Renault Zoe (2018 year). Instruction - part 3


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Renault Zoe (2018 year). Instruction - part 3




Front seat belt reminder 

warning light on display 6

It lights up when the engine is started 

and, if the driver’s seat belt is not fas-

tened, the light flashes and a beep 

sounds for about two minutes when 

the vehicle reaches a speed of approxi-

mately 12 mph (20 km/h).
NB: an object placed on the passenger 

seat cushion may activate the warning 

light in some cases.




Unwind the belt slowly and smoothly 

and ensure that buckle 3 locks into 

catch 5 (check that it is locked by pull-

ing on buckle 3). If the belt jams, allow 

it to return slightly before attempting to 

unwind it again.
If your seat belt is completely jammed, 

pull slowly, but firmly, so that just over 

3 cm unwinds. Allow it to return slightly 

before attempting to unwind it again.
If there is still a problem, contact an ap-

proved dealer.






Adjusting the height of the 

front seat belts

Press the button 7 to adjust the seat 

belt height, so that the shoulder strap 1 

is worn as shown previously. Press the 

button  7 and raise or lower the seat 

belt. Make sure that the seat belt is 

locked in position correctly after you 

have adjusted it.


Press button 4 and the seat belt will be 

rewound by the inertia reel. Guide the 

belt into position.






Fasten sliding buckle 11 into the corre-

sponding red catch 13.

Check that the rear seat 

belts are positioned and 

operating correctly each 

time the rear bench seat is 


Rear centre seat belt

Unwind belt 9 slowly from its housing, 

then fasten buckle 10 into the corre-

sponding black catch 12.

Rear side seat belts 8

The belts are locked, unlocked and 

adjusted in the same way as the front 










–  No modification may be made to the component parts of the originally fitted restraint system: seat belts, seats and 

their mountings. For special operations (e.g. fitting child seats), contact an authorised dealer.

– Do not use devices which allow any slack in the belts (e.g. clothes pegs, clips, etc.): a seat belt which is worn too 

loosely may cause injury in the event of an accident.

–  Never wear the shoulder strap under your arm or behind your back.
–  Never use the same belt for more than one person and never hold a baby or child on your lap with your seat belt around 


–  The belt should never be twisted.
–  Following an accident, have the seat belts checked and replaced if necessary. Always replace your seat belts as soon as 

they show any signs of wear.

–  When the rear bench seat is being put back, make sure that the seat belts and buckles are correctly positioned so that they 

can be used properly.

–  Make sure that the buckle is inserted into the appropriate catch.
–  Ensure that no objects are placed in the area around the seat belt catch as they could prevent it from being properly se-


–  Make sure the seat belt catch is properly positioned (it should not be hidden away, crushed or flattened by people or ob-


The following information applies to the vehicle’s front and rear seat belts.






These are made up of:

–  seat belt inertia reel pretension-


–  chest-level load limiters;
– airbags
– airbags
  – Driver and passenger 


These systems are designed to act in-

dependently or together when the vehi-

cle is subjected to a frontal impact.
Depending on the severity of the 

impact, the system can trigger:
–  seat belt locking;
–  the seat belt inertia reel pretensioner 

(which engages to correct seat belt 


–  the front airbag.


The pretensioners hold the seat belt 

against the body, holding the occupant 

more securely against the seat, thus in-

creasing the seat belt’s efficiency.
With the ignition on, following a signif-

icant frontal impact and depending on 

the severity of the impact, the system 

may trigger the seat belt inertia reel 

pretensioner 1, which instantly retracts 

the seat belt.

–  Have the entire restraint 

system checked following 

an accident.

– No operation whatso-

ever is permitted on any part 

of the system (pretensioners, 

airbags, computers, wiring) and 

the system components must not 

be reused on any other vehicle, 

even if identical.

–  Only qualified personnel from our 

Network may work on the airbags; 

otherwise the system may trigger 

accidentally and cause injury.

–  The electric trigger system may 

only be tested by a specially 

trained technician using special 


–  When the vehicle is scrapped, 

contact an approved dealer for 

disposal of the pretensioner and 

airbags gas generators.





Load limiter

Above a certain severity of impact, this 

mechanism is used to limit the force of 

the belt against the body so that it is at 

an acceptable level.


Located on each of the front seats, it 

deploys in order to prevent the occu-

pant from sliding under the seat belt.

Driver and passenger front 


Fitted to the driver and passenger side.
The presence of this equipment is indi-

cated by the word “Airbag" on the steer-

ing wheel, dashboard (in area airbag A

and, depending on the vehicle, a label 

on the lower section of the windscreen.
Each airbag system consists of:
–  an airbag and gas generator fitted on 

the steering wheel for the driver and 

in the dashboard for the passenger;

–  an electronic unit for system monitor-

ing which controls the gas generator 

electrical trigger system;

– remote sensors;

–  a single warning light 


 on the 

instrument panel.


The airbag system uses py-

rotechnic principles. This 

explains why, when the 

airbag inflates, it will gener-

ate heat, produce smoke (this does 

not mean that a fire is about to start) 

and make a banging noise. In a situ-

ation where an airbag is required, it 

will inflate immediately and this may 

cause some minor, superficial graz-

ing to the skin or other problems.




This system is only operational when 

the ignition is switched on.
In a severe frontal impact, the airbags 

inflate rapidly, cushioning the impact 

of the driver's head and chest against 

the steering wheel and of the front pas-

senger against the dashboard. The air-

bags then deflate immediately so that 

the passengers are not in any way hin-

dered from leaving the vehicle.

Operating faults

This warning light 2 


 will light up 

on the instrument panel when the igni-

tion is switched on and then go out after 

a few seconds.
If it does not light up when the ignition 

is switched on, or comes on when the 

engine is running, there is a fault in the 

Contact your approved Dealer as soon 

as possible. Your protection will be re-

duced until this fault is rectified.





Warnings concerning the driver’s airbag

– Do not modify the steering wheel or the steering wheel boss.
– Do not cover the steering wheel boss under any circumstances.

–  Do not attach any objects (badge, logo, clock, telephone holder, etc.) to the steering wheel boss.
–  The steering wheel must not be removed (except by qualified personnel from our Network).
–  When driving, do not sit too close to the steering wheel. Sit with your arms slightly bent (see the information on “Adjusting 

your driving position” in Section 1). This will allow sufficient space for the air bag to deploy correctly and be fully effective.

Warnings concerning the passenger airbag

–  Do not attach or glue any objects (badge, logo, clock, telephone holder, etc.) to the dashboard on or near the airbag.
–  Do not place anything between the dashboard and the passenger (pet, umbrella, walking stick, parcels, etc.).
–  The passenger must not put his or her feet on the dashboard or seat as there is a risk that serious injuries may occur. In 

general, parts of the body should be kept away from the dashboard (knees, hands, head, etc.).

–  The devices in addition to the front passenger seat belt should be reactivated as soon as a child seat is removed, to ensure 

the protection of the passenger in the event of an impact.



(refer to the information on “Child safety: deactivating/activating the front passenger airbag" in Section 1)

Warnings concerning the anti-submarining airbag

Do not let a child under the age of 12 sit in this seat. When triggered, the anti-submarining airbag may project objects left on 

the seat base with a great deal of force.

Risk of serious injury.

All of the warnings below are given so that the airbag is not obstructed in any way when it is inflated and also to prevent 

the risk of serious injuries caused by items which may be dislodged when it inflates.



Force limiter

Above a certain severity of impact, this 

mechanism is used to limit the force of 

the belt against the body so that it is at 

an acceptable level.

–  Have the entire restraint 

system checked following 

an accident.

– No operation whatsoever 

is permitted on any part of the 

system (air bags, electronic con-

trol units, wiring) and the system 

components must not be reused 

on any other vehicle, even if iden-


– Only qualified personnel from 

our Network may work on the air 

bags; otherwise the system may 

trigger accidentally and cause 




Warnings concerning the side air bag
– Fitting seat covers: seats equipped with an air bag require covers 

specifically designed for your vehicle. Contact an approved Dealer to find 

out if these covers are available. The use of any covers other than those 

designed for your vehicle (and including those designed for another vehicle) 

may affect the operation of the air bags and reduce your protection.

–  Do not place any accessories, objects or even pets between the seatback, the 

door and the internal fittings. Do not cover the seatback with any items such as 

clothes or accessories. This may prevent the air bag from operating correctly 

or cause injury when the air bag is deployed.

–  No work or modification whatsoever may be carried out on the seat or internal 

fittings, except by qualified personnel from an approved dealer.

–  The area between the rear bench seatback and the trim is the area of air bag 

operation: no objects must be placed here.

Side air bags

These air bags are fitted to the front 

seats and are activated at the sides of 

the seats (door side) to protect the oc-

cupants in the event of a severe side 


Depending on the vehicle, a mark-

ing on the windscreen informs you 

of the presence of additional means 

of restraint (airbags, pretensioners, 

etc.) in the passenger compartment.



The air bag is designed to complement the action of the seat belt. Both the air bags and seat belts are integral parts of 

the same protection system. It is therefore essential to wear seat belts at all times. If seat belts are not worn, the oc-

cupants are exposed to the risk of serious injury in the event of an accident. It may also increase the risk of minor su-

perficial injuries occurring when the air bag is deployed, although such minor injuries are always possible with air bags.

If the vehicle should overturn or suffer a rear impact, however severe, the pretensioners and air bags are not always triggered. 

Shocks to the underbody of the vehicle, e.g. from pavements, potholes or stones, can all trigger these systems.
–  No work or modification whatsoever may be carried out on any part of the air bag system (air bags, pretensioners, compu-

ter, wiring harness, etc.), except by qualified personnel from an approved dealer.

–  To ensure that the system is in good working order and to avoid accidental triggering of the system which may cause injury, 

only qualified Network personnel may work on the air bag system.

–  As a safety precaution, have the air bag system checked if your vehicle has been involved in an accident, or is stolen or 

broken into.

–  When selling or lending the vehicle, inform the user of these points and hand over this driver’s handbook with the vehicle.
–  When scrapping your vehicle, contact your approved dealer for disposal of the gas generator(s).

All of the warnings below are given so that the air bag is not obstructed in any way when it is inflated and also to prevent 

the risk of serious injuries caused by items which may be dislodged when the air bag inflates.


CHILD SAFETY: General information 


Carrying children

Children, and adults, must be correctly 

seated and strapped in for all journeys. 

The children being carried in your vehi-

cle are your responsibility.
A child is not a miniature adult. Children 

are at risk of specific injuries as their 

muscles and bones have not yet fin-

ished growing. The seat belt alone 

would not provide suitable protection. 

Use an approved child seat and ensure 

you use it correctly.

A collision at 30 


(50 km/h) is the same as fall-

ing a distance of 10 metres. 

Transporting a child without 

a restraint is the equivalent of allow-

ing him or her to play on a fourth-

floor balcony without railings.

Never travel with a child held in your 

arms. In the event of an accident, 

you will not be able to keep hold of 

the child, even if you yourself are 

wearing a seat belt.

If your vehicle has been involved in 

a road accident, replace the child 

seat and have the seat belts and 

ISOFIX anchorage points checked.

To prevent the doors being 

opened, use the “Child 

safety” device (refer to the 

information on “Opening 

and closing the doors” in Section 1).

Driver’s responsibility 

when parking or stopping 

the vehicle
Never leave an animal, 

child or adult who is not self-suffi-

cient alone on your vehicle, even for 

a short time.
They may pose a risk to themselves 

or to others by starting the engine, 

activating equipment such as the 

electric windows or by locking the 

Also, in hot and/or sunny weather, 

please remember that the tempera-

ture inside the passenger compart-

ment increases very quickly.



CHILD SAFETY: General information 


Using a child seat

The level of protection offered by the 

child seat depends on its ability to re-

strain your child and on its installation. 

Incorrect installation compromises the 

protection it offers the child in the event 

of harsh braking or an impact.
Before purchasing a child seat, check 

that it complies with the regulations for 

the country you are in and that it can 

be fitted in your vehicle. Consult an ap-

proved dealer to find out which seats 

are recommended for your vehicle.
Before fitting a child seat, read the 

manual and respect its instructions. If 

you experience any difficulties during 

installation, contact the manufacturer 

of the equipment. Keep the instructions 

with the seat.

Set a good example by always fas-

tening your seat belt and teaching 

your child:

–  to strap themselves in correctly;

–  to always get in and out of the car 

at the kerb, away from busy traf-


Do not use a second-hand child 

seat or one without an instruction 

Check that there are no objects in 

the vicinity of the child seat which 

could impede its operation.

Never leave a child unat-

tended in the vehicle.
Check that your child is 

always strapped in and that 

the belt or safety harness used is 

correctly set and adjusted. Avoid 

wearing bulky clothing which could 

cause the belts to slacken.
Never let your child put their head or 

arms out of the window.
Check that the child is in the correct 

position for the entire journey, espe-

cially if asleep.


CHILD SAFETY: choosing a child seat

Rear-facing child seats

A baby’s head is, proportionally, heavier 

than that of an adult and its neck is very 

fragile. Transport the child in this po-

sition for as long as possible (until the 

age of 2 at the very least). It supports 

both the head and the neck.

Choose a bucket type seat for best side 

protection and change it as soon as the 

child’s head is higher than the shell.

Forward-facing child seats

The child’s head and abdomen need to 

be protected as a priority. A forward-fac-

ing child seat which is firmly attached to 

the vehicle will reduce the risk of impact 

to the head. Ensure your child travels in 

a forward-facing seat with a harness for 

as long as their size permits.

Choose a bucket type seat for optimum 

side protection.

Booster cushions

From 15 kg or 4 years, the child can 

travel using a booster seat, which will 

enable the seat belt to be adapted 

to suit his/her size and shape. The 

booster seat cushion must be fitted with 

guides to position the seat belt on the 

child’s thighs rather than the stomach. 

It is recommended that you use a seat-

back fitted with a belt strap guide which 

can be adjusted in terms of height to 

position the seat belt in the centre of the 

shoulder. It must never rest on the neck 

or on the arm.

Choose a bucket type seat for optimum 

side protection.


CHILD SAFETY: choosing a child, baby seat mounting 


There are two ways of attaching child 

seats: via the seat belt or using the 

ISOFIX system.

Attachment via the seat belt
The seat belt must be adjusted to 

ensure that it is effective in the event of 

harsh braking or an impact.
Ensure that the strap paths indicated 

by the child seat manufacturer are re-

Always check that the seat belt is cor-

rectly fastened by pulling it up, then 

pulling it out fully whilst pressing on the 

child seat.
Check that the seat is correctly held by 

moving it from side to side and back 

to front: the seat should remain firmly 

Check that the child seat has not been 

installed at an angle and that it is not 

resting against a window.

Attachment using the ISOFIX 

Authorised ISOFIX child seats are ap-

proved in accordance with regulation 

ECE-R44 in one of the three following 


–  ISOFIX universal 3-point forward-

facing seat

–  ISOFIX semi-universal 2-point seat

– specific
For the latter two, check that your child 

seat can be installed by consulting the 

list of compatible vehicles.
Attach the child seat with the ISOFIX 

locks, if these are provided. The ISOFIX 

system allows quick, easy, safe fitting.

The ISOFIX system consists of 2 rings 

and, in some cases, a third ring.

Before using an ISOFIX 

child seat that you pur-

chased for another vehicle, 

check that its installation is 

authorised. Consult the list of ve-

hicles which can be fitted with the 

seat from the equipment manufac-


No modifications may be 

made to the component 

parts of the restraint system 

(ISOFIX seat belts, seats 

and their mountings) originally fitted.

The seat belt must never 

be twisted or the tension 

relieved. Never pass the 

shoulder strap under the 

arm or behind the back.

Check that the seat belt has not 

been damaged by sharp edges.

If the seat belt does not operate nor-

mally, it will not protect the child. 

Consult an approved dealer. Do not 

use this seat until the seat belt has 

been repaired.

Do not use the child seat 

if it may unfasten the seat 

belt restraining it: the base 

of the seat must not rest on 

the buckle and/or catch of the seat 



CHILD SAFETY: choosing a child, baby seat mounting 


The ISOFIX anchorage points have been exclusively designed for child seats with the ISOFIX system. Never fit a dif-

ferent type of child seat, seat belt or other objects to these anchorage points.
Check that nothing is obstructing the anchorage points.

If your vehicle has been involved in a road accident, have the ISOFIX anchorage points checked and replace your child seat.

The two rings 1 are located between 

the seatback and the seat base of the 

seat and are identified by a marking.


The third ring is used to attach the 

upper strap on some child seats: you 

must attach hook 2 on ring 3 for a rear 

seat and ring 4 for a front seat, then 

tighten the strap.





Some seats are not suitable for fitting 

child seats. The diagram on the follow-

ing page shows you how to attach a 

child seat.
The types of child seats indicated may 

not be available. Before using a differ-

ent child seat, check with the manufac-

turer that it can be fitted.

CHILD SAFETY: fitting a child seat 


In the front seat
The laws concerning children travel-

ling in the front passenger seat differ in 

every country. Consult the legislation in 

force and follow the indications on the 

diagram on the following page.
Before fitting a child seat in this seat (if 


–  lower the seat belt as far as possible;

–  move the seat as far back as possi-


–  gently tilt the seatback away from 

vertical (approximately 25°);

–  on equipped vehicles, raise the seat 

base as far as possible.

After installing the child seat, when this 

is possible, you can move the vehi-

cle seat forward if necessary (so as to 

leave enough space in the rear seats 

for passengers or other child seats). 

For a rear-facing child seat, do not let 

it touch the dashboard or move it to the 

furthest forward position.
Do not change these settings after the 

child seat is installed.



installing a child seat on this 

seat, check that the airbag 

has been deactivated (refer to “Child 

safety: front passenger airbag deac-

tivation/activation” in Section 1).

Fit the child seat in a rear 

seat wherever possible.
Check that when installing 

the child seat in the vehicle 

it is not at risk of coming loose from 

its base.
If you have to remove the headrest, 

check that it is correctly stored so 

that it does not come loose under 

harsh braking or impact.
Always attach the child seat to the 

vehicle even if it is not in use so that 

it does not come loose under harsh 

braking or impact.








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