Nissan Qashqai J11. Manual - part 1411

KEY REMINDER FUNCTION DOES NOT OPERATE

DLK-913

< SYMPTOM DIAGNOSIS >

[TYPE 6]

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KEY REMINDER FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010672550

1.

CHECK KEY SWITCH

Check key switch.
Refer to 

DLK-898, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK DRIVER SIDE DOOR SWITCH

Check driver side door switch.
Refer to 

DLK-894, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-914

< SYMPTOM DIAGNOSIS >

[TYPE 6]

REMINDER FUNCTION DOES NOT OPERATE

REMINDER FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010672551

1.

CHECK “ANSWER BACK” SETTING IN “WORK SUPPORT”

1.

Select “MULTI REMOTE ENT” of “BCM” using CONSULT.

2.

Select “ANSWER BACK” in “WORK SUPPORT” mode.

3.

Check the “ANSWER BACK” in “WORK SUPPORT”.
Refer to 

DLK-846, "MULTI REMOTE ENT : CONSULT Function (BCM - MULTI REMOTE ENT) (Type 6)"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Set “Off” in “ANSWER BACK”.

2.

CHECK “ANSWER BACK I-KEY LOCK UNLOCK” SETTING IN “WORK SUPPORT”

1.

Select “MULTI REMOTE ENT” of “BCM” using CONSULT.

2.

Select “ANSWER BACK I-KEY LOCK UNLOCK” in “WORK SUPPORT” mode.

3.

Check the “ANSWER BACK I-KEY LOCK UNLOCK” in “WORK SUPPORT”.
Refer to 

DLK-846, "MULTI REMOTE ENT : CONSULT Function (BCM - MULTI REMOTE ENT) (Type 6)"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Set “HORN” or “Off” in “ANSWER BACK I-KEY LOCK UNLOCK”.

3.

CHECK HAZARD WARNING LAMP

Check hazard warning lamp.
Refer to 

DLK-897, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK HORN FUNCTION

Check horn function.
Refer to 

SEC-276, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE

DLK-915

< SYMPTOM DIAGNOSIS >

[TYPE 6]

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SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010691482

1.

CHECK “DOOR LOCK–UNLOCK SET” SETTING IN “WORK SUPPORT”

1.

Select “DOOR LOCK” of “BCM” using CONSULT.

2.

Select “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT” mode.

3.

Check “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”
Refer to 

DLK-845, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK) (Type 6)"

.

Is the inspection result normal?

YES

>> GO TO 2

NO

>> Set “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-916

< SYMPTOM DIAGNOSIS >

[TYPE 6]

SQUEAK AND RATTLE TROUBLE DIAGNOSES

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

INFOID:0000000010672552

CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
customer's comments; refer to 

DLK-920, "Diagnostic Worksheet"

. This information is necessary to duplicate

the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain

all the facts and conditions that exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is

concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

• Squeak – (Like tennis shoes on a clean floor)

Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping

• Creak – (Like walking on an old wooden floor)

Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.

• Rattle – (Like shaking a baby rattle)

Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

• Knock – (Like a knock on a door)

Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

• Tick – (Like a clock second hand)

Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

• Thump – (Heavy, muffled knock noise)

Thump characteristics include softer knock/dead sound often brought on by activity.

• Buzz – (Like a bumblebee)

Buzz characteristics include high frequency rattle/firm contact.

• Often the degree of acceptable noise level will vary depending up on the person. A noise that you may judge

as acceptable may be very irritating to the customer.

• Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.

SBT842