Nissan Murano Z51 (2008 year). Manual

MULTI AV SYSTEM SYMPTOMS

AV-751

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

SYMPTOM DIAGNOSIS

MULTI AV SYSTEM SYMPTOMS

Symptom Table

INFOID:0000000003356688

RELATED TO NAVIGATION

Trouble diagnosis chart by symptom

RELATED TO HANDS-FREE PHONE

• Check that the cellular phone is a corresponding type (Bluetooth

™

correspondence) when the hands-free

related malfunction vehicle is in service before performing a diagnosis.

• There is a case that malfunction occurs due to the version change of the phone type, etc. even though it is a

corresponding type. Therefore, confirm it by changing the cellular phone to another corresponding type
phone, and check that it operates normally. It is necessary to distinguish whether the cause is the vehicle or
cellular phone.

Simple check for Bluetooth

™

communication

If cellular phone and AV control unit cannot be connected with Bluetooth

™

communication, the following pro-

cedure allows the technician to judge which device has a malfunction.

Turn on the cellular phone, not connecting Bluetooth

™

communication.

Start CONSULT-III, then start Windows

Set CONSULT-III near the cellular phone.

When operating Bluetooth

™

registration by cellular phone,

check if CONSULT-III

is displayed on the device name.

(If another Bluetooth

™

device is located near the cellular phone,

the name of the device will also be displayed.)
NOTE:
*:Displayed device name is “NISSAN-

”.

• If no device name is displayed, cellular phone is malfunctioning.

Repair the cellular phone first, then perform diagnosis.

• If CONSULT-III is displayed on device name, cellular phone is nor-

mal. Perform diagnosis as per the following table.

Symptoms

Check items

Possible malfunction location / Action to take

Multifunction switch and preset
switch operation does not work.

• All switches cannot be operated.
• “MULTI AV” is displayed on system

selection screen when the CON-
SULT-III is started.

• Multifunction switch power supply and ground circuit.
• AV communication circuit between AV control unit and

multifunction switch.

Perform CONSULT-III self-diagnosis. Refer to

AV-589,

"CONSULT-III Function (MULTI AV)"

• All switches cannot be operated.
• “MULTI AV” is not displayed on sys-

tem selection screen when the CON-
SULT-III is initialized.

AV control unit power supply and ground circuit malfunc-
tion. Refer to

AV-619, "AV CONTROL UNIT : Diagnosis

Procedure"

Only specified switch cannot be operat-
ed.

Multifunction switch or preset switch malfunction.
Replace multifunction switch

AV-534, "Exploded View"

or preset switch

AV-535, "Exploded View"

Fuel economy display, vehicle set-
ting operation is abnormal.

There is malfunction in the CONSULT-
III self-diagnosis result.

Perform detected DTC self-diagnosis.
Refer to

AV-589, "CONSULT-III Function (MULTI AV)"

There is no malfunction in the self-diag-
nosis results.

Ignition signal circuit malfunction.
Refer to

AV-619, "AV CONTROL UNIT : Diagnosis Pro-

cedure"

There is no guide sound

On the setting display select “system
sound (guide sound volume, etc.),” and
confirm that guide sound is ON.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-764, "Exploded

View"

JPNIA0441GB

Revision: 2008 October

2009 Murano

AV-752

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

MULTI AV SYSTEM SYMPTOMS

Trouble diagnosis chart by symptom

RELATED TO CAMERA

Trouble diagnosis chart by symptom

Symptoms

Check items

Probable malfunction location

Does not recognize cellular
phone connection. (no connec-
tion is displayed on the display
at the guide.)

Repeat the registration of cellular phone.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-764, "Exploded

View"

Hands-free phone cannot be
established.

• Hands-free phone operation can be

made, but the communication cannot
be established.

• Hands-free phone operation can be

performed, however, voice between
each other cannot be heard during the
conversation.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-764, "Exploded

View"

The other party's voice cannot
be heard by hands-free phone.

Check the “microphone speaker” in In-
spection & Adjustment Mode if sound is
heard.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-764, "Exploded

View"

Check the “microphone speaker” in In-
spection & Adjustment Mode if sound is
not heard.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-764, "Exploded

View"

Sound is not heard by the other
party with hands-free phone
communication.

Sound operation function is normal.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-764, "Exploded

View"

Sound operation function does not work.

Microphone signal circuit malfunction.
Refer to

AV-633, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

Camera image is not displayed
(displayed in black and nothing
can be displayed)

AUX image is not displayed.

• Horizontal synchronizing (HP) signal circuit malfunc-

tion between AV control unit and display unit.
Refer to

AV-629, "Diagnosis Procedure"

• Vertical synchronizing (VP) signal circuit malfunction

between AV control unit and display unit.
Refer to

AV-630, "Diagnosis Procedure"

Camera image is not shown.
(Vehicle width and possible
route line is displayed.)

—

• Camera image signal circuit between camera control

unit and rear view camera.
Refer to

AV-635, "Diagnosis Procedure"

• Rear view camera ON signal circuit.

Refer to

AV-636, "Diagnosis Procedure"

Camera image is not displayed.
(Only warning message under
area is displayed.)

There is malfunction in the CONSULT-III
self-diagnosis result.

Perform detected DTC self-diagnosis.
Refer to

AV-589, "CONSULT-III Function (MULTI AV)"

AUX image is normal.

Camera image signal circuit malfunction between cam-
era control unit and front display unit.
Refer to

AV-637, "Diagnosis Procedure"

AUX image is not displayed.

RGB area (YS) signal circuit malfunction between AV
control unit and front display unit.
Refer to

AV-628, "Diagnosis Procedure"

Select “Camera Cont.” of confirmation/Ad-
justment mode, Reverse Sensor is not
turned ON at “Connection Confirmation”.

Reverse signal circuit malfunction (camera control unit).

CAMERA image is rolling.

AUX image is also rolling.

• Horizontal synchronizing (HP) signal circuit malfunc-

tion between AV control unit and display unit.
Refer to

AV-629, "Diagnosis Procedure"

• Vertical synchronizing (VP) signal circuit malfunction

between AV control unit and display unit.
Refer to

AV-630, "Diagnosis Procedure"

Revision: 2008 October

2009 Murano

MULTI AV SYSTEM SYMPTOMS

AV-753

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

RELATED TO RGB IMAGE

Trouble diagnosis chart by symptom

RELATED TO VOICE CONTROL

Trouble diagnosis chart by symptom

RELATED TO AUDIO

Trouble diagnosis chart by symptom

Camera image does not switch.

Malfunction of self-diagnosis result is indi-
cated.

Camera-connection recognition signal circuit malfunc-
tion between AV control unit and camera control unit.
Refer to

AV-616, "Diagnosis Procedure"

Malfunction of self-diagnosis result is not
indicated.

Reverse signal circuit malfunction (AV control unit).

Possible route line is indicated
abnormally when camera im-
age is displayed.

—

Steering angle sensor signal circuit malfunction.
Refer to

AV-638, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

Symptoms

Check items

Possible malfunction location / Action to take

RGB image is not shown.

• All RGB images are not shown.
• “MULTI AV” is displayed on system se-

lection screen when the CONSULT-III
is started.

Perform CONSULT-III self-diagnosis.
Refer to

AV-589, "CONSULT-III Function (MULTI AV)"

• All RGB images are not shown.
• “MULTI AV” is not displayed on system

selection screen when the CONSULT-
III is started.

AV control unit power supply and ground circuit malfunc-
tion.
Refer to

AV-619, "AV CONTROL UNIT : Diagnosis Proce-

dure"

Color of RGB image is not
proper.

Light blue (Cyan) tint.

RGB signal (R: red) circuit malfunction between AV con-
trol unit and display unit.
Refer to

AV-624, "Diagnosis Procedure"

Purple (Magenta) tint.

RGB signal (G: green) circuit malfunction between AV
control unit and display unit.
Refer to

AV-625, "Diagnosis Procedure"

Screen looks yellowish.

RGB signal (B: blue) circuit malfunction between AV con-
trol unit and display unit.
Refer to

AV-626, "Diagnosis Procedure"

RGB screen is rolling.

—

RGB synchronizing signal circuit malfunction between AV
control unit and front display unit.
Refer to

AV-627, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

The voice cannot be controlled
even if the voice control screen
is displayed.

Voice sounds at “Voice Microphone Test”
of Confirmation/Adjustment mode.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-764, "Exploded

View"

Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment
mode.

Microphone circuit malfunction.
Refer to

AV-633, "Diagnosis Procedure"

The voice cannot be controlled
(Voice control screen is not dis-
played).

Steering switch “SOURCE”, “MENU UP”,
“MENU DOWN”, “ENTER” operates, but

“

” does not operate.

Steering switch malfunction.
Replace steering switch. Refer to

AV-775, "Removal and

Installation"

Steering switch's “SOURCE”, “MENU

UP”, “MENU DOWN”, “

”, “ENTER”

does not operate.

Steering switch signal A circuit malfunction.
Refer to

AV-640, "Diagnosis Procedure"

All steering switches do not work.

Steering switch signal GND circuit malfunction.
Refer to

AV-644, "Diagnosis Procedure"

Revision: 2008 October

2009 Murano

AV-754

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

MULTI AV SYSTEM SYMPTOMS

RELATED TO iPod

Trouble diagnosis chart by symptom

Connect another iPod

and check if the symptom is reproduced or not. If the symptom is reproduced, diag-

nose the vehicle. If no malfunction is detected, replace the iPod harness.
NOTE:
It is unable to read a connection between iPod

and iPod harness.

Trouble diagnosis chart by symptom

Symptoms

Check items

Possible malfunction location / Action to take

The CD cannot be removed.

—

Disk eject signal circuit malfunction between AV control
unit and preset switch.
Refer to

AV-632, "Diagnosis Procedure"

Audio sound is not heard.

No sound from all speakers.

• Amp. ON signal circuit.
• BOSE amp. power supply and ground circuit.

Refer to

AV-621, "BOSE AMP. : Diagnosis Procedure"

There is no sound from the woofer.

• Woofer amp. power supply and ground circuit.

Refer to

AV-622, "WOOFER : Diagnosis Procedure"

• Sound signal woofer circuit between BOSE amp. and

woofer.

• Sound signal woofer circuit between BOSE amp. and

woofer.

• Woofer amp. ON signal circuit between BOSE amp.

and woofer.

There is no sound from the center speak-
er.

Sound signal center speaker circuit.

There is sound only from specific places
(RH front, RH rear, LH front and LH rear).

Sound signal circuit of suspect system.

Satellite radio is not received.

There is malfunction in the CONSULT-III
self-diagnosis result.

Perform CONSULT-III self-diagnosis.
Refer to

AV-589, "CONSULT-III Function (MULTI AV)"

There is no malfunction in the CON-
SULT-III self-diagnosis result.

Perform the following inspection procedure.
1.

Check antenna base mounting nut for looseness.
NOTE:
Tightening torque: 6.5 N·m (0.66 kg-m, 58 in-lb)

Visually check for satellite radio antenna feeder.

Replace the antenna base.
Refer to

AV-786, "Exploded View"

Replace the AV control unit.
Refer to

AV-764, "Exploded View"

AM/FM radio is not received.

Other audio sounds are normal.

• Antenna amp. ON signal circuit.
• Antenna feeder.

Symptoms

Check items

Possible malfunction location / Action to take

There is no sound from the iP-

Other audio sounds are normal.

• iPod sound signal circuit between AV control unit and

iPod adapter.

• iPod sound signal circuit between iPod

and iPod

adapter.

It does not change to iPod
mode.

There is malfunction in the CONSULT-III
self-diagnosis.

Perform CONSULT-III self-diagnosis.
Refer to

AV-589, "CONSULT-III Function (MULTI AV)"

“iPod is not connected” is dis-
played when it comes to iPod
mode.

Connected to iPod

iPod connection recognition signal circuit between iPod

and iPod adapter.

iPod

cannot charge the bat-

tery.

—

iPod battery charge circuit between iPod

and iPod

adapter.

The title of music file in the iP-

is not indicated.

—

Communication circuit between iPod

and iPod adapter.

Accessing the iPod

is unavail-

able from the vehicle.

Revision: 2008 October

2009 Murano

MULTI AV SYSTEM SYMPTOMS

AV-755

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

RELATED TO STEERING SWITCH

Trouble diagnosis chart by symptom

RELATED TO AUXILIARY INPUT

NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

Trouble diagnosis chart by symptom

Symptoms

Probable malfunction location

None of the steering switch operations work.

Steering switch signal GND circuit malfunction.
Refer to

AV-644, "Diagnosis Procedure"

Only specified switch (1) cannot be operated.

Steering switch malfunction.
Refer to

AV-775, "Exploded View"

Steering switch's “SOURCE”, “MENU UP”, “MENU

DOWN”,“

”, “ENTER”switches do not work.

Steering switch signal A circuit malfunction.
Refer to

AV-640, "Diagnosis Procedure"

Steering switch's “

”, “VOL UP”, “VOL DOWN”, “

”

switches do not work.

Steering switch signal B circuit malfunction.
Refer to

AV-642, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

No vocal sound is heard when
AUX mode is selected.

Vocal sound is heard when other modes
are selected.

AUX sound signal circuit (auxiliary input jacks to AV con-
trol unit).

Image is not displayed when
AUX mode is selected.

Camera image is displayed.

AUX image signal circuit malfunction.
Refer to

AV-631, "Diagnosis Procedure"

Revision: 2008 October

2009 Murano

AV-756

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

NORMAL OPERATING CONDITION

Description

INFOID:0000000003356689

NOTE:
• For Navigation system operation information, refer to Navigation system Owner's Manual.
• Vehicle operation information, refer to Owner's Manual.

BASIC OPERATIONS

NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is dis-
connected or becomes discharged. If this occurs, service the vehicle's battery as necessary and re-enter the
information in the Address Book.

RELATED TO VOICE RECOGNITION

Related to Basic Operation

Related to Item Choice

The system should respond correctly to all voice commands without difficulty. If problems are encountered, fol-
low the solutions given in this guide for the appropriate error.

Symptom

Possible cause

Possible solution

No image is displayed.

The brightness is at the lowest setting.

Adjust the brightness of the display.

The systems in the video mode.

Press <DISC-AUX> to change the mode.

The display is turned off.

Press <Day/Night> to turn on the display.

No voice guidance is available. Or
The volume is too high or too low.

The volume is not set correctly, or it is turned off.

Adjust the volume of voice guidance.

Voice guidance is not provided for certain streets
(roads displayed in gray).

This is not a malfunction.

No map is displayed on the screen.

A screen other than map screen is displayed.

Press <MAP>.

The screen is too dim. The move-
ment is slow.

The temperature in the interior of the vehicle is low.

Wait until the interior of the vehicle has
warmed up.

Some pixels in the display are dark-
er or brighter than others.

This condition is an inherent characteristic of liquid
crystal displays.

This is not a malfunction.

Some menu items cannot be se-
lected.

Some menu items become unavailable while the ve-
hicle is driven.

Park the vehicle in a safe location, and
then operate the navigation system.

Symptom

Possible cause

Possible solution

The system does not
recognize your com-
mand.
or
The system recognizes
your command incor-
rectly

The interior of the vehicle is too noisy.

Close the windows or have other occupants quiet.

The volume of your voice is too low.

Speak louder.

The volume if your voice is too loud.

Speak softer.

Your pronunciation is unclear.

Speak clearly.

You are speaking before the voice recognition is ready

Press and release “

” switch on the steering

switch, and speak a command after the tone
sounds.

8 seconds or more have passed after you pressed and

released “

” switch on the steering switch.

Make sure to speak a command within 8 seconds

after you press and release “

” switch on the

steering switch.

Only a limited range of voice commands is usable for
each screen.

Use a correct voice command appropriate for the
current screen.

The fan of the air conditioner is too loud.

If the air conditioner is set to “Auto”, the fan speed
is automatically lowered and voice commands
can be recognized more easily.
Lower the fan speed as necessary or set the air
conditioner to “Auto”.

Revision: 2008 October

2009 Murano

NORMAL OPERATING CONDITION

AV-757

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem
is resolved.

Related to Telephone

The system should respond correctly to all voice commands without difficulty. If problems are encountered, try
the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is
resolved.

RELATED TO AUDIO

• The majority of the audio malfunctions are the result of outside causes (bad CD/cassette, electromagnetic

interference, etc.). Check the symptoms below to diagnose the malfunction.

• The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.

Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and oper-
ation of each piece of electrical equipment, and then determine the cause.

NOTE:
• CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incor-

rectly mastered by the customer on a computer.

• Check if the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the “red book” Compact

Disc Standard and may not play.

Symptom/ error message

Solution

Displays “COMMAND NOT REC-
OGNIZED” or the system fails to
interpret the command correctly.

1. Ensure that the command format is valid.

2. Speak clearly without pausing between words and at a level appropriate to the ambient noise
level.

3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost
on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.

4. If optional words of the command have been omitted, then command should be tried with
these in place.

The system consistently selects
the wrong voicetag

1. Ensure that the voicetag requested matches what was originally stored. This can be con-
firmed by giving the “Addressbook” Directory or Phone Directory command.

2. Replace one of the voicetags being confused with a different voicetag.

Symptom

Solution

System fails to interpret the com-
mand correctly.

1. Ensure that the command is valid.

2. Ensure that the command is spoken after the tone.

3. Speak clearly without pausing between words and at level appropriate to the ambient noise lev-
el in the vehicle.

4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster
on).
NOTE:
If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.

5. If more than one command was said at a time, try saying the commands separately.

6. If the system consistently fails to recognize commands, the voice training procedure should be
carried out to improve the recognition response for the speaker. See “Speaker adaptation (SA)
mode” earlier in this section. Refer to “OWNER’S MANUAL”.

The system consistently selects
the wrong voicetag

1. Ensure that the phone book entry name requested matches what was originally stored. This
can be confirmed by using the “List Names” command.

2. Replace one of the names being confused with a new name.

Revision: 2008 October

2009 Murano

AV-758

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.

NOTE:

• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking

the signal.

• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the

antenna and the waves reflected by mountains or buildings.

RELATED TO VEHICLE ICON

Symptom

Cause and Counter measure

Cannot play

Check if the CD/CF was inserted correctly.

Check if the CD/CF is scratched or dirty.

Check if there is condensation inside the player, and if there is, wait until the condensation is
gone (about 1 hour) before using the player.

If there is a temperature increase error, the player will play correctly after it returns to the normal
temperature.

If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music
CD files (CD-DA data) will be played.

Files with extensions other than “.MP3”, “.WMA”, “.mp3”, or “.wma” cannot be played. In addi-
tion, the character codes and number of characters for folder names and file names should be
in compliance with the specifications.

Check if the disc or the file is generated in an irregular format, This may occur depending on the
variation or the setting of MP3/WMA writing applications or other text editing applications.

Check if the finalization process, such as session close and disc close, is done for the disc.

Check if the CD/CF is protected by copyright.

Poor sound quality

Check if the CD/CF is scratched or dirty.

It takes a relatively long time be-
fore the music starts playing.

If there are many folder or file levels on the MP3/WMA CD/CF, or if it is a multisession disc, some
time may be required before the music starts playing.

Music cuts off or skips

The writing software and hardware combination might not match, or the writing speed, writing
depth, writing width might not match the specifications. Try using the slowest writing speed.

Skipping with high bit rate files

Skipping may occur with large quantities of data such as high bit rate data.

Move immediately to the next song
when playing

When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3”, or “.wma”,
or when play is prohibited by copyright protection, the player will skip to the next song.

The songs do not play back in the
desired order.

The playback order is the order in which the files were written by the software, so the files might
not play in the desired order.

Symptom

Possible cause

Possible solution

Names of roads differ between Plan

View and Birdview

™

This is because the quantity of the displayed
information is reduced so that the screen does
not become too crowded. There is also a
chance that names of the roads may be dis-
played multiple times, and the names appear-
ing on the screen may be different because of
a processing procedure.

This is not a malfunction.

The vehicle icon is not displayed in
the correct position.

The vehicle was transported after the ignition
switch was pressed off, for example, by a ferry
or car transporter.

Drive the vehicle for a while on a road where
GPS signals can be received.

The position and direction of the vehicle icon
may be incorrect depending on the driving en-
vironments and the levels of positioning accu-
racy of the navigation system.

This is not a malfunction. Drive the vehicle
for a while to automatically correct the posi-
tion and direction of the vehicle icon.

When the vehicle is traveling on a
new road, the vehicle icon is located
on another road nearby.

Because the new road is not stored in the map
data, the system automatically places the ve-
hicle icon on the nearest road available.

Updated road information will be included in
the next version of the map data.

Revision: 2008 October

2009 Murano

NORMAL OPERATING CONDITION

AV-759

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

RELATED TO ROUTE CALCULATION AND VISUAL GUIDANCE

The screen does not switch to the
night screen even after turning on
the headlights.

The daytime screen was set the last time the
headlights were turned on.

Set the screen to the night screen mode us-
ing <Day/Night> when you turn on the head-
lights.

The map does not scroll even when
the vehicle is moving.

The current location map screen is not dis-
played.

Press <MAP>.

The vehicle icon is not displayed.

The current location map screen is not dis-
played.

Press <MAP>.

The location of the vehicle icon is
misaligned from the actual position.

When using tire chains or replacing the tires,
speed calculations based on the speed sensor
may be incorrect.

Drive the vehicle for a while (at approximate-
ly 19 MPH for about 30 minutes) to automat-
ically correct the vehicle icon position.
If this does not correct the vehicle icon posi-
tion, contact an INFINITI dealer.

The map data has a mistake or is incomplete
(the vehicle icon position is always misaligned
in the same area).

Updated road information will be included in
the next version of the map data.

Symptom

Possible cause

Possible solution

Symptom

Possible cause

Possible solution

Waypoints are not included in
the auto reroute calculation.

Waypoints that you have already passed are not included
in the auto reroute calculation.

If you want to go to that waypoint
again, you need to edit the route.

Route information is not dis-
played.

Route calculation has not yet been performed.

Set the destination and perform route
calculation.

You are not driving on the suggested route.

Drive on the suggested route.

Route guidance is set to off.

Turn on route guidance.

Route information is not provided for certain types of roads
(roads displayed in gray).

This is not a malfunction.

The auto reroute calculation
(or detour calculation) sug-
gests the same route as the
one previously suggested.

Route calculations took priority conditions into consider-
ation, but the same route was calculated.

This is not a malfunction.

A waypoint cannot be added.

Five waypoints are already set on the route, including ones
that you have already passed.

A maximum of 5 waypoints can be
set on the route. If you want to go to
6 or more waypoints, perform route
calculations multiple times as neces-
sary.

The suggested route is not dis-
played.

Roads near the destination cannot be calculated.

Reset the destination to a main or or-
dinary road, and recalculate the
route.

The starting point and destination are too close.

Set a more distant destination.

The starting point and destination are too far away.

Divide your trip by selecting one or
two intermediate destinations, and
perform route calculations multiple
times.

There are time restricted roads (by the day of the week, by
time) near the current vehicle location or destination.

Set [Use Time Restricted Roads] to
off.

The part of the route that you
have already passed is delet-
ed.

A route is managed by sections between waypoints. If you
passed the first waypoint, the section between the starting
point and the waypoint is deleted. (It may not be deleted de-
pending on the area.)

This is not a malfunction.

An indirect route is suggested.

If there are restrictions (such as one-way streets) on roads
close to the starting point or destination, the system may
suggest an indirect route.

Adjust the location of the starting
point or destination.

The system may suggest an indirect route because route
calculation does not take into consideration some areas
such as narrow streets (gray roads.)

Reset the destination to a main or or-
dinary road, and recalculate the
route.

Revision: 2008 October

2009 Murano

AV-760

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

RELATED TO VOICE GUIDANCE

RELATED TO TRAFFIC INFORMATION

The landmark information
does not correspond to the ac-
tual information.

This may be caused by insufficient or incorrect map data.

Updated information will be included
in the next version of the data.

The suggested route does not
exactly connect to the starting
point, waypoints, or destina-
tion.

There is no data for route calculation closes to these loca-
tions.

Set the starting point, waypoints and
destination on a main road, and per-
form route calculation.

Symptom

Possible cause

Possible solution

Symptom

Possible cause

Possible solution

Voice guidance is not available

Voice guidance is only available at certain intersections
marked with? In some cases, voice guidance is not
available even when the vehicle should make a turn.

This is not a malfunction.

The vehicle has deviated from the suggested route.

Go back to the suggested route or request
route calculation again

Voice guidance is set to off.

Turn on voice guidance.

Route guidance is set to off.

Turn on voice guidance.

The guidance contact does not
correspond to the actual condi-
tion.

The contact of voice guidance may vary, depending on
the types of intersections at which turn are made.

Follow all traffic rules and regulations.

Symptom

Possible cause

Possible solution

The traffic information
is not displayed

The traffic information is not set to on.

Set the traffic information to on.

You are in an area where traffic information is not avail-
able

Scroll to an area where traffic information is
available

You have not subscribed to XM NavTraffic or, your sub-
scription to XM NavTraffic has expired.

Check your subscription status of XM NavTraffic.

The map scale is set at a level where the display of
icons is impossible.

Check that the map scale is set at a level in which
the display of icons is possible.

With the automatic de-
tour route search ON,
no detour route is set to
avoid congested areas.

There is no faster route compared to the current route,
based on the road network and traffic information.

The automatic detour search is not intended for
avoiding traffic jams. It searches for the fastest
route taking into consideration such things as
traffic jams.

The route does not
avoid road section with
traffic information stat-
ing it is closed due to
road construction.

The navigation system is designed not to avoid this
event because the actual period of closure may differ
from the declared roadwork period.

Observe the actual road condition and follow the
instructions on road for detour when necessary.
If the road closure is for certain, use detour func-
tion and set the detour distance to avoid the
closed road section.

Traffic information dis-
played differs from in-
formation from other
media (e.g. radio).

Other media may use different information sources.

Observe the actual road conditions and regula-
tions. Always observe safe driving practices and
follow all traffic regulations.

Revision: 2008 October

2009 Murano

PRECAUTIONS

AV-761

< PRECAUTION >

[BOSE AUDIO WITH NAVIGATION]

PRECAUTION

PRECAUTIONS

Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"

INFOID:0000000003671424

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the “SRS AIRBAG” and “SEAT BELT” of this
Service Manual.

WARNING:

• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in

the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.

• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal

injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the “SRS AIRBAG”.

• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-

vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors.

PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS

When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors while ignition switch is
ON or engine is running, never use air or electric power tools or strike near the sensor(s) with a hammer.
Heavy vibration may activate the sensor(s), deploy the airbag(s), possibly cause serious injury.
When using air or electric power tools or hammers, always turn OFF ignition switch, disconnect the battery,
and wait 3 minutes or more before performing any service.

Precaution for Trouble Diagnosis

INFOID:0000000003356691

AV COMMUNICATION SYSTEM

• Do not apply voltage of 7.0 V or higher to the measurement terminals.
• Use the tester with its open terminal voltage at 7.0 V or less.
• Turn ignition switch OFF and disconnect the battery cable from the negative terminal before checking the cir-

cuit.

Precaution for Harness Repair

INFOID:0000000003356692

AV COMMUNICATION SYSTEM

• Solder the repaired parts, and wrap with tape. [Frays of twisted line

must be within 110 mm (4.33 in).]

PKIA0306E

Revision: 2008 October

2009 Murano

PREPARATION

AV-763

< PREPARATION >

[BOSE AUDIO WITH NAVIGATION]

PREPARATION

Commercial Service Tools

INFOID:0000000003356693

Tool name

Description

Power tool

Loosening screws

PBIC0191E

Revision: 2008 October

2009 Murano

AV-764

< ON-VEHICLE REPAIR >

[BOSE AUDIO WITH NAVIGATION]

AV CONTROL UNIT

ON-VEHICLE REPAIR

AV CONTROL UNIT

Exploded View

INFOID:0000000003356694

REMOVAL

Refer to

IP-11, "Exploded View"

DISASSEMBLY

Removal and Installation

INFOID:0000000003356695

REMOVAL

Remove cluster lid C. Refer to

IP-11, "Exploded View"

Remove AV control unit with a A/C auto amp. as a single unit from the body.

Remove bracket screws, and then remove AV control unit.

INSTALLATION

Install in the reverse order of removal.

AV control unit

Bracket LH

A/C auto amp.

Bracket RH

JPNIA0799ZZ

Revision: 2008 October

2009 Murano

Nissan Murano Z51 (2008 year). Manual - part 61