Acura CSX. Manual - part 652

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Error Message Table

Screen Error Message

Solution

23-319

Navigation system is unable to acquire a
proper GPS signal.

Make sure there is nothing on the dashboard blocking the GPS
antenna.
If not, move the vehicle to an open space away from tall buildings,
trees, etc.
Aftermarket metallic window tinting and other aftermarket devices
can affect the GPS reception.

Navigation unit door is open or No DVD
disc installed. Please check system.

Make sure the navigation DVD is the correct color and is not
scratched or damaged. Make sure it is installed with the label side up
and the navigation unit door is snapped fully closed.

No DVD disc, please check system.

Check that the navigation DVD is installed with the label side up.

Display temp is too high. System will shut
down until display cools down.

This message appears briefly when the display temperature is too
high, and then the display turns off until the temperature cools down.
The system turns back on when the display cools down.

Outside temperature is low, system will
take a while to start up.

The temperature is below

30 °C and the navigation unit has

difficulties reading the navigation DVD. The system will start up
when the temperate warms up.

DVD disc reading error (unformatted),
please consult your dealer.

Check the navigation DVD for the correct color and software version.
Also check for deep scratches or other damage. Make sure you are
using an official Acura navigation DVD. The system cannot read
other mapping databases or video DVDs. Check any official Acura
service website for more service information about the navigation
system.

Route has not been completed. Please try
again from a different location.

Routing to or from a place (new area) that is not in the database. Try
planning a different route to or from a different location that is
clearly displayed on the map (map matched).

No alternate route found. Original route
will be guided.

No alternate route method was found. The original route method will
be used.

This destination cannot be found in
database.

The destination was not found in the database. Try another
destination nearby, or select the destination with the jog dial.

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DTC 1001:

DTC 1101:

YES

23-320

Navigation System

DTC Troubleshooting

FROM System Info Error

Media Bus Send Error

NOTE:

• Check the vehicle battery condition first.
• Before you troubleshoot, make sure to follow the

general troubleshooting information (see page
23-266).

1. Turn the ignition switch to LOCK (0), and then back

to ON (II).

2. Check for the hard error code (see page 23-273).

Replace the navigation unit (see page 23-355),

because there is an internal problem with the
Flash-ROM.

Intermittent failure, the system is OK at this

time.

NOTE:

• Check the vehicle battery condition first.
• Before you troubleshoot, make sure to follow the

general troubleshooting information (see page
23-266).

1. Clear hard error code (see page 23-274).

2. Turn the ignition switch to LOCK (0), and then back

to ON (II).

3. Check for the hard error code (see page 23-273).

Replace the navigation unit (see page 23-255).

Intermittent failure, the system is OK at this

time.

Is DT C 1001 indicated?

Is DT C 1101 indicated?

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DTC 1201:

DTC 1202:

YES

23-321

DVD High Temp

DVD Low Temp

NOTE:

• Check the vehicle battery condition first.
• Before you troubleshoot, make sure to follow the

general troubleshooting information (see page
23-266).

• This code sets when the internal temperature of the

navigation unit ECU rises above 70 °C (158 °F). The
unit is designed to shut down to protect the
navigation unit ECU. This could be caused by an
inoperative navigation unit ECU fan or if the
passenger’s compartment temperature exceeds the
maximum. Do the troubleshooting when the unit is
within the allowable temperature range.

1. Check that the temperature is below 70 °C (158 °F)

in the passenger’s compartment.

2. Clear the hard error code (see page 23-274).

3. Turn the ignition switch to LOCK (0), and then back

to ON (II).

4. Check for the hard error code (see page 23-273).

Replace the navigation unit (see page 23-355).

Intermittent failure, the system is OK at this

time. If the unit repeatedly comes back with the
DTC, replace the navigation unit.

NOTE:

• Check the vehicle battery condition first.
• Before you troubleshoot, make sure to follow the

general troubleshooting information (see page
23-266).

• This code sets when the internal temperature of the

navigation unit ECU falls below

20 °C (

4 °F). The

unit is designed to shut down to protect the
navigation unit ECU. This is usually caused by very
cold exterior temperatures. Do the troubleshooting
when the unit is within the allowable temperature
range.

1. Check that the temperature is above

20 °C

(

4 °F) in the passenger’s compartment.

2. Clear the hard error code (see page 23-274).

3. Turn the ignition switch to LOCK (0), and then back

to ON (II).

4. Check for the hard error code (see page 23-273).

Replace the navigation unit (see page 23-355).

Intermittent failure, the system is OK at this

time.

Is DT C 1201 indicated?

Is DT C 1202 indicated?

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DTC 1301:

YES

23-322

Navigation System

GPS Antenna Error

NOTE:

• Check the vehicle battery condition first.
• Before you troubleshoot, make sure to follow the

general troubleshooting information (see page
23-266).

• Make sure the vehicle is parked outside, away from

buildings.

• Aftermarket electronic devices located near the

navigation unit or GPS antenna can potentially
interfere with the operation of the navigation system.

1. Clear the hard error code (see page 23-274).

2. Turn the ignition switch to LOCK (0), and then back

to ON (II).

3. Check for the hard error code (see page 23-273).

Go to step 4.

Intermittent failure, the system is OK at this

time.

4. Turn the ignition switch to LOCK (0).

5. Check for poor connections or loose terminals at

the navigation unit connector H (2P).

6. Clear the hard error code.

7. Turn the ignition switch to LOCK (0), and then back

to ON (II).

8. Check for the hard error code.

Go to step 9.

Intermittent failure, the system is OK at this

time.

9. Turn the ignition switch to LOCK (0).

10. Replace a known-good GPS antenna (see page

23-358).

11. Turn the ignition switch to ON (II).

12. Clear the hard error code.

13. Turn the ignition switch to LOCK (0), and then back

to ON (II).

14. Check for the hard error code.

Replace the original GPS antenna.

Replace the navigation unit (see page 23-355).

Is DT C 1301 indicated?

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