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Nissan Rogue. Manual - part 91

AV-356

< SYMPTOM DIAGNOSIS >

[NAVIGATION WITH BOSE]

MULTI AV SYSTEM

Noise is mixed with audio.

Noise comes out from all speakers.

• Malfunction in AV control unit.

Refer to

AV-233, "On Board Diagnosis

Function"

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to

AV-

372, "Removal and Installation"

Noise comes out only from a certain speak-
er (front tweeter LH, front tweeter RH, cen-
ter speaker, front door speaker LH, front
door speaker RH, rear door speaker LH,
rear door speaker RH, subwoofer).

• Poor connector connection of speaker.
• Sound signal circuit malfunction between

AV control unit and Bose speaker amp.
Refer to:

AV-333, "Diagnosis Procedure"

(front

tweeter).

AV-336, "Diagnosis Procedure"

(center

speaker).

AV-338, "Diagnosis Procedure"

(front

door speaker).

AV-341, "Diagnosis Procedure"

(rear

door speaker).

AV-344, "Diagnosis Procedure"

(sub-

woofer).

• Sound signal circuit malfunction between

Bose speaker amp. and speaker.
Refer to:

AV-333, "Diagnosis Procedure"

(front

tweeter).

AV-336, "Diagnosis Procedure"

(center

speaker).

AV-338, "Diagnosis Procedure"

(front

door speaker).

AV-341, "Diagnosis Procedure"

(rear

door speaker).

AV-344, "Diagnosis Procedure"

(sub-

woofer).

• Malfunction in speaker.

Refer to:

AV-373, "Removal and Installation"

(front

tweeter).

AV-375, "Removal and Installation"

(cen-

ter speaker).

AV-374, "Removal and Installation"

(front

door speaker).

AV-376, "Removal and Installation"

(rear

door speaker).

AV-377, "Removal and Installation"

(sub-

woofer).

• Malfunction in AV control unit.

Refer to

AV-233, "On Board Diagnosis

Function"

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to

AV-

372, "Removal and Installation"

Noise is mixed with radio only (when the ve-
hicle hits a bump or while driving over bad
roads)

Poor connector connection of antenna or
antenna feeder.
Refer to

AV-386, "Feeder Layout"

No radio reception or poor reception.

• Other audio sounds are normal.
• Any radio station cannot be received or

poor reception is caused even after mov-
ing to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises).

• Antenna amp. ON signal circuit malfunc-

tion.
Refer to

AV-318, "Diagnosis Procedure"

• Poor connector connection of antenna or

antenna feeder.
Refer to

AV-386, "Feeder Layout"

Symptoms

Check items

Probable malfunction location

MULTI AV SYSTEM

AV-357

< SYMPTOM DIAGNOSIS >

[NAVIGATION WITH BOSE]

RELATED TO HANDS-FREE PHONE

• Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with

the vehicle.

• It is possible that a malfunction is occurring due to a version change of the phone even though the phone is

a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and

check that it operates normally. It is important to determine whether the cause of the malfunction is the vehi-

cle or the cellular phone.

Check Compatibility

1. Make sure the customer’s Bluetooth

related concern is understood.

2. Verify the customer’s concern.

NOTE:

The customer’s phone may be required, depending upon their concern.

3. Write down the customer’s phone brand, model and service provider.

NOTE:

It is necessary to know the service provider. On occasion, a given phone may be on the approved list with

one provider, but may not be on the approved list with other providers.

4. Go to “www.nissanusa.com/bluetooth/”.
a. Using the website’s search engine, find out if the customer’s phone is on the approved list.
b. If the customer’s phone is NOT on the approved list:

Stop diagnosis here. The customer needs to obtain a Bluetooth

phone that is on the approved list before

any further action.

c. If the feature related to the customer’s concern shows as “N” (not compatible):

Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved

phone showing the feature as “Y” (compatible) in the “Basic Features”.

d. If the feature related to the customer’s concern shows as “Y” (compatible):

Perform diagnosis as per the following table:

No satellite radio reception.

There is malfunction in the CONSULT self
diagnosis result.
Refer to

AV-234, "CONSULT Function"

• Malfunction in antenna, antenna feeder

or AV control unit. Perform DTC diagno-
sis.
Refer to

AV-314, "Diagnosis Procedure"

• Poor continuity in antenna feeder.
• Poor connector connection of antenna or

antenna feeder.
Refer to

AV-386, "Feeder Layout"

There is no malfunction in the CONSULT
self diagnosis result.
Refer to

AV-234, "CONSULT Function"

• Poor continuity in antenna feeder.
• Poor connector connection of antenna or

antenna feeder.

• Loose satellite radio antenna mounting

nut.
Refer to

AV-386, "Feeder Layout"

Buzz/rattle sound from speaker

The majority of buzz/rattle sounds are not
indicative of an issue with the speaker, usu-
ally something nearby the speaker is caus-
ing the buzz/rattle.

Refer to "SQUEAK AND RATTLE TROU-
BLE DIAGNOSIS" in the appropriate interi-
or trim section.

Symptoms

Check items

Probable malfunction location

AV-358

< SYMPTOM DIAGNOSIS >

[NAVIGATION WITH BOSE]

MULTI AV SYSTEM

RELATED TO NAVIGATION

RELATED TO AROUND VIEW MONITOR

Symptoms

Check items

Probable malfunction location

Does not recognize cellular phone connec-
tion (no connection is displayed on the dis-
play at the guide).

Repeat the registration of cellular phone.

Malfunction in AV control unit.
Replace AV control unit. Refer to

AV-369,

"Removal and Installation"

Hands-free phone cannot be established.

• Hands-free phone operation can be

made, but the communication cannot be
established.

• Hands-free phone operation can be per-

formed, however, voice between each
other cannot be heard during the conver-
sation.

The other party’s voice cannot be heard by
hands-free phone.

Check the “microphone speaker” in Inspec-
tion & Adjustment Mode if sound is heard.

Originating sound is not heard by the other
party with hands-free phone communica-
tion.

Sound operation function is normal.

Sound operation function does not work.

Microphone signal circuit malfunction.
Refer to

AV-348, "Diagnosis Procedure"

The system cannot be operated.

• The voice recognition can be controlled.

• Steering switch’s

, and

switch works, but

does not work.

Steering switch malfunction.
Replace steering switch. Refer to

AV-371,

"Removal and Installation"

Steering

switch’s , , ,

and

switches do not work.

Steering switch signal circuit malfunction.
Refer to

AV-350, "Diagnosis Procedure"

All steering switches do not work.

Steering switch ground circuit malfunction.
Refer to

AV-350, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

Navigation system is inoperative.

Navigation malfunction.

• Malfunction in SD card.
• Malfunction in AV control unit.

Refer to

AV-233, "On Board Diagnosis

Function"

Steering switches malfunction.

Steering switch signal circuit malfunction.
Refer to

AV-350, "Diagnosis Procedure"

Voice activated control malfunction.

Microphone signal circuit malfunction.
Refer to

AV-348, "Diagnosis Procedure"

Steering switch signal circuit malfunction.
Refer to

AV-350, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

Display does not switch to camera
image when CAMERA switch is
pressed or selector lever is in R (re-
verse).

Around view monitor control unit mal-
function.

Around view monitor control unit power supply and
ground circuits malfunction.
Refer to

AV-331, "AROUND VIEW MONITOR CON-

TROL UNIT : Diagnosis Procedure"

Camera image signal circuit (output)
malfunction.

Camera image signal circuit (output) malfunction be-
tween around view monitor control unit and display
unit.
Refer to

AV-246, "WITHOUT DRIVER ASSISTANCE

SYSTEM : Reference Value"

Display switches to camera image
when CAMERA switch is pressed or
selector lever is in R (reverse), but
all views are not displayed.

Camera image signal circuit (input) mal-
function.

Camera image signal circuit (input) malfunction be-
tween camera and around view monitor control unit.
Refer to:
•

AV-301, "Diagnosis Procedure"

(front camera).

•

AV-293, "Diagnosis Procedure"

(rear camera).

•

AV-305, "Diagnosis Procedure"

(side camera LH).

•

AV-297, "Diagnosis Procedure"

(side camera RH).

MULTI AV SYSTEM

AV-359

< SYMPTOM DIAGNOSIS >

[NAVIGATION WITH BOSE]

Camera image is rolling.

Camera image signal circuit (output)
malfunction.

Camera image signal circuit (output) malfunction be-
tween around view monitor control unit and display
unit.
Refer to

AV-246, "WITHOUT DRIVER ASSISTANCE

SYSTEM : Reference Value"

Display does not switch to rear view
monitor even when selector lever is
in R (reverse).

Reverse signal circuit malfunction.

Reverse signal circuit between BCM and around view
monitor control unit.
Refer to

AV-246, "WITHOUT DRIVER ASSISTANCE

SYSTEM : Reference Value"

Predicted course line display in front
view and rear view is malfunction-
ing.

Steering angle sensor malfunction.

Predicted course line center position is malfunction-
ing.
Refer to

AV-284, "PREDICTED COURSE LINE CEN-

TER POSITION ADJUSTMENT : Work Procedure"

Front view and front of birds-eye
view is not displayed.

• Front camera malfunction.
• Front camera image signal circuit mal-

function.

• Front camera power supply and ground circuits

malfunction.

• Front camera image signal circuit malfunction be-

tween front camera and around view monitor con-
trol unit.

Refer to

AV-301, "Diagnosis Procedure"

Rear view and rear of birds-eye
view is not displayed.

• Rear view camera malfunction.
• Rear view camera image signal circuit

malfunction.

• Rear view camera power supply and ground cir-

cuits malfunction.

• Rear view camera image signal circuit malfunction

between rear view camera and around view moni-
tor control unit.

Refer to

AV-293, "Diagnosis Procedure"

Driver side of birds-eye view is not
displayed.

• Side camera LH malfunction.
• Side camera LH image signal circuit

malfunction.

• Side camera LH power supply and ground circuits

malfunction.

• Side camera LH image signal circuit malfunction

between side camera LH and around view monitor
control unit.

Refer to

AV-305, "Diagnosis Procedure"

Front-side and passenger side of
birds-eye view is not displayed.

• Side camera RH malfunction.
• Side camera RH image signal circuit

malfunction.

• Side camera RH power supply and ground circuits

malfunction.

• Side camera RH image signal circuit malfunction

between side camera RH and around view monitor
control unit.

Refer to

AV-297, "Diagnosis Procedure"

Selector lever is in a position other
than R (reverse) and front, rear,
front-side and Birds-Eye views are
displayed even as vehicle speed in-
creases.

Vehicle speed signal malfunction.

Vehicle speed signal malfunction between ABS actu-
ator and electric unit (control unit) and around view
monitor control unit.
Refer to

AV-246, "WITHOUT DRIVER ASSISTANCE

SYSTEM : Reference Value"

Symptoms

Check items

Probable malfunction location

Content .. 89 90 91 92 ..