Nissan Murano Z51 (2013 year). Manual - part 82

ST-20

< DTC/CIRCUIT DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

HEATED STEERING WHEEL SWITCH INDICATOR LAMP

2.

Check continuity between fuse block (J/B) harness connector terminal and ground.

Is the inspection result normal?

YES

>> GO TO 8.

NO

>> Repair or replace damaged parts.

8.

CHECK POWER SUPPLY (IGNITION)

Check the following.
• Ignition switch
• Harness for short or open between ignition switch and fuse block (J/B). Refer to 

PG-21, "Wiring Diagram -

IGNITION POWER SUPPLY -"

.

• 10A fuse [No.3, located in the fuse block (J/B)]. Refer to 

PG-112, "Fuse, Connector and Terminal Arrange-

ment"

.

• Fuse block (J/B)

Is the inspection result normal?

YES

>> Replace heated steering wheel switch. Refer to 

ST-64, "Removal and Installation"

.

NO

>> Repair or replace damaged parts.

Component Inspection (Heated Steering Wheel Relay)

INFOID:0000000008459281

1.

CHECK HEATED STEERING WHEEL RELAY CONTINUITY

Check continuity between heated steering wheel relay terminals.

CAUTION:

Connect the fuse between the terminals when applying the voltage.

Is the inspection result normal?

YES

>> INSPECTION END

NO

>> Replace heated steering wheel relay. Refer to 

ST-8, "Component Parts Location (Heated Steering

Wheel)"

.

 Fuse block (J/B)

Heated steering wheel switch

Continuity

Connector

Terminal

Connector

Terminal

M1

2A

M28

1

Existed

 Fuse block (J/B)

Ground

Continuity

Connector

Terminal

M1

2A

Not existed

Heated steering wheel relay

Condition

Continuity

Terminal

3 

−

 5

6 

−

 7

Apply 12 V direct current be-
tween terminals 1 and 2. 

Existed

Other conditions.

Not existed

Revision: 2012 September

2013 MURANO

HEATED STEERING WHEEL SYSTEM DOES NOT ACTIVATE

ST-21

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

C

D

E

F

H

I

J

K

L

M

A

B

ST

N

O

P

SYMPTOM DIAGNOSIS

HEATED STEERING WHEEL SYSTEM DOES NOT ACTIVATE

Description 

INFOID:0000000008459282

• The heated steering wheel does not warm up.
• The heated steering wheel system cannot be turned OFF.

Diagnosis Procedure

INFOID:0000000008459283

1.

CHECK POWER SOURCE AND GROUND CIRCUIT

1.

Turn ignition switch OFF.

2.

Remove the heated steering wheel. Refer to 

ST-34, "Removal and Installation"

.

3.

Turn ignition switch ON.

CAUTION:

Never start the engine.

4.

Turn heated steering wheel switch ON.

5.

Check voltage between heated steering wheel harness connector terminals.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> GO TO 3.

2.

CHECK HEATED STEERING WHEEL

Check heated steering wheel. Refer to 

ST-16, "Component Inspection (Heated Steering Wheel)"

.

Is the inspection result normal?

YES

>> INSPECTION END

NO

>> Replace heated steering wheel. Refer to 

ST-34, "Removal and Installation"

.

3.

CHECK GROUND CIRCUIT

Check continuity between heated steering wheel harness connector terminal and ground.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace damaged parts.

4.

CHECK HARNESS BETWEEN HEATED STEERING WHEEL RELAY AND HEATED STEERING WHEEL

1.

Turn ignition switch OFF.

2.

Disconnect heated steering wheel relay connector. Refer to 

ST-16, "Component Inspection (Heated

Steering Wheel)"

.

3.

Disconnect heated steering wheel switch connector. Refer to 

ST-64, "Removal and Installation"

4.

Check continuity between heated steering wheel relay harness connector terminal and heated steering
wheel harness connector terminal.

Heated steering wheel

Condition

Voltage (Approx.)

Connector

Terminal

M309

1 

−

 2

Within 30 minutes after 
turning ON the heated 
steering switch.

Battery voltage

Other conditions.

0 V

Heated steering wheel

Ground

Continuity

Connector

Terminal

M309

2

Existed

Revision: 2012 September

2013 MURANO

ST-22

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

HEATED STEERING WHEEL SYSTEM DOES NOT ACTIVATE

5.

Check continuity between heated steering wheel relay harness connector terminal and ground.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace damaged parts.

5.

CHECK HEATED STEERING WHEEL RELAY

Check heated steering wheel relay. Refer to 

ST-17, "Component Inspection (Heated Steering Wheel Relay)"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Replace heated steering wheel relay. Refer to 

ST-17, "Component Inspection (Heated Steering

Wheel Relay)"

.

6.

CHECK POWER SUPPLY (BATTERY)

Check the following.
• Battery
• Harness for short or open between battery and 15 A fuse (No.26).
• 15 A fuse (No.26).
• Harness for short or open between 15 A fuse (No.26) and heated steering wheel relay.
Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Repair or replace damaged parts.

7.

CHECK GROUND CIRCUIT

Check continuity between heated steering wheel switch harness connector terminal and ground.

Is the inspection result normal?

YES

>> GO TO 8.

NO

>> Repair or replace damaged parts.

8.

CHECK HARNESS BETWEEN HEATED STEERING WHEEL RELAY AND HEATED STEERING WHEEL

SWITCH

1.

Check continuity between heated steering wheel relay harness connector terminal and heated steering
wheel switch harness connector terminal.

2.

Check continuity between heated steering wheel relay harness connector terminal and ground.

Heated steering wheel relay

Heated steering wheel

Continuity

Connector

Terminal

Connector

Terminal

M27

5

M309

1

Existed

7

Heated steering wheel relay

Ground

Continuity

Connector

Terminal

M27

5

Not existed

7

Heated steering wheel switch

Ground

Continuity

Connector

Terminal

M28

6

Existed

Heated steering wheel relay

Heated steering wheel switch

Continuity

Connector

Terminal

Connector

Terminal

M27

2

M28

2

Existed

Revision: 2012 September

2013 MURANO

HEATED STEERING WHEEL SYSTEM DOES NOT ACTIVATE

ST-23

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

C

D

E

F

H

I

J

K

L

M

A

B

ST

N

O

P

Is the inspection result normal?

YES

>> GO TO 9.

NO

>> Repair or replace damaged parts.

9.

CHECK HARNESS BETWEEN FUSE BLOCK (J/B) AND HEATED STEERING WHEEL SWITCH

1.

Check continuity between fuse block (J/B) connector terminal and heated steering wheel switch harness
connector terminal.

2.

Check continuity between fuse block (J/B) harness connector terminal and ground.

Is the inspection result normal?

YES

>> GO TO 10.

NO

>> Repair or replace damaged parts.

10.

CHECK POWER SUPPLY (IGNITION)

Check the following.
• Ignition switch
• Harness for short or open between ignition switch and fuse block (J/B). Refer to 

PG-21, "Wiring Diagram -

IGNITION POWER SUPPLY -"

.

• 10A fuse [No.3, located in the fuse block (J/B)]. Refer to 

PG-112, "Fuse, Connector and Terminal Arrange-

ment"

.

• Fuse block (J/B)
Is the inspection result normal?

YES

>> Replace heated steering wheel switch. Refer to 

ST-64, "Removal and Installation"

.

NO

>> Repair or replace damaged parts.

Heated steering wheel relay

Ground

Continuity

Connector

Terminal

M27

2

Not existed

 Fuse block (J/B)

Heated steering wheel switch

Continuity

Connector

Terminal

Connector

Terminal

M1

2A

M28

1

Existed

 Fuse block (J/B)

Ground

Continuity

Connector

Terminal

M1

2A

Not existed

Revision: 2012 September

2013 MURANO

ST-24

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

HEATED STEERING WHEEL SWITCH INDICATOR LAMP DOES NOT TURN ON

HEATED STEERING WHEEL SWITCH INDICATOR LAMP DOES NOT
TURN ON

Description 

INFOID:0000000008459284

• Heated steering wheel switch indicator lamp does not turn on the lamp.
• Heated steering wheel switch indicator lamp does not turn off the lamp.

Diagnosis Procedure

INFOID:0000000008459285

1.

CHECK POWER SOURCE AND GROUND CIRCUIT

1.

Turn ignition switch ON.

CAUTION:

Never start the engine.

2.

Turn heated steering wheel switch ON.

3.

Check voltage between heated steering wheel switch harness connector terminals.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> GO TO 2.

2.

CHECK POWER SUPPLY (BATTERY)

Check the following.
• Battery
• Harness for short or open between battery and 15 A fuse (No.26).
• 15 A fuse (No.26).
• Harness for short or open between 15 A fuse (No.26) and heated steering wheel relay.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace damaged parts.

3.

CHECK GROUND CIRCUIT

Check continuity between heated steering wheel switch harness connector terminal and ground.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace damaged parts.

4.

CHECK HARNESS BETWEEN HEATED STEERING WHEEL RELAY AND HEATED STEERING WHEEL

SWITCH

1.

Turn ignition switch OFF.

2.

Disconnect heated steering wheel relay connector. Refer to 

ST-17, "Component Inspection (Heated

Steering Wheel Relay)"

.

3.

Disconnect heated steering wheel switch connector. Refer to 

ST-64, "Removal and Installation"

.

4.

Check continuity between heated steering wheel relay harness connector terminal and heated steering
wheel switch harness connector terminal.

Heated steering wheel

Condition

Voltage (Approx.)

Connector

Terminal

M28

5 

−

 6

Within 30 minutes after 
turning ON the heated 
steering switch.

Battery voltage

Other conditions.

0 V

Heated steering wheel switch

Ground

Continuity

Connector

Terminal

M28

6

Existed

Revision: 2012 September

2013 MURANO

HEATED STEERING WHEEL SWITCH INDICATOR LAMP DOES NOT TURN ON

ST-25

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

C

D

E

F

H

I

J

K

L

M

A

B

ST

N

O

P

5.

Check continuity between heated steering wheel relay harness connector terminal and ground.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace damaged parts.

5.

CHECK HEATED STEERING WHEEL RELAY

Check heated steering wheel relay. Refer to 

ST-17, "Component Inspection (Heated Steering Wheel Relay)"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Replace heated steering wheel relay. Refer to 

ST-17, "Component Inspection (Heated Steering

Wheel Relay)"

.

6.

CHECK HARNESS BETWEEN HEATED STEERING WHEEL RELAY AND HEATED STEERING WHEEL

SWITCH

1.

Check continuity between heated steering wheel relay harness connector terminal and heated steering
wheel switch harness connector terminal.

2.

Check continuity between heated steering wheel relay harness connector terminal and ground.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Repair or replace damaged parts.

7.

CHECK HARNESS BETWEEN FUSE BLOCK (J/B) AND HEATED STEERING WHEEL SWITCH

1.

Check continuity between fuse block (J/B) connector terminal and heated steering wheel switch harness
connector terminal.

2.

Check continuity between fuse block (J/B) harness connector terminal and ground.

Is the inspection result normal?

Heated steering wheel relay

Heated steering wheel switch

Continuity

Connector

Terminal

Connector

Terminal

M27

5

M28

5

Existed

7

Heated steering wheel relay

Ground

Continuity

Connector

Terminal

M27

5

Not existed

7

Heated steering wheel relay

Heated steering wheel switch

Continuity

Connector

Terminal

Connector

Terminal

M27

2

M28

2

Existed

Heated steering wheel relay

Ground

Continuity

Connector

Terminal

M27

2

Not existed

 Fuse block (J/B)

Heated steering wheel switch

Continuity

Connector

Terminal

Connector

Terminal

M1

2A

M28

1

Existed

 Fuse block (J/B)

Ground

Continuity

Connector

Terminal

M1

2A

Not existed

Revision: 2012 September

2013 MURANO

ST-26

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

HEATED STEERING WHEEL SWITCH INDICATOR LAMP DOES NOT TURN ON

YES

>> GO TO 8.

NO

>> Repair or replace damaged parts.

8.

CHECK POWER SUPPLY (IGNITION)

Check the following.
• Ignition switch
• Harness for short or open between ignition switch and fuse block (J/B). Refer to 

PG-21, "Wiring Diagram -

IGNITION POWER SUPPLY -"

.

• 10A fuse [No.3, located in the fuse block (J/B)]. Refer to 

PG-112, "Fuse, Connector and Terminal Arrange-

ment"

.

• Fuse block (J/B)

Is the inspection result normal?

YES

>> Replace heated steering wheel switch. Refer to 

ST-64, "Removal and Installation"

.

NO

>> Repair or replace damaged parts.

Revision: 2012 September

2013 MURANO

NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING

ST-27

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

C

D

E

F

H

I

J

K

L

M

A

B

ST

N

O

P

NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING

NVH Troubleshooting Chart

INFOID:0000000008459286

2WD MODELS (WITHOUT ELECTRIC MOTOR) 

Use the chart below to find the cause of the symptom. If necessary, repair or replace these parts.

×

: Applicable

2WD MODELS (WITH ELECTRIC MOTOR) 

Reference

ST

-31,

 "

In

sp

ectio

n

"

ST

-31,

 "

In

sp

ectio

n

"

ST

-54,

 "

In

sp

ectio

n

"

ST

-54,

 "

In

sp

ectio

n

"

ST

-54,

 "

In

sp

ectio

n

"

ST

-31,

 "

In

sp

ectio

n

"

ST

-33,

 "

In

sp

ectio

n

"

ST

-33,

 "

In

sp

ectio

n

"

EM-16, "

Checking

"

ST

-33,

 "

In

sp

ectio

n

"

—

ST

-44,

 "

Ex

pl

od

ed V

iew

"

ST

-36,

 "

WI

THOUT

 EL

ECTRIC M

O

T

O

R : 

Inspe

c

ti

o

n

"

 

ST

-35,

 "

WIT

H

O

U

T ELECT

R

IC

 MO

T

O

R :

 Ex

pl

od

ed

 V

iew

"

ST

-44,

 "

Ex

pl

od

ed V

iew

"

NVH in F

AX, RAX

, FSU, RSU section.

NVH in WT

 se

ct

io

n.

NVH in WT

 se

ct

io

n.

NVH in F

AX section.

NVH in BR section.

Possible cause and SUSPECTED PARTS

F

lui

d l

ev

el

Air i

n

 hy

dra

u

lic s

y

s

te

m

Oute

r/in

ne

r s

o

c

k

e

t b

a

ll jo

in

t s

w

ing

in

g

 t

o

rq

ue

Oute

r/in

ne

r socke

t b

a

ll jo

in

t ro

ta

ti

ng

 to

rqu

e

Oute

r/in

ne

r s

o

c

k

e

t b

a

ll jo

in

t e

n

d

 pl

ay

S

tee

rin

g f

lui

d l

ea

ka

ge

S

te

e

ri

ng

 whe

e

l pl

ay

S

te

e

ri

ng

 ge

ar 

rac

k

 s

lid

in

g 

forc

e

Driv

e b

e

lt

 lo

os

en

es

s

Im

pro

per st

eeri

n

g

 whe

e

l

Im

p

rop

e

r 

ins

tal

la

tio

n o

r lo

os

en

es

s of

 t

ilt

 l

o

ck

 l

ev

er

M

ou

nt

ing

 l

o

os

en

es

s

S

te

e

ri

ng

 co

lu

mn

 de

fo

rma

tio

n 

or d

a

m

a

g

e

Imp

rop

e

r 

ins

tal

la

ti

o

n o

r lo

os

en

es

s of

 st

e

eri

ng

 co

lu

mn

S

tee

rin

g l

inka

ge

 lo

os

en

es

s

AXLE

 and 

SUSPENSION

TIRE

ROA

D

 WHEEL

DRIVE SHA

F

T

BRAKE

Symptom

Steering

Noise

×

×

×

×

×

×

×

×

×

×

×

×

×

×

×

×

Shake

×

×

×

×

×

×

×

×

Vibration

×

×

×

×

×

×

×

×

Shimmy

×

×

×

×

×

×

×

Judder

×

×

×

×

×

×

×

Revision: 2012 September

2013 MURANO

ST-28

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING

Use the chart below to find the cause of the symptom. If necessary, repair or replace these parts.

×

: Applicable

AWD MODELS (WITHOUT ELECTRIC MOTOR)

Reference

ST

-3

1,

 "

Inspe

c

ti

on

"

ST

-3

1,

 "

Inspe

c

ti

on

"

ST

-5

4,

 "

Inspe

c

ti

on

"

ST

-5

4,

 "

Inspe

c

ti

on

"

ST

-5

4,

 "

Inspe

c

ti

on

"

ST

-3

1,

 "

Inspe

c

ti

on

"

ST

-3

3,

 "

Inspe

c

ti

on

"

ST

-3

3,

 "

Inspe

c

ti

on

"

EM

-1

6

, "

Checking

"

ST

-3

3,

 "

Inspe

c

ti

on

"

—

ST

-4

4,

 "

Ex

pl

od

ed

 V

iew

"

ST

-3

9,

 "

WITH 

E

L

ECTRIC MOT

O

R : 

In

sp

ecti

on

"

ST

-3

8,

 "

WITH E

L

ECTRIC 

MOT

O

R 

: Ex

pl

od

ed

 V

iew

"

 

ST

-4

4,

 "

Ex

pl

od

ed

 V

iew

"

NVH in F

AX, 

RAX, FSU, 

RSU section.

NVH in WT 

section.

NVH in WT 

section.

NVH in F

AX section.

NVH in BR 

section.

Possible cause and SUSPECTED PARTS

Fl

ui

d l

e

v

e

l

Ai

r in

 hy

d

raul

ic

 s

y

s

tem

Ou

ter/i

n

n

e

r 

s

o

ck

et ba

ll joi

n

t swin

gi

ng

 to

rqu

e

Ou

ter/i

n

n

e

r 

so

cket ba

ll joi

n

t rot

a

tin

g

 torq

ue

Ou

ter/i

n

n

e

r 

s

o

ck

et ba

ll joi

n

t en

d 

p

la

y

S

tee

rin

g

 f

lui

d l

e

a

k

a

g

e

S

te

e

ri

ng

 whe

e

l pl

ay

S

te

e

ri

ng

 ge

ar ra

ck s

lid

in

g f

o

rc

e

Dri

ve b

el

t 

lo

os

en

es

s

Im

p

rope

r s

tee

rin

g

 wh

ee

l

Im

p

rope

r i

n

s

tal

lat

io

n

 o

r lo

os

en

es

s 

of 

til

t lo

ck

 l

e

v

e

r

M

ou

nti

ng

 lo

os

en

es

s

S

tee

rin

g

 c

o

lu

m

n

 d

e

fo

rm

ati

o

n

 or 

da

ma

ge

Im

p

rope

r i

n

s

tal

lat

io

n

 o

r lo

os

en

es

s 

of 

ste

e

ri

ng

 c

o

lu

mn

S

tee

rin

g l

ink

a

ge 

lo

os

en

es

s

AX

LE and SUSPE

N

S

ION

TI

RE

ROAD WHE

E

L

DRIVE

 SHAFT

BRAK

E

Symptom

Steering

Noise

×

×

×

×

×

×

×

×

×

×

×

×

×

×

×

×

Shake

×

×

×

×

×

×

×

×

Vibration

×

×

×

×

×

×

×

×

Shimmy

×

×

×

×

×

×

×

Judder

×

×

×

×

×

×

×

Revision: 2012 September

2013 MURANO

NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING

ST-29

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

C

D

E

F

H

I

J

K

L

M

A

B

ST

N

O

P

Use the chart below to find the cause of the symptom. If necessary, repair or replace these parts.

×

: Applicable

AWD MODELS (WITH ELECTRIC MOTOR)

Reference

ST

-31,

 "

In

sp

ectio

n

"

ST

-31,

 "

In

sp

ectio

n

"

ST

-54,

 "

In

sp

ectio

n

"

ST

-54,

 "

In

sp

ectio

n

"

ST

-54,

 "

In

sp

ectio

n

"

ST

-31,

 "

In

sp

ectio

n

"

ST

-33,

 "

In

sp

ectio

n

"

ST

-33,

 "

In

sp

ectio

n

"

EM-16,

 "

Ch

ec

ki

ng

"

ST

-33,

 "

In

sp

ectio

n

"

—

ST

-44,

 "

Exp

lod

ed

 V

iew

"

ST

-36,

 "

WIT

H

OUT 

ELECT

R

IC M

O

T

O

R : I

n

spe

c

ti

on

"

 

ST

-35,

 "

WIT

H

OUT 

ELECT

R

IC M

O

T

O

R : E

x

p

lod

ed

 V

ie

w

"

ST

-44,

 "

Exp

lod

ed

 V

iew

"

NVH in DLN section.

NVH in DLN section.

NVH in F

A

X, RAX, 

FSU, RSU 

section.

NVH in WT 

section.

NVH in WT 

section.

NVH in F

A

X, RAX 

section.

NVH in BR section.

Possible cause and SUSPECTED PARTS

Flu

id leve

l

Ai

r in

 hy

dra

u

lic

 sy

st

em

Ou

te

r/in

ne

r so

ck

et

 ba

ll jo

int

 s

w

in

g

in

g

 t

o

rqu

e

Ou

te

r/in

ne

r so

cket

 ba

ll jo

int

 rot

a

ti

ng

 to

rqu

e

Ou

te

r/in

ne

r so

ck

et

 ba

ll jo

int

 en

d 

pla

y

S

tee

ri

ng

 f

lui

d 

le

a

ka

g

e

S

tee

ri

ng

 wh

ee

l p

lay

S

te

e

rin

g

 ge

ar ra

ck

 s

lid

in

g f

o

rc

e

Dri

v

e

 b

elt

 lo

os

en

es

s

Imp

rop

er ste

e

ri

ng

 whe

e

l

Im

pro

pe

r 

in

st

al

lat

ion

 o

r lo

os

en

es

s o

f t

ilt

 lo

ck

 l

e

ve

r

M

ou

nt

ing

 lo

os

en

es

s

S

tee

ri

ng

 c

o

lu

m

n

 d

e

fo

rmat

io

n

 or da

ma

ge

Im

pro

pe

r 

in

st

al

lat

ion

 o

r lo

os

en

es

s o

f st

e

eri

ng

 co

lu

mn

S

te

erin

g lin

ka

ge

 lo

os

en

es

s

PROP

ELLER SHAFT

D

IFFERENTIAL

AXLE and 

S

U

S

PENSION

TIRE

R

O

AD WHEEL

D

R

IVE SHAF

T

BRAKE

Symptom

Steering

Noise

× × × × × × × × ×

× ×

× × × × × × ×

Shake

× × ×

×

× × × × ×

Vibration

× × × × ×

×

× ×

×

Shimmy

×

×

×

× × ×

×

Judder

× ×

×

× × ×

×

Revision: 2012 September

2013 MURANO

ST-30

< SYMPTOM DIAGNOSIS >

[WITH HEATED STEERING WHEEL]

NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING

Use the chart below to find the cause of the symptom. If necessary, repair or replace these parts.

×

: Applicable

Reference

ST

-3

1,

 "

Inspe

c

ti

on

"

ST

-3

1,

 "

Inspe

c

ti

on

"

ST

-5

4,

 "

Inspe

c

ti

on

"

ST

-5

4,

 "

Inspe

c

ti

on

"

ST

-5

4,

 "

Inspe

c

ti

on

"

ST

-3

1,

 "

Inspe

c

ti

on

"

ST

-3

3,

 "

Inspe

c

ti

on

"

ST

-3

3,

 "

Inspe

c

ti

on

"

EM

-1

6

, "

Checking

"

ST

-3

3,

 "

Inspe

c

ti

on

"

—

ST

-4

4,

 "

Ex

pl

od

ed

 V

iew

"

ST

-3

9,

 "

WITH 

E

L

ECTRIC MOT

O

R : 

In

sp

ecti

on

"

ST

-3

8,

 "

WITH E

L

ECTRIC 

MOT

O

R 

: Ex

pl

od

ed

 V

iew

"

 

ST

-4

4,

 "

Ex

pl

od

ed

 V

iew

"

NVH in DLN 

section.

NVH in DLN 

section.

NVH in F

AX, 

RAX, FSU, 

RSU section.

NVH in WT 

section.

NVH in WT 

section.

NVH in F

AX,

 RAX 

secti

on.

NVH in BR 

section.

Possible cause and SUSPECTED PARTS

Fl

ui

d l

e

v

e

l

Ai

r in

 hy

d

raul

ic

 s

y

s

tem

Ou

ter/i

n

n

e

r 

s

o

ck

et ba

ll joi

n

t swin

gi

ng

 to

rqu

e

Ou

ter/i

n

n

e

r 

so

cket ba

ll joi

n

t rot

a

tin

g

 torq

ue

Ou

ter/i

n

n

e

r 

s

o

ck

et ba

ll joi

n

t en

d 

p

la

y

S

tee

rin

g

 f

lui

d l

e

a

k

a

g

e

S

te

e

ri

ng

 whe

e

l pl

ay

S

te

e

ri

ng

 ge

ar ra

ck s

lid

in

g f

o

rc

e

Dri

ve b

el

t 

lo

os

en

es

s

Im

p

rope

r s

tee

rin

g

 wh

ee

l

Im

p

rope

r i

n

s

tal

lat

io

n

 o

r lo

os

en

es

s 

of 

til

t lo

ck

 l

e

v

e

r

M

ou

nti

ng

 lo

os

en

es

s

S

tee

rin

g

 c

o

lu

m

n

 d

e

fo

rm

ati

o

n

 or 

da

ma

ge

Im

p

rope

r i

n

s

tal

lat

io

n

 o

r lo

os

en

es

s 

of 

ste

e

ri

ng

 c

o

lu

mn

S

tee

rin

g l

ink

a

ge 

lo

os

en

es

s

PROPELLER SHAFT

DIF

F

ERENTIA

L

AX

LE and SUSPE

N

S

ION

TI

RE

ROAD WHE

E

L

DRIVE

 SHAFT

BRAK

E

Symptom

Steering

Noise

× × × × × × × × ×

× ×

× × × × × × ×

Shake

× × ×

×

× × × × ×

Vibration

× × × × ×

×

× ×

×

Shimmy

×

×

×

× × ×

×

Judder

× ×

×

× × ×

×

Revision: 2012 September

2013 MURANO

POWER STEERING FLUID

ST-31

< PERIODIC MAINTENANCE >

[WITH HEATED STEERING WHEEL]

C

D

E

F

H

I

J

K

L

M

A

B

ST

N

O

P

PERIODIC MAINTENANCE

POWER STEERING FLUID

Inspection

INFOID:0000000008459287

FLUID LEVEL

1.

Check fluid level with engine stopped.

2.

Ensure that fluid level is between MIN and MAX.

3.

Fluid levels at HOT and COLD are different. Do not confuse
them.

CAUTION:

• The fluid level should not exceed the MAX line. Excessive fluid causes fluid leakage from the

cap.

• Never reuse drained power steering fluid.

FLUID LEAKAGE

Check hydraulic connections for fluid leakage, cracks, damage,
looseness, or wear.

1.

Run the engine until the fluid temperature reaches 50 to 80

°

C

(122 to 176

°

F) in reservoir tank, and keep engine speed idle.

2.

Turn steering wheel several times from full left stop to full right
stop.

3.

Hold steering wheel at each lock position for five seconds and
carefully check for fluid leakage.

CAUTION:

Never hold the steering wheel in a locked position for more
than 10 seconds. (There is the possibility that power steer-
ing oil pump assembly may be damaged.)

4.

If fluid leakage at connections is noticed, then loosen flare nut and then retighten. Do not overtighten con-
nector as this can damage O-ring, washer and connector.

5.

If fluid leakage from oil pump is noticed, check oil pump.

6.

Check steering gear boots for accumulation of fluid leaked from steering gear.

AIR BLEEDING HYDRAULIC SYSTEM

If air bleeding is not complete, the following symptoms can be observed.
• Bubbles are created in reservoir tank.
• Clicking noise can be heard from oil pump.
• Excessive buzzing in the oil pump.

NOTE:
Fluid noise may occur in the steering gear or oil pump. This does not affect performance or durability of the
system.

1.

Turn steering wheel several times from full left stop to full right stop with engine off.

CAUTION:

HOT (A)

: Fluid temperature 50 – 80

°

C (122 – 176

°

F)

COLD (B)

: Fluid temperature 0 – 30

°

C (32 – 86

°

F)

Recommended fluid

: Refer to 

MA-16, "FOR NORTH 

AMERICA : Fluids and Lubri-
cants"

 (For North America), 

MA-

17, "FOR MEXICO : Fluids and 
Lubricants"

 (For Mexico).

Fluid capacity

: Refer to 

ST-65, "General Speci-

fications"

.

ALGIA0002GB

SGIA0506E

Revision: 2012 September

2013 MURANO

ST-32

< PERIODIC MAINTENANCE >

[WITH HEATED STEERING WHEEL]

POWER STEERING FLUID

Fill reservoir tank with a sufficient amount of fluid so that fluid level is not below the MIN line while
turning steering wheel.

2.

Start the engine and hold steering wheel at each lock position for 3 second at idle to check for fluid leak-
age.

3.

Repeat step 2 above several times at approximately 3 second intervals.

CAUTION:

Never hold the steering wheel in a locked position for more than 10 seconds. (There is the possi-
bility that oil pump may be damaged.)

4.

Check fluid for bubbles and white contamination.

5.

Stop the engine if bubbles and white contamination do not drain out. Perform step 2 and 3 above after
waiting until bubbles and white contamination drain out.

6.

Stop the engine, and then check fluid level.

Revision: 2012 September

2013 MURANO

STEERING WHEEL

ST-33

< PERIODIC MAINTENANCE >

[WITH HEATED STEERING WHEEL]

C

D

E

F

H

I

J

K

L

M

A

B

ST

N

O

P

STEERING WHEEL

Inspection

INFOID:0000000008459288

STEERING WHEEL AXIAL END PLAY

1.

Check installation conditions of steering gear assembly, front suspension assembly, axle and steering col-
umn assembly.

2.

Check if movement exists when steering wheel is moved up and down, to the left and right and to the axial
direction.

3.

Check the following items when steering wheel axial end play is out of the standard.
• Check the steering column assembly mounting condition. Refer to 

ST-35, "WITHOUT ELECTRIC

MOTOR : Exploded View"

 (Without electric motor), 

ST-38, "WITH ELECTRIC MOTOR : Exploded View"

(with electric motor).

• Check steering gear assembly mounting condition for looseness. Refer to 

ST-44, "Exploded View"

.

STEERING WHEEL PLAY

1.

Turn steering wheel so that front wheels come to the straight-ahead position.

2.

Start the engine and lightly turn steering wheel to the left and right until front wheels start to move.

3.

Measure steering wheel movement on the outer circumference.

4.

Check the following items when steering wheel play is out of the standard.
• Check backlash for each joint of steering column assembly.
• Check installation condition of steering gear assembly.

Standard

Steering wheel axial end 
play

: Refer to 

ST-65, "Steering 

Wheel Axial End Play and 
Play"

.

Standard

Steering wheel play

: Refer to 

ST-65, "Steering 

Wheel Axial End Play and 
Play"

.

Revision: 2012 September

2013 MURANO

ST-34

< REMOVAL AND INSTALLATION >

[WITH HEATED STEERING WHEEL]

STEERING WHEEL

REMOVAL AND INSTALLATION

STEERING WHEEL

Exploded View

INFOID:0000000008459289

Removal and Installation

INFOID:0000000008459290

REMOVAL

NOTE:
When reconnecting spiral cable, fix cable with a tape so that fixing case and rotating part keep aligned. This
will omit neutral position alignment procedure during spiral cable installation.
1.

Set the vehicle to the straight-ahead position.

2.

Remove driver air bag module. Refer to 

SR-11, "Exploded View"

.

3.

Remove steering wheel lock nut after steering is locked.

4.

Remove steering wheel with the steering wheel puller (A) [SST:
ST27180001 (J-25726-A)].
NOTE:
Put paint marks on the steering wheel and the column shaft
head for supporting accurate positioning during the installation
procedure.

INSTALLATION

Note the following, and install in the reverse order of removal.
• Check the spiral cable neutral position after replacing or rotating spiral cable. Refer to 

SR-14, "Exploded

View"

. 

CAUTION:

Never twist spiral cable freely on excessively after it becomes tight (doing so may cause the cable to
tear off).

• Never reuse steering wheel lock nut.

1.

Steering wheel

Refer to 

GI-4, "Components"

 for symbols in the figure.

JSGIA0704GB

JSGIA0304ZZ

Revision: 2012 September

2013 MURANO

STEERING COLUMN

ST-35

< REMOVAL AND INSTALLATION >

[WITH HEATED STEERING WHEEL]

C

D

E

F

H

I

J

K

L

M

A

B

ST

N

O

P

STEERING COLUMN

WITHOUT ELECTRIC MOTOR

WITHOUT ELECTRIC MOTOR : Exploded View

INFOID:0000000008459291

WITHOUT ELECTRIC MOTOR : Removal and Installation

INFOID:0000000008459292

REMOVAL

1.

Set the vehicle to the straight-ahead position.

2.

Place the tilt to the highest level. Place the telescopic to the longest level.

3.

Remove driver air bag module. Refer to 

SR-11, "Exploded View"

.

4.

Remove steering wheel. Refer to 

ST-34, "Exploded View"

.

5.

Remove instrument driver lower panel. Refer to 

IP-12, "Exploded View"

.

6.

Remove steering column cover. Refer to 

IP-12, "Exploded View"

.

7.

Remove spiral cable. Refer to 

SR-11, "Exploded View"

.

8.

Remove cluster lid A. Refer to 

IP-12, "Exploded View"

.

1.

Steering column assembly

2.

Bracket

3.

Bracket

4.

Slide plate

5.

Slide bracket

6.

Lower mount bracket

7.

Bracket

8.

Upper joint

9.

Spring

10. Tilt lever

11.

Clip

Refer to 

GI-4, "Components"

 for symbols in the figure.

JSGIA0610GB

Revision: 2012 September

2013 MURANO