Nissan Murano Z51 (2011 year). Manual - part 38

 

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Nissan Murano Z51 (2011 year). Manual - part 38

 

 

IP-4

< SYMPTOM DIAGNOSIS >

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Used to insulate where movement does not occur. Ideal for instrument panel applications.
• 68370-4B000: 15

×

25 mm (0.591

×

0.984 in) pad

• 68239-13E00: 5 mm (0.197 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that is visible or does not fit. Only lasts a few months.
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.

CONFIRM THE REPAIR

After repair is complete, test drive the vehicle to confirm that the cause of noise is repaired by test driving the
vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the
notes on the Diagnostic Worksheet.

Inspection Procedure

INFOID:0000000006260946

Refer to Table of Contents for specific component removal and installation information.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:

1.

The cluster lid A and instrument panel

2.

Acrylic lens and combination meter housing

3.

Instrument panel to front pillar garnish

4.

Instrument panel to windshield

5.

Instrument panel mounting pins

6.

Wiring harnesses behind the combination meter

7.

A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.

CAUTION:

Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the
recheck of repair becomes impossible.

CENTER CONSOLE

Components to check include:

1.

Shifter assembly cover to finisher

2.

A/C control unit and cluster lid C

3.

Wiring harnesses behind audio and A/C control unit

The instrument panel repair and isolation procedures also apply to the center console.

DOORS

Check the following items:

1.

Finisher and inner panel making a slapping noise

2.

Inside handle escutcheon connection to door finisher

3.

Wiring harnesses tapping

4.

Door striker out of alignment causing a popping noise on starts and stops

Tapping, moving the components, or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition check for the following items:

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

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Trunk lid dumpers out of adjustment

2.

Trunk lid striker out of adjustment

3.

Trunk lid torsion bars knocking together

4.

A loose license plate or bracket

Most of these incidents can be repaired by adjusting, securing, or insulating the item(s) or component(s) caus-
ing the noise.

SUNROOF/HEADLINING

Noises in the sunroof / headlining area can often be traced to one of the following items:

1.

Sunroof lid, rail, linkage, or seals making a rattle or light knocking noise

2.

Sunvisor shaft shaking in the holder

3.

Front or rear windshield touching headlining and squeaking

Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.

SEATS

When isolating seat noise it is important to note the position the seat is in and the load placed on the seat
when the noise occurs. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Causes of seat noise include:
1.

Headrest rods and holder

2.

A squeak between the seat pad cushion and frame

3.

The rear seatback lock and bracket

These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:

1.

Any component mounted to the engine wall

2.

Components that pass through the engine wall

3.

Engine wall mounts and connectors

4.

Loose radiator mounting pins

5.

Hood bumpers out of adjustment

6.

Hood striker out of adjustment

These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move, or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

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IP-6

< SYMPTOM DIAGNOSIS >

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Diagnostic Worksheet

INFOID:0000000006260947

PIIB8740E

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

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IP-8

< PRECAUTION >

PRECAUTIONS

PRECAUTION

PRECAUTIONS

FOR USA AND CANADA

FOR USA AND CANADA : Precaution for Supplemental Restraint System (SRS) "AIR 
BAG" and "SEAT BELT PRE-TENSIONER"

INFOID:0000000006260948

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the “SRS AIR BAG” and “SEAT BELT” of this
Service Manual.

WARNING:

Always observe the following items for preventing accidental activation.
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in

the event of a collision that would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.

• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal

injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see “SRS AIR BAG”.

• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-

vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors.

PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS

WARNING:

Always observe the following items for preventing accidental activation.
• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the

ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with
a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing
serious injury.

• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the

battery, and wait at least 3 minutes before performing any service.

FOR USA AND CANADA : Precaution

INFOID:0000000006260950

• Disconnect battery negative terminal in advance.
• Disconnect air bag system line in advance.
• Never tamper with or force air bag lid open, as this may adversely affect air bag performance.
• Be careful not to scratch pad and other parts.
• When removing or disassembling any part, be careful not to damage or deform it. Protect parts, which may

get in the way with a shop cloth.

• When removing parts with a screwdriver or other tool, cover the tool surface by vinyl tape to protect parts. 
• Keep removed parts protected with a shop cloth.
• If a clip is deformed or damaged, replace it.
• If an unreusable part is removed, replace it with a new one.
• Tighten bolts and nuts firmly to the specified torque.
• After reassembly has been completed, make sure each part functions correctly.
• Remove stains in the following way.
Water-soluble stains:
Dip a soft cloth in warm water, and then squeeze it tightly. After wiping the stain, wipe with a soft dry cloth.
Oil stain:
Dissolve a synthetic detergent in warm water (density of 2 to 3%), dip the cloth, then clean off the stain with
the cloth. Next, dip the cloth in fresh water and squeeze it tightly. Then clean off the detergent completely.
Then wipe the area with a soft dry cloth.
• Never use any organic solvent, such as thinner or benzine.

FOR MEXICO

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PRECAUTIONS

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FOR MEXICO : Precaution for Supplemental Restraint System (SRS) "AIR BAG" and 
"SEAT BELT PRE-TENSIONER"

INFOID:0000000006260951

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the “SRS AIR BAG” and
“SEAT BELT” of this Service Manual.

WARNING:

Always observe the following items for preventing accidental activation.
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in

the event of a collision that would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.

• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal

injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see “SRS AIR BAG”.

• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-

vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors.

PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS

WARNING:

Always observe the following items for preventing accidental activation.
• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the

ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with
a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing
serious injury.

• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the

battery, and wait at least 3 minutes before performing any service.

FOR MEXICO : Precaution

INFOID:0000000006260953

• Disconnect battery negative terminal in advance.
• Disconnect air bag system line in advance.
• Never tamper with or force air bag lid open, as this may adversely affect air bag performance.
• Be careful not to scratch pad and other parts.
• When removing or disassembling any part, be careful not to damage or deform it. Protect parts, which may

get in the way with a shop cloth.

• When removing parts with a screwdriver or other tool, cover the tool surface by vinyl tape to protect parts. 
• Keep removed parts protected with a shop cloth.
• If a clip is deformed or damaged, replace it.
• If an unreusable part is removed, replace it with a new one.
• Tighten bolts and nuts firmly to the specified torque.
• After reassembly has been completed, make sure each part functions correctly.
• Remove stains in the following way.
Water-soluble stains:
Dip a soft cloth in warm water, and then squeeze it tightly. After wiping the stain, wipe with a soft dry cloth.
Oil stain:
Dissolve a synthetic detergent in warm water (density of 2 to 3%), dip the cloth, then clean off the stain with
the cloth. Next, dip the cloth in fresh water and squeeze it tightly. Then clean off the detergent completely.
Then wipe the area with a soft dry cloth.
• Never use any organic solvent, such as thinner or benzine.

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IP-10

< PREPARATION >

PREPARATION

PREPARATION

PREPARATION

Special Service Tools

INFOID:0000000006260954

The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.

Commercial Service Tools

INFOID:0000000006260955

Tool number

(Kent-Moore No.)

Tool name

Description

(J-39570)
Chassis ear

Locates the noise

(J-43980)
NISSAN Squeak and Rattle 
Kit

Repairs the cause of noise

SIIA0993E

SIIA0994E

Tool name

Description

Engine ear

Locates the noise

Remover tool

Removes clips, pawls, and metal clips

Power tool

SIIA0995E

JMKIA3050ZZ

PIIB1407E

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CLIP LIST

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CLIP LIST

Clip List

INFOID:0000000006260956

JMJIA3734GB

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< REMOVAL AND INSTALLATION >

INSTRUMENT PANEL ASSEMBLY

REMOVAL AND INSTALLATION

INSTRUMENT PANEL ASSEMBLY

Exploded View

INFOID:0000000006260957

JMJIA4610GB

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INSTRUMENT PANEL ASSEMBLY

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Removal and Installation

INFOID:0000000006260958

WORK STEP

When removing instrument panel assembly, combination meter, AV control unit (or audio unit), and front dis-
play unit take steps in the order shown by the number below.

1.

Speaker grille RH

2.

Center speaker grille

3.

Speaker grille LH

4.

Front squawker LH

5.

Instrument side finisher LH

6.

Switch bracket

7.

Instrument lower panel LH

8.

Fuse block lid

9.

Steering column lower cover

10. Cluster lid C

11.

Cluster lid C (lower)

12. Illumination lamp

13. Socket and bulb

14. Glove box striker RH

15. Instrument lower panel RH 

16. Socket and bulb

17. Glove box lamp

18. Glove box dumper

19. Instrument side finisher RH

20. Instrument panel assembly

21. Front squawker RH

22. Optical sensor

23. Center speaker

24. Sunload sensor

25. Security indicator

26. Combination meter

27. Cluster lid A

28. Steering column upper cover

29. Instrument stay cover LH

30. Instrument stay cover RH

31. Glove box lid

32. Passenger air bag module

33. Display unit

34. AV C/U (audio unit)

35. Cluster lid D

36. Glove box striker LH

37. Center ventilator assembly

: Always replace after every disassembly.

: N·m (kg-m, ft-lb)

PARTS

INSTRUMENT 

PANEL ASSEMBLY

COMBINATION

METER

AV CONTROL 

UNIT

(or AUDIO UNIT)

DISPLAY UNIT (or 

AUDIO DISPLAY 

UNIT)

Instrument side finisher LH

[1]

[1]

Front body side welt LH

[2]

Front pillar garnish LH

[3]

Speaker grille LH

[4] 

Front squawker LH

[5]

Instrument lower panel LH

[6]

[2]

Driver air bag module

[7]

Steering wheel

[8]

Steering column cover

[9]

[3]

Combination switch

[10]

Spiral cable

[11]

Cluster lid A

[12]

[4] 

Combination meter

[13]

[5]

Cluster lid C (lower)

[14]

Instrument stay cover LH

[15]

[1]

[1]

Instrument stay cover RH

[16]

[2]

[2]

Cluster lid D

[17]

[3]

[3]

Cluster lid C

[18]

[4]

[4] 

AV control unit (or audio unit)

[19]

[5]

[5]

Center ventilator assembly

[20]

[6]

Display unit (or audio display unit)

[21]

[7]

Center speaker grille

[22]

Center speaker

[23]

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IP-14

< REMOVAL AND INSTALLATION >

INSTRUMENT PANEL ASSEMBLY

[ ]: Number indicates step in removal procedures. 

WARNING:

Before servicing, turn ignition switch OFF, disconnect battery negative terminal and wait 3 minutes or
more.

CAUTION:

When removing, always use a remover tool that is made of plastic.

REMOVAL

1.

Remove instrument side finisher LH.
1.

Insert a remover tool (A) into lower space.

2.

Pull the instrument side finisher LH (1) crosswise.

2.

Remove front body side welt LH. Refer to 

INT-20, "Removal and Installation"

.

3.

Remove front pillar garnish LH. Refer to 

INT-20, "Removal and Installation"

.

4.

Remove speaker grille LH.
1.

Pull up speaker grille LH (1) to disengage pawls.

2.

Remove speaker grille LH.

5.

Remove front squawker LH. Refer to 

AV-39, "Removal and Installation"

.

6.

Remove vehicle security indicator. Refer to 

SEC-181, "Removal and Installation"

.

7.

Remove sunload sensor. Refer to 

VTL-28, "Removal and Installation"

.

Instrument side finisher RH

[24]

Front body side welt RH

[25]

Front pillar garnish RH

[26]

Speaker grille RH

[27]

Front squawker RH

[28]

Instrument lower panel RH

[29]

Passenger air bag module harness connector

[30]

Passenger air bag module mounting bolt

[31]

Instrument panel assembly

[32]

: Pawl

JMJIA1314ZZ

: Pawl

JMJIA1315ZZ

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8.

Remove instrument lower panel LH.
1.

Remove hood opener lever fixing bolts (A).

2.

Pull back instrument lower panel LH (1).

3.

Release data link connector (pawl) then remove it from
instrument lower panel LH.

4.

Disconnect harness connectors and aspirator duct.

9.

Remove driver air bag module. Refer to 

SR-11, "Removal and Installation"

.

10. Remove steering wheel. Refer to 

ST-34, "Removal and Installation"

.

11. Remove steering column covers.

1.

Remove steering column cover fixing screws (A).

2.

Pull up steering column upper cover (1), and then remove
steering column upper cover.

3.

Pull down steering column lower cover (2), and then remove
steering column lower cover.

12. Remove combination switch. Refer to 

BCS-86, "Removal and Installation"

.

13. Remove spiral cable. Refer to 

SR-14, "Removal and Installation"

14. Remove cluster lid A.

1.

Pull back cluster lid A (1), and disengage clips and pawl.

2.

Remove cluster lid A.

15. Remove combination meter. Refer to 

MWI-105, "Removal and Installation"

.

: Clip

: Metal clip

JMJIA1316ZZ

: Pawl

JMJIA1317ZZ

: Clip

: Pawl

JMJIA1318ZZ

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INSTRUMENT PANEL ASSEMBLY

16. Remove cluster lid C (lower).

1.

Disengage cluster lid C (lower) (1) fixing clips and pawls
with remover tool (A).

2.

Pull down cluster lid C (lower).

3.

Disconnect illumination lamp harness connector.

17. Remove instrument stay cover LH.

1.

Remove instrument stay cover LH (1) fixing screw (A).

2.

Disengage instrument stay cover LH fixing clips and pawls
with remover tool.

3.

Pull back and pull up instrument stay cover LH.

4.

Disconnect push button ignition switch harness connector

18. Remove instrument stay cover RH.

1.

Remove instrument stay cover RH (1) fixing screw (A).

2.

Disengage instrument stay cover RH fixing clips and pawls
with remover tool.

3.

Pull back and pull up instrument stay cover RH.

4.

Disconnect hazard switch harness connector.

19. Remove cluster lid D.

1.

Remove cluster lid D (1) fixing screws (A).

2.

Pull back cluster lid D.

3.

Disconnect harness connector.

20. Remove cluster lid C.

1.

Remove cluster lid C (1) fixing screws (A).

2.

Pull back cluster lid C.

3.

Disconnect harness connectors.

: Clip

: Pawl

JMJIA1319ZZ

: Clip

: Pawl

JMJIA1320ZZ

: Clip

: Pawl

JMJIA1321ZZ

: Pawl

JMJIA1322ZZ

JMJIA1323ZZ

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21. Remove AV control unit or audio unit.

• AV control unit: Refer to 

AV-272, "Removal and Installation"

• Audio unit: Refer to 

AV-35, "Removal and Installation"

22. Remove center ventilator assembly.

1.

Remove center ventilator assembly (1) fixing screws (A).

2.

Pull back center ventilator assembly.

23. Remove display unit or audio display unit.

• Display unit: Refer to 

AV-275, "Removal and Installation"

.

• Audio display unit: Refer to 

AV-36, "Removal and Installation"

.

24. Remove center speaker grille.

1.

Disengage center speaker grille (1) fixing clips with remover
tool (A).

2.

Pull up center speaker grille.

25. Remove center speaker (BOSE audio with NAVI models). Refer to 

AV-424, "Removal and Installation"

.

26. Remove instrument side finisher RH.

1.

Insert a remover tool (A) into lower space.

2.

Pull the instrument side finisher RH (1) crosswise.

27. Remove front body side welt RH. Refer to 

INT-20, "Removal and Installation"

.

28. Remove front pillar garnish RH. Refer to 

INT-20, "Removal and Installation"

.

29. Remove speaker grille RH.

Pull up speaker grille RH (1).

30. Remove front squawker RH. Refer to 

AV-39, "Removal and Installation"

.

31. Remove optical sensor (XENON headlamp models). Refer to 

EXL-172, "Removal and Installation"

.

: Clip

: Pawl

JMJIA1325ZZ

: Clip

JMJIA1327ZZ

: Pawl

JMJIA1328ZZ

: Pawl

JMJIA1329ZZ

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< REMOVAL AND INSTALLATION >

INSTRUMENT PANEL ASSEMBLY

32. Remove instrument lower panel RH.

1.

Remove instrument lower panel RH (1) fixing screws (A).

2.

Open the glove box lid (2).

3.

Remove instrument lower panel RH fixing screws (B).

4.

Pull back instrument lower panel RH.

5.

Disconnect harness connector.

33. Disconnect front passenger air bag module connector. Refer to 

SR-17, "Exploded View"

.

34. Remove front passenger air bag module fixing bolt. Refer to 

SR-17, "Exploded View"

.

35. Remove instrument panel assembly (1) mounting screws (A) and bolt (B).

36. Remove instrument panel assembly.

CAUTION:

• Cover center console upper surface with a shop cloth to prevent it from being damaged.
• When removing instrument panel assembly, 2 workers are required so as to prevent it from drop-

ping.

37. Remove the following parts after removing instrument panel assembly.

• Passenger air bag module. Refer to 

SR-17, "Removal and Installation"

.

• Ventilator duct. Refer to 

VTL-51, "VENTILATOR DUCT : Removal and Installation"

.

• Upper ventilator duct. Refer to 

VTL-52, "UPPER VENTILATOR DUCT : Removal and Installation"

.

• Defroster nozzle and side defroster nozzle LH/RH. Refer to 

VTL-53, "DEFROSTER NOZZLE AND SIDE

DEFROSTER NOZZLE : Removal and Installation"

.

• Side defroster grille LH/RH. Refer to 

VTL-50, "SIDE DEFROSTER GRILLE : Removal and Installation"

.

• Side ventilator grille LH/RH. Refer to 

VTL-48, "SIDE VENTILATOR GRILLE : Removal and Installation"

.

• Antenna feeder

: Pawl

: Metal clip

JMJIA1330ZZ

JMJIA1331ZZ

Revision: 2011 November

2011 MURANO

INSTRUMENT PANEL ASSEMBLY

IP-19

< REMOVAL AND INSTALLATION >

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IP

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-  Base audio without color display: Refer to 

AV-41, "Feeder Layout"

.

-  Base audio with color display: Refer to 

AV-164, "Feeder Layout"

.

-  BOSE audio without navigation: Refer to 

AV-295, "Feeder Layout"

.

-  BOSE audio with navigation: Refer to 

AV-438, "Feeder Layout"

.

INSTALLATION 

Note the following items, and then install in the reverse order of removal.

CAUTION:

• Never use the steering wheel mounting nut after removal, replace with the new nut.
• Never use the driver air bag mounting bolts after removal, replace with the new bolts.
• Never use the passenger air bag mounting bolt after removal, replace with the new bolt.

Revision: 2011 November

2011 MURANO

 

 

 

 

 

 

 

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