Lincoln MKS (2016 year). Manual - part 14

3. Remove the jumper cable from the

positive (+) terminal of the booster
vehicle battery.

4. Remove the jumper cable from the

positive (+) terminal of the disabled
vehicle battery.

5. Allow the engine to idle for at least one

minute.

POST-CRASH ALERT SYSTEM

The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners.

The horn and indicators will turn off when:
•

You press the hazard control button.

•

You press the panic button on the remote
entry transmitter (if equipped).

•

Your vehicle runs out of power.

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Roadside Emergencies

GETTING THE SERVICES YOU
NEED

Warranty repairs to your vehicle must be
performed by an authorized dealer. While any
authorized dealer handling your vehicle line
provides warranty service, we recommend
you return to your selling authorized dealer
who wants to ensure your continued
satisfaction.

Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.

A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs are made using
Lincoln or Motorcraft parts, or
remanufactured or other parts that are
authorized by Lincoln.

Away From Home

If you are away from home when your vehicle
needs service, contact the Lincoln Client
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.

In the United States:

Mailing address

Lincoln Motor Company
Client Relationship Center
P.O. Box 6248
Dearborn, MI 48126

Telephone

1-800-521-4140
TDD for the hearing impaired:
1-800-232-5952

Web Address

www.LincolnOwner.com

These are some of the items that can be
found online:
•

United States dealer locator by Dealer
Name, City, State or ZIP Code.

•

Owner Manuals.

•

Maintenance Schedules.

•

Recalls.

•

Lincoln Extended Service Plans.

•

Lincoln Original Accessories.

•

Service specials and promotions.

In Canada:

Mailing address

Lincoln Client Relationship Centre
Lincoln Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8

Telephone

1-800-387-9333

Web Address

www.LincolnCanada.com

Online Resources

Twitter English

@LincolnMotorCA

Twitter French

@LincolnQC

Instagram

@LincolnMotorCA

Facebook

/LincolnMotorCA

Additional Assistance

If you have questions or concerns, or are
unsatisfied with the service you are receiving,
follow these steps:

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Customer Assistance

1.

Contact your Sales Representative or
Service Advisor at your selling or servicing
authorized dealer.

2. If your inquiry or concern remains

unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.

3. If you require assistance or clarification

on Lincoln Motor Company policies,
please contact the Lincoln Client
Relationship Center.

In order to help us serve you better, please
have the following information available
when contacting a Client Relationship Center:
•

Vehicle Identification Number.

•

Your telephone number (home and
business).

•

The name of the authorized dealer and
city where located.

•

The vehicle’s current odometer reading.

In some states, you must directly notify
Lincoln in writing before pursuing remedies
under your state’s warranty laws. Lincoln is
also allowed a final repair attempt in some
states.

In the United States, a warranty dispute must
be submitted to the BBB AUTO LINE before
taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by
state law, before pursuing replacement or
repurchase remedies provided by certain
state laws. This dispute handling procedure
is not required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or state
replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY)

California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s applicable
express warranty after a reasonable number
of attempts, the manufacturer shall be
required to either replace the vehicle with
one substantially identical or repurchase the
vehicle and reimburse the buyer in an amount
equal to the actual price paid or payable by
the consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.

California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first 18000
miles (29 000 km), whichever occurs first:

1.

Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR

2. Four or more repair attempts are made

on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR

3. The vehicle is out of service for repair of

nonconformities for a total of more than
30 calendar days (not necessarily all at
one time).

In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity at
the following address:

Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126

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Customer Assistance

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing rights
and remedies not created by California Civil
Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)

Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.

The BBB AUTO LINE program consists of two
parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the
claim. If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.

Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may reject
the decision and proceed to court where all
findings of the BBB Auto Line dispute, and
decision, are admissible in the court action.
Should you choose to accept the BBB AUTO
LINE decision, Ford is then bound by the
decision, and must comply with the decision
within 30 days of receipt of your acceptance
letter.

BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.

You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:

BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201

BBB AUTO LINE applications can also be
requested by calling the Ford Motor Company
Customer Relationship Center at
1-800-392-3673.

Note: Ford Motor Company reserves the right
to change eligibility limitations, modify
procedures, or to discontinue this process at
any time without notice and without
obligation.

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Customer Assistance

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)

For vehicles delivered to authorized Canadian
dealers. In those cases where you continue
to feel that the efforts by Ford of Canada and
the authorized dealer to resolve a
factory-related vehicle service concern have
been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).

The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.

In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’s award is binding on both you and
Ford of Canada.

CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation,
call your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca.

GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA

Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel.

If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower than
is recommended for your vehicle, contact our
Customer Relationship Center.

The use of leaded fuel in your vehicle without
proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or Ford
of Canada is not responsible for any damage
caused by use of improper fuel. Using leaded
fuel may also result in difficulty importing
your vehicle back into the United States.

If your vehicle must be serviced while you are
traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:

FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: expcac@ford.com

For customers in Guam, the Commonwealth
of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).

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Customer Assistance

If your vehicle must be serviced while you are
traveling or living in Puerto Rico, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact:

FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: prcac@ford.com
www.ford.com.pr

If your vehicle must be serviced while you are
traveling or living in the Middle East, contact
the nearest authorized dealer. If the
authorized dealer cannot help you, contact:

FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.

Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia: 8008443673
If calling from Kuwait: 22280384

FAX: +971 4 3327266
Email: menacac@ford.com
www.me.ford.com

If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Motor
Company Export Operations & Global Growth
Initiatives by emailing expcac@ford.com.

If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.

Customers in the U.S. should call
1-800-392-3673.

ORDERING ADDITIONAL
OWNER'S LITERATURE

To order the publications in this portfolio,
contact Helm, Incorporated at:

HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service

Or to order a free publication catalog, call toll
free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST

Helm, Incorporated can also be reached by
their website:

www.helminc.com

(Items in this catalog may be purchased by
credit card, check or money order.)

Obtaining a French Owner’s Manual

French Owner’s Manual can be obtained from
your authorized dealer or by contacting Helm,
Incorporated using the contact information
listed previously in this section.

REPORTING SAFETY DEFECTS
(U.S. ONLY)

E142557

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Customer Assistance

If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in
individual problems between you,
your dealer, or Ford Motor Company.

To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:

Administrator

1200 New Jersey Avenue, Southeast

Washington, D.C. 20590

You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.

REPORTING SAFETY DEFECTS
(CANADA ONLY)

If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.

Transport Canada Contact Information

www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-index-76.htm (English)

Website

www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-index-76.htm (French)

Website

1–800–333–0510

Phone

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Customer Assistance

Ford of Canada Contact Information

www.ford.ca

Website

1–800–565-3673

Phone

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Customer Assistance

FUSE SPECIFICATION CHART

Power Distribution Box

WARNINGS

Always disconnect the battery before
servicing high-current fuses.

WARNINGS

To reduce risk of electrical shock,
always replace the cover to the power
distribution box before reconnecting

the battery or refilling fluid reservoirs.

The power distribution box is in the engine
compartment. It has high-current fuses that
protect the vehicle's main electrical systems
from overloads.

If you disconnect and reconnect the battery,
you will need to reset some features.  See
Changing the 12V Battery (page 255).

E173618

97

98

77

96

95

94

93 92 91 90 89

88

66

44

78

56

39

26

18

16

17

3

1

2

4

5

6

7

8

9

19

20

21

22

23

24

27

28

29

30

31

40

41

42

43

55

57

58

59

60

61

62

63

64

65

79

80

81

82

83

84

85

86

87

67

45

32

10

11

12

13

33

34

35

46

47

48

49

50

51

68

69

70

71

72

74

73

76

75

53

37

36

54

38

25

15

14

52

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Fuses

Protected components

Fuse amp rating

Fuse or relay number

Not used.

-

1

Not used.

-

2

Not used.

-

3

Wiper motor relay.

30A

2

4

Anti-lock brake system pump.

50A

2

5

Not used.

-

6

Not used.

-

7

Moonroof.

20A 

2

8

Power sunshade.

Second row power point.

20A

2

9

Not used.

-

10

Heated rear window relay.

-

11

Not used.

-

12

Starter motor relay.

-

13

Left-hand cooling fan number 2 relay.

-

14

Fuel pump relay.

-

15

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Fuses

Protected components

Fuse amp rating

Fuse or relay number

Not used.

-

16

Not used.

-

17

Front blower motor relay.

40A

2

18

Starter relay.

30A

2

19

Storage bin power point.

20A

2

20

Rear heated seat module.

20A 

2

21

Not used.

-

22

Driver power seat.

30A

2

23

Memory module.

Not used.

-

24

Not used.

-

25

Heated rear window relay.

40A

2

26

Cigar lighter.

20A

2

27

Climate controlled seats.

30A

2

28

Electric fan relay 1.

40A

2

29

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Fuses

Protected components

Fuse amp rating

Fuse or relay number

Electric fan relay 2.

40A

2

30

Electric fan relay 3.

25A

2

31

Massage control seat relay.

Relay

32

Right-hand cooling fan relay.

-

33

Blower motor relay.

-

34

Left-hand cooling fan Number 1 relay.

-

35

Not used.

-

36

Not used.

-

37

Not used.

-

38

Not used.

-

39

Left front smart window motor.

30A

2

40

Left rear smart window motor.

30A

2

41

Passenger power seat.

30A

2

42

Anti-lock brake system valves.

20A

2

43

Not used.

-

44

Rain sensor.

5A

1

45

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Fuses

Protected components

Fuse amp rating

Fuse or relay number

Not used.

-

46

Not used.

-

47

Not used.

-

48

Not used.

-

49

Heated Mirrors.

15A

1

50

Not used.

-

51

Not used.

-

52

Not used.

-

53

Not used.

-

54

Wiper relay.

-

55

Not used.

-

56

Left-hand high intensity discharge headlamp.

20A

1

57

Alternator A-line.

10A

1

58

Brake on/off switch.

10A

1

59

Not used.

-

60

Not used.

-

61

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Fuses

Protected components

Fuse amp rating

Fuse or relay number

A/C clutch.

10A

3

62

Not used.

-

63

Massage control seats.

15A

1

64

Fuel pump relay.

30A

1

65

Fuel injectors.

Powertrain control module relay.

-

66

Oxygen sensor heater.

20A

1

67

Mass airflow sensor.

Variable camshaft timing solenoid valve.

Canister vent solenoid.

Canister purge solenoid.

Ignition coils.

20A

1

68

Vehicle power 1 (powertrain control module).

20A

1

69

A/C clutch.

15A

1

70

Fan control relay coils 1-3.

Variable air conditioning compressor.

Auxiliary transmission warmup.

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Fuses

Protected components

Fuse amp rating

Fuse or relay number

Turbo charge waste-gate control.

Electronic compressor bypass valve.

All-wheel drive module.

Positive crankcase ventilation heater.

Not used.

-

71

Not used.

-

72

Not used.

-

73

Not used.

-

74

Not used.

-

75

Not used.

-

76

Not used.

-

77

Right high-intensity discharge headlamp.

20A

1

78

Not used.

-

79

Not used.

-

80

Not used.

-

81

Not used.

-

82

Not used.

-

83

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Fuses

Protected components

Fuse amp rating

Fuse or relay number

Not used.

-

84

Not used.

-

85

Powertrain control module.

7.5A

1

86

Keep alive power and relay.

Canister vent solenoid.

Run/start relay.

5A

1

87

Run/start relay.

-

88

Front blower relay coil.

5A

1

89

Electrical power assist steering module.

Powertrain control module run/start.

10A

1

90

Adaptive cruise control module.

10A

1

91

Anti-lock brake system module.

10A

1

92

Adaptive headlamp module.

Rear window defroster relay.

5A

1

93

Passenger compartment fuse panel run/start.

30A

2

94

Not used.

-

95

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Fuses