Nissan Qashqai J11. Manual - part 853

 

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Nissan Qashqai J11. Manual - part 853

 

 

FSU-2

< SYMPTOM DIAGNOSIS >

NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING

SYMPTOM DIAGNOSIS

NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING

NVH Troubleshooting Chart

INFOID:0000000010297061

Use chart below to find the cause of the symptom. If necessary, repair or replace these parts.

×

: Applicable

Reference page

FSU-2

0

FSU-1

2

FSU-2

0

FSU-2

3

FSU-1

9

FSU-2,

 "NVH T

ro

u

b

les

h

oot

in

g Ch

art"

DL

N-1

9

2

"NV

H

 T

rou

ble

s

hoo

ti

ng Cha

rt"

F

AX-3,

 "NVH T

rou

bl

es

ho

ot

in

g

 Cha

rt"

F

AX-42

"NV

H

 T

rou

ble

s

h

o

o

ti

ng Cha

rt"

NVH in WT section

NVH in WT section

F

AX-3,

 "NVH T

rou

bl

es

ho

ot

in

g

 Cha

rt"

F

AX-42

"NV

H

 T

rou

ble

s

h

o

o

ti

ng Cha

rt"

BR-4, 

"NVH T

ro

u

b

les

ho

ot

ing

 Ch

art"

ST

-6,

 "NVH T

rou

bl

es

ho

ot

in

g

 Cha

rt"

Possible cause and SUSPECTED PARTS

Im

prop

er in

st

a

lla

ti

on,

 lo

os

en

es

s

Sh

oc

k ab

so

rbe

r de

fo

rma

tio

n,

 da

ma

ge

 or de

fl

e

c

ti

on

Bu

sh

in

g o

m

o

u

n

ti

ng

 de

te

ri

ora

ti

o

n

Part

s interference

S

p

ring

 fa

tig

u

e

Su

sp

en

si

on

 lo

os

en

es

s

Inc

o

rre

c

t whe

e

l al

ig

nm

en

t

S

ta

b

iliz

er ba

fa

tig

u

e

PROPELLER SHAF

T (4WD)

DIFFERE

N

T

IAL (4WD

)

FRONT AXLE AND F

R

ONT

 SUSPENSI

ON

TIRES

R

O

AD

   W

H

EE

L

DRIVE SHA

F

T

BRAKE

STEERI

N

G

Symp-
tom

FRONT SUSPEN-
SION

Noise

× × × × × ×

× × ×

× × ×

× ×

Shake

× × × ×

×

×

×

× × ×

× ×

Vibration

× × × × ×

×

×

×

×

×

Shimmy

× × × ×

×

×

× ×

× ×

Judder 

× × ×

×

× ×

× ×

Poor quality ride or han-
dling

× × × × ×

× ×

×

× ×

PRECAUTIONS

FSU-3

< PRECAUTION >

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PRECAUTION

PRECAUTIONS

Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT 
PRE-TENSIONER"

INFOID:0000000010297062

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the “SRS AIR BAG” and
“SEAT BELT” of this Service Manual.

WARNING:

Always observe the following items for preventing accidental activation.
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in

the event of a collision that would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.

• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal

injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see “SRS AIR BAG”.

• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-

vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors.

PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS

WARNING:

Always observe the following items for preventing accidental activation.
• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the

ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with
a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing
serious injury.

• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the

battery, and wait at least 3 minutes before performing any service.

Precaution Necessary for Steering Wheel Rotation After Battery Disconnect

INFOID:0000000010297063

CAUTION:

Comply with the following cautions to prevent any error and malfunction.
• This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-

THEFT SYSTEM).

• Remove and install all control units after disconnecting both battery cables with the ignition switch

in the LOCK position.

• Always use CONSULT to perform self-diagnosis as a part of each function inspection after finishing

work. If DTC is detected, perform trouble diagnosis according to self-diagnostic results.

For models equipped with the Intelligent Key system and NATS, an electrically controlled steering lock mech-
anism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery power is interrupted, follow the procedure below before
starting the repair operation.

OPERATION PROCEDURE

1.

Connect both battery cables.
NOTE:
Supply power using jumper cables if battery is discharged.

2.

Use the Intelligent Key or mechanical key to turn the ignition switch to the ACC position. At this time, the
steering lock will be released.

3.

Disconnect both battery cables. The steering lock will remain released and the steering wheel can be
rotated.

4.

Perform the necessary repair operation.

FSU-4

< PRECAUTION >

PRECAUTIONS

5.

When the repair work is completed, return the ignition switch to the LOCK position before connecting the
battery cables. (At this time, the steering lock mechanism will engage.)

6.

Perform a self-diagnosis check of all control units using CONSULT. 

Precaution for Procedure without Cowl Top Cover

INFOID:0000000010297064

When performing the procedure after removing cowl top cover, cover
the lower end of windshield with urethane, etc to prevent damage to
windshield.

Precautions for Suspension

INFOID:0000000010297065

CAUTION:

• When installing rubber bushings, the final tightening must be carried out under unladen conditions

with tires on ground. Oil might shorten the life of rubber bushings. Be sure to wipe off any spilled oil.

- Unladen conditions mean that fuel, engine coolant and lubricant are full. Spare tire, jack, hand tools

and mats are in designated positions.

• After servicing suspension parts, be sure to check wheel alignment.
• Self-lock nuts are not reusable. Always use new ones when installing. Since new self-lock nuts are

pre-oiled, tighten as they are. 

PIIB3706J

PREPARATION

FSU-5

< PREPARATION >

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PREPARATION

PREPARATION

Special Service Tool

INFOID:0000000010297066

Commercial Service Tool

INFOID:0000000010590087

Tool number
Tool name

Description

KV991040S1
CCK gauge attachment
1. Plate
2. Guide bolt
3. Nut
4. Spring
5. Center plate
6. KV99104020 Adapter A
a: 72 mm (2.83 in) dia.
7. KV99104030 Adapter B
b: 65 mm (2.56 in) dia.
8. KV99104040 Adapter C
c: 57 mm (2.24 in) dia.
9. KV99104050 Adapter D
d: 53.4 mm (2.102 in) dia.

Measuring wheel alignment

ST35652000
Strut attachment

Disassembling and assembling strut 

S-NT498

ZZA0807D

Tool name

Description

Spring compressor

Removing and installing coil spring

NI-4038
Chisel

Separating steering knuckle from front coil 
spring and strut

S-NT717

ALEIA0224ZZ

 

 

 

 

 

 

 

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