Nissan Juke (2012 year). Service Repair Manual - part 51

HAZARD AND BUZZER REMINDER DOES NOT OPERATE

DLK-99

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

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HAZARD AND BUZZER REMINDER DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578888

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-58, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-31, "DTC Index"

. (Combination meter)

2.

CHECK “HAZARD ANSWER BACK” SETTING IN “WORK SUPPORT”

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “HAZARD ANSWER BACK” in “WORK SUPPORT” mode.

3.

Check the “HAZARD ANSWER BACK” in “WORK SUPPORT”.
Refer to 

DLK-30, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Set “HAZARD ANSWER BACK” in “WORK SUPPORT”.

3.

CHECK “ANS BACK I-KEY LOCK” SETTING IN “WORK SUPPORT”

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “ANS BACK I-KEY LOCK” in “WORK SUPPORT” mode.

3.

Check the “ANS BACK I-KEY LOCK” in “WORK SUPPORT”.
Refer to 

DLK-30, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Set “ANS BACK I-KEY LOCK” in “WORK SUPPORT”.

4.

CHECK “ANS BACK I-KEY UNLOCK” SETTING IN “WORK SUPPORT”

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “ANS BACK I-KEY UNLOCK” in “WORK SUPPORT” mode.

3.

Check the “ANS BACK I-KEY UNLOCK” in “WORK SUPPORT”.
Refer to 

DLK-30, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Set “ANS BACK I-KEY UNLOCK” in “WORK SUPPORT”.

5.

CHECK HAZARD FUNCTION

Check hazard function.
Refer to 

DLK-74, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Repair or replace the malfunctioning parts.

6.

CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.
Refer to 

DLK-76, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Repair or replace the malfunctioning parts.

7.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement. 

Is the result normal?

YES

>> INSPECTION END

Revision: 2011 October

2012 JUKE

DLK-100

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

HAZARD AND BUZZER REMINDER DOES NOT OPERATE

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

KEY REMINDER FUNCTION DOES NOT OPERATE

DLK-101

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

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KEY REMINDER FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578889

1.

CHECK DTC WITH BCM

Check that DTC is not detected with BCM.
Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Refer to 

BCS-58, "DTC Index"

.

2.

CHECK “ANTI KEY LOCK IN FUNCTI” SETTING IN “WORK SUPPORT”

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “ANTI KEY LOCK IN FUNCTI” in “WORK SUPPORT” mode.

3.

Check “ANTI KEY LOCK IN FUNCTI” in “WORK SUPPORT”.
Refer to 

DLK-30, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Set “ANTI KEY LOCK IN FUNCTI” in “WORK SUPPORT”.

3.

CHECK DOOR SWITCH

Check door switch.
Refer to 

DLK-71, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Instrument center: Refer to 

DLK-41, "DTC Logic"

.

• Console: Refer to 

DLK-43, "DTC Logic"

.

• Luggage room: Refer to 

DLK-45, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CHECK UNLOCK SENSOR

Check unlock sensor.
Refer to 

DLK-82, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Repair or replace the malfunctioning parts.

6.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement. 

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

DLK-102

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

OFF POSITION WARNING DOES NOT OPERATE

OFF POSITION WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578890

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-58, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-31, "DTC Index"

. (Combination meter)

2.

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to 

DLK-71, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to 

WCS-36, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.
Refer to 

DLK-76, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

P POSITION WARNING DOES NOT OPERATE

DLK-103

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

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P POSITION WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578891

1.

CHECK DTC WITH BCM, TCM AND COMBINATION METER

Check that DTC is not detected with BCM, TCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-58, "DTC Index"

. (BCM)

NO-2

>> Refer to 

TM-116, "DTC Index"

. (TCM)

NO-3

>> Refer to 

MWI-31, "DTC Index"

. (Combination meter)

2.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to 

WCS-36, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.
Refer to 

DLK-76, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to 

DLK-71, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Instrument center: Refer to 

DLK-41, "DTC Logic"

.

• Console: Refer to 

DLK-43, "DTC Logic"

.

• Luggage room: Refer to 

DLK-45, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Repair or replace the malfunctioning parts.

6.

CHECK KEY WARNING LAMP

Check key warning lamp.
Refer to 

DLK-78, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Repair or replace the malfunctioning parts.

7.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

DLK-104

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

ACC WARNING DOES NOT OPERATE

ACC WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578892

1.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to 

WCS-36, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

TAKE AWAY WARNING DOES NOT OPERATE

DLK-105

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

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TAKE AWAY WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578893

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-58, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-31, "DTC Index"

. (Combination meter)

2.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to 

WCS-36, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK KEY WARNING LAMP

Check key warning lamp.
Refer to 

DLK-78, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK DOOR SWITCH

Check door switch.
Refer to 

DLK-71, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.
Refer to 

DLK-76, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Repair or replace the malfunctioning parts.

6.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Instrument center: Refer to 

DLK-41, "DTC Logic"

.

• Console: Refer to 

DLK-43, "DTC Logic"

.

• Luggage room: Refer to 

DLK-45, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Repair or replace the malfunctioning parts.

7.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

DLK-106

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

INTELLIGENT KEY LOW BATTERY WARNING DOES NOT OPERATE

INTELLIGENT KEY LOW BATTERY WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578894

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-58, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-31, "DTC Index"

. (Combination meter)

2.

CHECK “LO- BATT OF KEY FOB WARN” SETTING IN “WORK SUPPORT”

1.

Select “INTELLIGENT KEY” of “BCM”.

2.

Select “LO- BATT OF KEY FOB WARN” in “WORK SUPPORT” mode.

3.

Check “LO- BATT OF KEY FOB WARN” in “WORK SUPPORT”.
Refer to 

DLK-30, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Set “LO- BATT OF KEY FOB WARN” in “WORK SUPPORT”.

3.

CHECK KEY WARNING LAMP

Check key warning lamp.
Refer to 

DLK-78, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK INTELLIGENT KEY 

Check Intelligent key.
Refer to 

DLK-75, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Instrument center: Refer to 

DLK-41, "DTC Logic"

.

• Console: Refer to 

DLK-43, "DTC Logic"

.

• Luggage room: Refer to 

DLK-45, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Repair or replace the malfunctioning parts.

6.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

DOOR LOCK OPERATION WARNING DOES NOT OPERATE

DLK-107

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

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DOOR LOCK OPERATION WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578895

1.

CHECK DOOR LOCK FUNCTION

Check door lock function.
Does door lock/unlock using door request switch?

YES

>> GO TO 2.

NO

>> Refer to 

DLK-69, "Component Function Check"

.

2.

CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.
Refer to 

DLK-76, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

DLK-108

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

KEY ID WARNING DOES NOT OPERATE

KEY ID WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578896

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-58, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-31, "DTC Index"

. (Combination meter)

2.

CHECK INTELLIGENT KEY

Check Intelligent Key.
Refer to 

DLK-75, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Instrument center: Refer to 

DLK-41, "DTC Logic"

.

• Console: Refer to 

DLK-43, "DTC Logic"

.

• Luggage room: Refer to 

DLK-45, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK KEY WARNING LAMP

Check key warning lamp.
Refer to 

DLK-78, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

KEY WARNING LAMP DOES NOT ILLUMINATE

DLK-109

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

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KEY WARNING LAMP DOES NOT ILLUMINATE

Diagnosis Procedure

INFOID:0000000007578897

1.

CHECK KEY WARNING LAMP 

Check key warning lamp.
Refer to 

DLK-78, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

DLK-110

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

UNLOCK LINK FUNCTION DOES NOT OPERATE

UNLOCK LINK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000007578898

1.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-80, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-43, "Intermittent Incident"

.

Revision: 2011 October

2012 JUKE

SQUEAK AND RATTLE TROUBLE DIAGNOSES

DLK-111

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

INFOID:0000000007578899

CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
customer's comments; refer to 

DLK-115, "Diagnostic Worksheet"

. This information is necessary to duplicate

the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain

all the facts and conditions that exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is

concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

• Squeak – (Like tennis shoes on a clean floor)

Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping

• Creak – (Like walking on an old wooden floor)

Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.

• Rattle – (Like shaking a baby rattle)

Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

• Knock – (Like a knock on a door)

Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

• Tick – (Like a clock second hand)

Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

• Thump – (Heavy, muffled knock noise)

Thump characteristics include softer knock/dead sound often brought on by activity.

• Buzz – (Like a bumblebee)

Buzz characteristics include high frequency rattle/firm contact.

• Often the degree of acceptable noise level will vary depending up on the person. A noise that a technician

may judge as acceptable may be very irritating to the customer.

• Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.

SBT842

Revision: 2011 October

2012 JUKE

DLK-112

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

SQUEAK AND RATTLE TROUBLE DIAGNOSES

If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the

vehicle body.

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

1.

Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis ear: J-39570, Engine ear and mechanics stethoscope).

2.

Narrow down the noise to a more specific area and identify the cause of the noise by:

• Removing the components in the area that is are suspected to be the cause of the noise.

Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

• Tapping or pushing/pulling the component that is are suspected to be the cause of the noise.

Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.

• Feeling for a vibration by hand by touching the component(s) that is are suspected to be the cause of the

noise.

• Placing a piece of paper between components that are suspected to be the cause of the noise.
• Looking for loose components and contact marks.

Refer to 

DLK-113, "Inspection Procedure"

.

REPAIR THE CAUSE

• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-

thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through the authorized Nissan Parts
Department.

CAUTION:

Never use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100

×

135 mm (3.94

×

5.31 in)/76884-71L01: 60

×

85 mm (2.36

×

3.35 in)/76884-

71L02:15

×

25 mm (0.59

×

0.98 in)

INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50

×

50 mm (1.97

×

1.97 in)/73982-

50Y00: 10 mm (0.39 in) thick, 50

×

50 mm (1.97

×

1.97 in)

INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30

×

50 mm (1.18

×

1.97 in)

FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15

×

25 mm (0.59

×

0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll

The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE

Revision: 2011 October

2012 JUKE

SQUEAK AND RATTLE TROUBLE DIAGNOSES

DLK-113

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

C

D

E

F

G

H

I

J

L

M

A

B

DLK

N

O

P

Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that is be visible or does not fit. Will only last a few months.
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.

CONFIRM THE REPAIR

Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.

Inspection Procedure

INFOID:0000000007578900

Refer to Table of Contents for specific component removal and installation information.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:

1.

The cluster lid A and instrument panel

2.

Acrylic lens and combination meter housing

3.

Instrument panel to front pillar garnish

4.

Instrument panel to windshield

5.

Instrument panel mounting pins

6.

Wiring harnesses behind the combination meter

7.

A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.

CAUTION:

Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the
recheck of repair becomes impossible.

CENTER CONSOLE

Components to pay attention to include:

1.

Shifter assembly cover to finisher

2.

A/C control unit and cluster lid C

3.

Wiring harnesses behind audio and A/C control unit

The instrument panel repair and isolation procedures also apply to the center console.

DOORS

Pay attention to the following:

1.

Finisher and inner panel making a slapping noise

2.

Inside handle escutcheon to door finisher

3.

Wiring harnesses tapping

4.

Door striker out of alignment causing a popping noise on starts and stops

Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition look for the following:
1.

Trunk lid dumpers out of adjustment

2.

Trunk lid striker out of adjustment

3.

The trunk lid torsion bars knocking together

4.

A loose license plate or bracket

Revision: 2011 October

2012 JUKE

DLK-114

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.

SUNROOF/HEADLINING

Noises in the sunroof/headlining area can often be traced to one of the following:

1.

Sunroof lid, rail, linkage or seals making a rattle or light knocking noise

2.

Sunvisor shaft shaking in the holder

3.

Front or rear windshield touching headlining and squeaking

Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.

SEATS

When isolating seat noise it's important to note the position the seats in and the load placed on the seat when
the noise occurs. These conditions should be duplicated when verifying and isolating the cause of the noise.
Cause of seat noise include:

1.

Headrest rods and holder

2.

A squeak between the seat pad cushion and frame

3.

The rear seatback lock and bracket

These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs.Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:

1.

Any component mounted to the engine wall

2.

Components that pass through the engine wall

3.

Engine wall mounts and connectors

4.

Loose radiator mounting pins

5.

Hood bumpers out of adjustment

6.

Hood striker out of adjustment

These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

Revision: 2011 October

2012 JUKE