Snowmobile Polaris RMK Shift / RMK / Dragon RMK (2008 year). Manual - part 29

117

TROUBLESHOOTING

Drive Belt Troubleshooting

Belt Wear/Burn Diagnosis

Causes

Solutions

Driving at low RPM

• Drive at higher RPM. Gear the machine down. Check 

belt deflection.

Insufficient warm-up

• Warm the engine at least five minutes. Take the drive 

belt off the machine in extremely cold weather and 
warm it up. Break machine loose from the snow.

Towing at low RPM

• Do not tow in deep snow. Use fast, aggressive throttle 

to engage clutch.

Riding with high RPM 
and slow speed (8000 
RPM/10 MPH)

• Lower the gear ratio.  Reduce RPM.  Avoid riding in 

high ambient temperatures. Check for snow ingestion.

Ice and snow build-up 
between track and tunnel

• Warm the engine at least five minutes. Take the drive 

belt off the machine in extremely cold weather and 
warm it up. Break machine loose from the snow.

Poor engine performance

• Check for carburetor and choke synchronization, fouled 

plugs, debris in the carburetor(s) and water, ice or dirt 
in the fuel tank or fuel line.

Loading machines onto 
trailers

• Skis may gouge into trailers and prevent the drivetrain 

from spinning properly.  Use enough speed to drive the 
machine completely onto the trailer.  Push and pull it to 
finish loading if necessary.

Clutch malfunction

• Inspect clutch components.  See your dealer.

Slow, easy clutch engage-
ment

• Use fast, aggressive throttle to engage clutch.

118

WARRANTY

Service And Warranty Information

Obtaining Service and Warranty Assistance

Read and understand the service data and the Polaris warranty informa-
tion contained in this manual. Contact your Polaris dealer for replace-
ment parts, service or warranty. Your dealer receives frequent updates 
on changes, modifications and tips on snowmobile maintenance, which 
may supersede information contained in this manual. Your dealer is also 
familiar with Polaris policies and procedures and will be happy to assist 
you.

When contacting us about parts, service, or warranty, always provide the 
following information:

1. Serial number

2. Model number

3. Dealer name

4. Date of purchase

5. Details of trouble experienced

6. Length of time and conditions of operation

7. Previous correspondence

Use the page provided near the front of your Owner’s Manual to record 
the identification numbers of your snowmobile and its engine.

Polaris Customer Service

United States: 1-888-704-5290

Canada: 1-204-925-7100

119

WARRANTY

Service And Warranty Information

Polaris Anti-Theft System

The Polaris anti-theft system (PATS) monitoring program is designed to 
aid owners of registered snowmobiles in recovery of stolen machines.

Administration

1. Polaris snowmobile owner reports theft.

A. In addition to notifying the proper law enforcement officials, the 

owner must call Polaris Customer Service.

B. Owners must provide their name, address, telephone number and 

the model and serial number of stolen machines.

2. Polaris warranty will provide all dealerships with a monthly updated 

list of all stolen units to further monitor thefts.

3. Polaris warranty will aid in notifying the proper owner when a unit 

is recovered

120

WARRANTY

Limited Warranty

Polaris Sales Inc., 2100 Highway 55, Medina, MN 55340, provides a ONE YEAR LIM-
ITED WARRANTY on all components of the Polaris snowmobile against defects in 
material or workmanship. This warranty covers the parts and labor charges for repair or 
replacement of defective parts that are covered by this warranty. The warranty begins on 
the date of purchase. This warranty is transferable to another consumer, during the war-
ranty period, through a Polaris dealer.

Registration

At the time of sale, the Warranty Registration Form must be completed by your dealer 
and submitted to Polaris within ten days. Upon receipt of this registration, Polaris will 
record the registration for warranty. No verification of registration will be sent to the 
purchaser as the copy of the Warranty Registration Form will be the warranty entitle-
ment. If you have not signed the original registration and received the customer copy, 
please contact your dealer immediately. NO WARRANTY COVERAGE WILL BE 
ALLOWED UNLESS THE SNOWMOBILE IS REGISTERED WITH POLARIS.
Initial dealer preparation and set-up of your snowmobile is very important in ensuring 
trouble-free operation. Purchasing a snowmobile in the crate or without proper dealer 
set-up will void your warranty coverage.

Warranty Coverage and Exclusions

Limitations of warranties and remedies

This warranty excludes any failures not caused by a defect in material or workmanship. 
The warranty does not cover accidental damage, normal wear and tear, abuse or 
improper handling. The warranty also does not cover any snowmobile that has been 
structurally altered, neglected, improperly maintained, used for racing or used for pur-
poses other than for which it was manufactured. The warranty does not cover any dam-
ages that occur during trailer transit or as a result of unauthorized service or parts. In 
addition, this warranty does not cover physical damage to paint or finish, stress cracks, 
tearing or puncturing of upholstery material, corrosion or defects in parts, components 
or the snowmobile due to fire, explosions or any other cause beyond Polaris’ control.
This warranty does not cover the use of unauthorized lubricants, chemicals, or fuels that 
are not compatible with the snowmobile.
The exclusive remedy for breach of this warranty shall be, at Polaris’ exclusive option, 
repair or replacement of any defective materials, or components or products. THE REM-
EDIES SET FORTH IN THIS WARRANTY ARE THE ONLY REMEDIES AVAIL-
ABLE TO ANY PERSON FOR BREACH OF THIS WARRANTY. POLARIS SHALL 
HAVE NO LIABILITY TO ANY PERSON FOR INCIDENTAL, CONSEQUENTIAL 
OR SPECIAL DAMAGES OF ANY DESCRIPTION, WHETHER ARISING OUT OF 
EXPRESS OR IMPLIED WARRANTY OR ANY OTHER CONTRACT, NEGLI-
GENCE, OR OTHER TORT OR OTHERWISE. Some states do not permit the exclu-
sion or limitation of incidental or consequential damages or implied warranties, so the 
above limitations or exclusions may not apply to you if inconsistent with controlling 
state law.