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Personal Profiles Possible cause and solution Issue Personal Profiles have not been set up. I cannot create a profile. An invalid profile name was entered. A memory button was not selected when prompted. The vehicle’s ignition was not On and in Park or was shifted out of Personal Profiles is turned off. The lock button was not selected on a keyfob when prompted. I cannot link a keyfob. The keyfob selected was already associated to another profile and A profile recall was performed while linking a keyfob. The vehicle’s ignition was not On and in Park, or was shifted out of The old linking method is used. The unsaved setting is not supported by Personal Profiles. My personalized settings do not save. A different Personal Profile is active than expected. 519 Continental (CPL) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 |