|
|
DIAGNOSIS AND REPAIR WORK FLOW EC-21 < BASIC INSPECTION > [QR25DE FOR CALIFORNIA] C D E F G H I J K L M A EC N P O 1. GET INFORMATION FOR SYMPTOM Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred) using the “Diagnostic Work Sheet”. (Refer to >> GO TO 2. 2. CHECK DTC 1. Check DTC. 2. Perform the following procedure if DTC is displayed. - Record DTC and freeze frame data. (Print them out with CONSULT-III or GST.) - Erase DTC. (Refer to EC-112, "Diagnosis Description" .) - Study the relationship between the cause detected by DTC and the symptom described by the customer. (Symptom Table is useful. Refer to 3. Check related service bulletins for information. Symptom is described, DTC is detected>>GO TO 3. Symptom is described, DTC is not detected>>GO TO 4. Symptom is not described, DTC is detected>>GO TO 5. 3. CONFIRM THE SYMPTOM Try to confirm the symptom described by the customer (except MIL ON). Also study the normal operation and fail safe related to the symptom. Refer to and Diagnosis Work Sheet is useful to verify the incident. Verify relation between the symptom and the condition when the symptom is detected. >> GO TO 5. 4. CONFIRM THE SYMPTOM Try to confirm the symptom described by the customer. Also study the normal operation and fail safe related to the symptom. Refer to and Diagnosis Work Sheet is useful to verify the incident. Verify relation between the symptom and the condition when the symptom is detected. >> GO TO 6. 5. PERFORM DTC CONFIRMATION PROCEDURE Perform DTC CONFIRMATION PROCEDURE for the displayed DTC, and then make sure that DTC is detected again. If two or more DTCs are detected, refer to EC-525, "DTC Inspection Priority Chart" and determine trouble diagnosis order. NOTE: • Freeze frame data is useful if the DTC is not detected. • Perform Component Function Check if DTC CONFIRMATION PROCEDURE is not included on Service Manual. This simplified check procedure is an effective alternative though DTC cannot be detected during this check. If the result of Component Function Check is NG, it is the same as the detection of DTC by DTC CONFIR- MATION PROCEDURE. Is DTC detected? YES >> GO TO 10. NO >> Check according to 6. PERFORM BASIC INSPECTION Perform EC-24, "BASIC INSPECTION : Special Repair Requirement" Do you have CONSULT-III? |