (page 466).

You can set a destination by hovering above
a location and selecting:

Button

Start

Destination Mode

To set a destination, press:

Description

Menu Item

Destination

Enter a navigation destination in any of the following formats:

Street Address

Search

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Description

Menu Item

(number, street, city, state)

For example "12 Mainstreet Dearborn MI"

Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching out of state
You can enter unique addresses that contain door number prefixes with or without the prefix. For example,
you could enter "6N340 Fairway Lane" or "340 Fairway Lane".

City

(name or zip code)

Point of Interest

(name or category)

Intersection

(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)

Latitude and Longitude

(##.###### , ##.######)

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