Nissan Juke (2012 year). Service Repair Manual

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

DLK-211

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

SYMPTOM DIAGNOSIS

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK
SWITCH

ALL DOOR

ALL DOOR : Description

INFOID:0000000007579016

All doors do not lock/unlock using door lock and unlock switch.

ALL DOOR : Diagnosis Procedure

INFOID:0000000007579017

CHECK DOOR LOCK AND UNLOCK SWITCH

Check door lock and unlock switch.
Refer to

DLK-199, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (driver side).
Refer to

DLK-194, "DRIVER SIDE : Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

DRIVER SIDE

DRIVER SIDE : Description

INFOID:0000000007579018

Driver side door does not lock/unlock using door lock and unlock switch.

DRIVER SIDE : Diagnosis Procedure

INFOID:0000000007579019

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (driver side).
Refer to

DLK-194, "DRIVER SIDE : Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

PASSENGER SIDE

Revision: 2011 October

2012 JUKE

DLK-212

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

PASSENGER SIDE : Description

INFOID:0000000007579020

Passenger side door does not lock/unlock using door lock and unlock switch.

PASSENGER SIDE : Diagnosis Procedure

INFOID:0000000007579021

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (passenger side).
Refer to

DLK-195, "PASSENGER SIDE : Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

REAR LH

REAR LH : Description

INFOID:0000000007579022

Rear LH side door does not lock/unlock using door lock and unlock switch.

REAR LH : Diagnosis Procedure

INFOID:0000000007579023

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly LH.
Refer to

DLK-196, "REAR LH : Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

REAR RH

REAR RH : Description

INFOID:0000000007579024

Rear RH side door does not lock/unlock using door lock and unlock switch.

REAR RH : Diagnosis Procedure

INFOID:0000000007579025

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly RH
Refer to

DLK-197, "REAR RH : Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Revision: 2011 October

2012 JUKE

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

DLK-213

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

DLK-214

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR KEY CYLINDER OPERATION

DOOR DOES NOT LOCK/UNLOCK WITH DOOR KEY CYLINDER OPERA-
TION

Diagnosis Procedure

INFOID:0000000007579026

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

>> Go to

DLK-211, "ALL DOOR : Diagnosis Procedure"

CHECK DOOR KEY CYLINDER SWITCH

Check door key cylinder switch.
Refer to

DLK-192, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

DOOR DOES NOT LOCK/UNLOCK WITH KEYFOB

DLK-215

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

DOOR DOES NOT LOCK/UNLOCK WITH KEYFOB

Diagnosis Procedure

INFOID:0000000007579027

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

>> Go to

DLK-211, "ALL DOOR : Diagnosis Procedure"

CHECK REMOTE KEYLESS ENTRY RECEIVER

Check remote keyless entry receiver.
Refer to

DLK-208, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CHECK DOOR KEY CYLINDER SWITCH

Check door key cylinder switch.
Refer to

DLK-192, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

CHECK DOOR SWITCH

Check door switch.
Refer to

DLK-201, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 5.

>> Repair or replace the malfunctioning parts.

CHECK KEYFOB BATTERY

Check keyfob battery.
Refer to

DLK-207, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 6.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

DLK-216

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

BACK DOOR DOES NOT OPENED

BACK DOOR DOES NOT OPENED

Diagnosis Procedure

INFOID:0000000007579028

CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.
Refer to

DLK-190, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK BACK DOOR OPENER ACTUATOR

Check back door opener actuator.
Refer to

DLK-189, "Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CHECK VEHICLE SPEED SIGNAL

Check vehicle speed signal.
Refer to

MWI-31, "DTC Index"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE

DLK-217

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007579029

CHECK “DOOR LOCK–UNLOCK SET” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT” mode.

Check “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 2

>> Set “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

DLK-218

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

VEHICLE SPEED SENSING AUTO LOCK OPERATION DOES NOT OPERATE

VEHICLE SPEED SENSING AUTO LOCK OPERATION DOES NOT OPER-
ATE

Diagnosis Procedure

INFOID:0000000007579030

CHECK “AUTOMATIC LOCK/UNLOCK SELECT” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTOMATIC LOCK/UNLOCK SELECT” in “WORK SUPPORT” mode.

Check “AUTOMATIC LOCK/UNLOCK SELECT” setting in “WORK SUPPORT”.
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “Lock Only” or “Lock/Unlock” in “WORK SUPPORT”.

CHECK “AUTOMATIC DOOR LOCK SELECT” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTOMATIC DOOR LOCK SELECT” in “WORK SUPPORT” mode.

Check “AUTOMATIC DOOR LOCK SELECT” setting in “WORK SUPPORT”.
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 3.

>> Set “VH SPD” in “AUTOMATIC DOOR LOCK SELECT”.

REPLACE BCM

• Replace BCM. Refer to

BCS-141, "Removal and Installation"

• Confirm the operation after replacement.
Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

IGN OFF INTERLOCK DOOR UNLOCK FUNCTION DOES NOT OPERATE

DLK-219

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

IGN OFF INTERLOCK DOOR UNLOCK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007579031

CHECK “AUTOMATIC LOCK/UNLOCK SELECT” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTOMATIC LOCK/UNLOCK SELECT” in “WORK SUPPORT” mode.

Check “AUTOMATIC LOCK/UNLOCK SELECT” in “WORK SUPPORT”.
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “AUTOMATIC LOCK/UNLOCK SELECT” in “WORK SUPPORT”.

CHECK “AUTOMATIC DOOR UNLOCK SELECT” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTOMATIC DOOR UNLOCK SELECT” in “WORK SUPPORT” mode.

Check “AUTOMATIC DOOR UNLOCK SELECT” in “WORK SUPPORT”.
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 3.

>> Set “AUTOMATIC DOOR UNLOCK SELECT” in “WORK SUPPORT”.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

DLK-220

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

P RANGE INTERLOCK DOOR LOCK/UNLOCK FUNCTION DOES NOT OPER-

ATE

P RANGE INTERLOCK DOOR LOCK/UNLOCK FUNCTION DOES NOT OP-
ERATE

Diagnosis Procedure

INFOID:0000000007579032

CHECK “AUTOMATIC LOCK/UNLOCK SELECT” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTOMATIC LOCK/UNLOCK SELECT” in “WORK SUPPORT” mode.

Check “AUTOMATIC LOCK/UNLOCK SELECT” setting in “WORK SUPPORT”.
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “Unlock Only”, “Lock Only” or “Lock/Unlock” in “AUTOMATIC LOCK/UNLOCK SELECT”.

CHECK “AUTOMATIC DOOR LOCK SELECT” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTOMATIC DOOR LOCK SELECT” in “WORK SUPPORT” mode.

Check “AUTOMATIC DOOR LOCK SELECT” setting in “WORK SUPPORT”.
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 3.

>> Set “P RANGE” in “AUTOMATIC DOOR LOCK SELECT”.

CHECK “AUTOMATIC DOOR UNLOCK SELECT” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTOMATIC DOOR UNLOCK SELECT” in “WORK SUPPORT” mode.

Check “AUTOMATIC DOOR UNLOCK SELECT” setting in “WORK SUPPORT”.
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 4.

>> Set “MODE 2” or “MODE 4” in “AUTOMATIC DOOR UNLOCK SELECT”.

CHECK TCM

Check TCM for DTC.
Refer to

TM-116, "DTC Index"

Is the inspection result normal?

YES

>> GO TO 5.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

DLK-221

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007579033

CHECK “AUTO LOCK SET” SETTING WITH CONSULT

Select “MULTI REMOTE ENT” of “BCM” using CONSULT.

Select “AUTO LOCK SET” in “WORK SUPPORT” mode.

Check “AUTO LOCK SET” in “WORK SUPPORT”.
Refer to

DLK-179, "MULTI REMOTE ENT : CONSULT Function (BCM - MULTI REMOTE ENT)"

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “AUTO LOCK SET” in “WORK SUPPORT”.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

DLK-222

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

UNLOCK LINK FUNCTION DOES NOT OPERATE

UNLOCK LINK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007579034

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

KEY OUT INTERLOCK DOOR UNLOCK FUNCTION DOES NOT OPERATE

DLK-223

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

KEY OUT INTERLOCK DOOR UNLOCK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007579035

CHECK “AUTOMATIC LOCK/UNLOCK SELECT” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTOMATIC LOCK/UNLOCK SELECT” in “WORK SUPPORT” mode.

Check “AUTOMATIC LOCK/UNLOCK SELECT” in “WORK SUPPORT”.
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “AUTOMATIC LOCK/UNLOCK SELECT” in “WORK SUPPORT”.

CHECK “AUTOMATIC DOOR UNLOCK SELECT” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTOMATIC DOOR UNLOCK SELECT” in “WORK SUPPORT” mode.

Check “AUTOMATIC DOOR UNLOCK SELECT” in “WORK SUPPORT”.
Refer to

DLK-177, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> GO TO 3.

>> Set “AUTOMATIC DOOR UNLOCK SELECT” in “WORK SUPPORT”.

CHECK KEY SWITCH

Check key switch.

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

DLK-224

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

KEY REMINDER FUNCTION DOES NOT OPERATE

KEY REMINDER FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007579036

CHECK DOOR LOCK AND UNLOCK SWITCH

Check door lock and unlock switch.
Refer to

DLK-199, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK KEY SWITCH

Check key switch.
Refer to

DLK-205, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CHECK DRIVER SIDE DOOR SWITCH

Check driver side door switch.
Refer to

DLK-201, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

HAZARD REMINDER OPERATION DOES NOT OPERATE

DLK-225

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

HAZARD REMINDER OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007579037

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to

BCS-122, "DTC Index"

. (BCM)

NO-2

>> Refer to

MWI-31, "DTC Index"

. (Combination meter)

CHECK “HAZARD LAMP SET” SETTING IN “WORK SUPPORT”

Select “MULTI REMOTE ENT” of “BCM” using CONSULT.

Select “HAZARD LAMP SET” in “WORK SUPPORT” mode.

Check “HAZARD LAMP SET” in “WORK SUPPORT”.
Refer to

DLK-179, "MULTI REMOTE ENT : CONSULT Function (BCM - MULTI REMOTE ENT)"

Is the inspection result normal?

YES

>> GO TO 3.

>> Set “HAZARD LAMP SET” in “WORK SUPPORT”.

CHECK HAZARD WARNING LAMP

Check hazard warning lamp.
Refer to

DLK-204, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

BCS-141, "Removal and Installation"

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

GI-43, "Intermittent Incident"

Revision: 2011 October

2012 JUKE

DLK-226

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

SQUEAK AND RATTLE TROUBLE DIAGNOSES

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

INFOID:0000000007579038

CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
customer's comments; refer to

DLK-230, "Diagnostic Worksheet"

. This information is necessary to duplicate

the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain

all the facts and conditions that exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is

concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

• Squeak – (Like tennis shoes on a clean floor)

Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping

• Creak – (Like walking on an old wooden floor)

Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.

• Rattle – (Like shaking a baby rattle)

Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

• Knock – (Like a knock on a door)

Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

• Tick – (Like a clock second hand)

Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

• Thump – (Heavy, muffled knock noise)

Thump characteristics include softer knock/dead sound often brought on by activity.

• Buzz – (Like a bumblebee)

Buzz characteristics include high frequency rattle/firm contact.

• Often the degree of acceptable noise level will vary depending up on the person. A noise that a technician

may judge as acceptable may be very irritating to the customer.

• Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.

SBT842

Revision: 2011 October

2012 JUKE

Nissan Juke (2012 year). Service Repair Manual - part 58