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Acura CSX. Manual - part 660

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−

YES

OPEN/CLOSE function of the display does
not work

23-351

NAVIGATION UNIT CONNECTOR A (24P)

RADIO GND (BLK)

NAVIGATION UNIT CONNECTOR C (8P)

GND (BLK)

4. Measure the voltage between navigation unit

connector A (24P) terminal No. 12 and body ground,
and between navigation unit connector C (8P)
terminal No. 4 and body ground.

Replace the navigation unit (see page 23-355).

Repair open in the wire between the

navigation unit and body ground (G504, G505).

NOTE:

• Check the vehicle battery condition first.
• If the display’s Open/Close button does not work, you

must manually open the display to obtain the client’s
navigation DVD, audio CD, and PC card (see page
23-269).

1. Press the OPEN/CLOSE button.

The system is OK at this time.

Replace the navigation unit (see page 23-355).

Wire side of female terminals

Is ther e less than 0.1 V ?

Does the display open and/ or close nor mally?

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−

Navigation display will not close

Navigation display does not open or opens
part way

YES

23-352

Navigation System

NOTE: Check the vehicle battery condition first.

1. Check the CD slot. Look for foreign objects, stuck

CD, broken or sticking slot.

Go to step 2.

Replace the navigation unit (see page 23-355).

2. Check the PC card.

Go to step 3.

Reseat the card or remove it. If it still won’t

close, replace the navigation unit (see page 23-355).

3. Press the OPEN/CLOSE button.

The system is OK at this time.

Replace the navigation unit (see page 23-355).

NOTE: Check the vehicle battery condition first.

1. Press the OPEN/CLOSE button.

Go to step 2.

Replace the navigation unit (see page 23-355).

2. Press the OPEN/CLOSE button.

The system is OK at this time.

Replace the navigation unit (see page 23-355).

Is the CD slot OK ?

Is the PC car d f ully seated?

Does the display open and/ or close nor mally?

Does the unit beep?

Does the display open nor mally?

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−

Navigation system will not accept security
code

YES

23-353

NOTE:

• Check the vehicle battery condition first.
• The system will not operate without the 4-digit

security (anti-theft) code. Follow the this procedure.
(After 10 consecutive tries, you must cycle the key to
continue trying)

• The Navigation System Diagnosis and Core Return

From is available online, under Job aids, and can be
printed out for recording this information. This
information will help the reman facility determine
what caused the failure.

• Check the connectors for poor connections or loose

terminals.

• Before troubleshooting, make sure you have the anti-

theft codes for the navigation system.

• Verify that the correct navigation unit is installed for

this model. Go into the Diagnostic mode, and use
Version (see page 23-316).

• Make sure that the correct navigation DVD color and

version are installed.

• Check any official Honda service website for more

service information about the navigation system.

1. Go into the System diagnosis menu (see page

23-297), select Unit check, and then ECU info. A
brief diagnostic runs for 20 seconds, and the serial
number is displayed.

Go to step 4.

Go to step 2.

2. Remove the navigation unit (see page 23-355).

3. Check the serial number on the label on the

underside of the navigation unit.

Go to step 4.

Replace the navigation unit (see page 23-355).

4. Using the serial number, look up the navigation

security code in the Interactive Network. (click:
Service, Vehicle Information, Anti-Theft code
Inquiry, and then select Navigation from the
Product dropdown box). Enter the serial number.

Go to step 5.

Call the Warranty Department to obtain the

code (the telephone number is in the PDI service
bulletin). Then go to step 5.

5. Check that the obtained code works to bypass the

code screen in the navigation system.

The system is OK at this time Return the

vehicle to the client, and give them the anti-theft
code.

Go to step 6.

6. Try entering four zeros (0000) in place for the code.

Replace the navigation unit, and enter

Security code is 0000 in the problem description
field of the core return form.

Replace the navigation unit, and enter Won’t

take security code (as proof, enclose the sticker that
contains the Serial number and the Code) in the
problem description field of the core return form.

Is the ser ial number displayed?

Is the ser ial number conf ir med on the under side of
the navigation unit?

Is a 4-digit code displayed on the scr een?

Does the code wor k?

Do the f our zer os wor k to bypass the code scr een?

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−

The Honda Globe Screen (not the Acura
Globe Screen) appears every time the vehicle
is started

YES
NO

YES

23-354

Navigation System

CD, DVD, and PC Card Removal/
Installation

NOTE: The navigation DVD and the navigation unit are
correct for the vehicle, but earlier and possibly later
versions of the navigation software may have been
installed. When this happens, the software may not be
recognized by the navigation unit, and could cause the
navigation unit to revert to a Honda model profile.

1. Remove the navigation unit (see page 23-355) and

verify that the part number printed on the
navigation unit label is the correct one for the year/
model vehicle you are working on.

Go to step 2.

Replace the navigation unit with the correct

unit for the year/model vehicle you are working
on.

2. Reinstall the navigation unit.

3. Remove the navigation DVD (see page 23-354).

4. Note the software version marked on the

navigation DVD label and verity if it is the correct
version for the vehicle year/model you are working
on by checking any official Honda service website
for more service information about the navigation
system and navigation software.

Replace the navigation unit (see page 23-355).

Go to step 5.

5. Obtain the correct version DVD (see page 23-269)

and install it.

The problem is resolved, troubleshooting is

complete.

The system still shows a Honda Globe Screen.

Replace the navigation unit (see page 23-355).

If the displays Open and Close buttons do not work, you
must manually open the display to remove the client’s
Navigation DVD, CD, and possibly their PC card. Follow
to the steps.

1. Remove the navigation unit from the vehicle

(see page 23-255).

2. On the bench, carefully pull the display (A) straight

out (about 1/2 inch).

3. Fold down the display (A).

Is the cor r ect navigation unit installed based on
the par t number ?

Is the sof twar e ver sion mar ked on the navigation
DV D label the cor r ect one f or the vehicle year /
model you ar e wor king on?

Does the navigation system boot-up with the Acur a
Globe Scr een?

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