Content .. 453 454 455 456 ..

Nissan Juke (2016 year). Service Repair Manual - part 455

IP-6

< SYMPTOM DIAGNOSIS >

SQUEAK AND RATTLE TROUBLE DIAGNOSES

SYMPTOM DIAGNOSIS

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

INFOID:0000000012199203

CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-

nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any

customer comments. Refer to

IP-10, "Diagnostic Worksheet"

. This information is necessary to duplicate the

conditions that exist when the noise occurs.

• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain

all the facts and conditions that exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is

concerned about. This can be accomplished by performing a test drive with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so that the customer, service adviser, and technician use the same language when describing

the noise.

• Squeak – (Like tennis shoes on a clean floor)

Squeak characteristics include the light contact / fast movement / brought on by road conditions / hard sur-

faces = high-pitched noise / softer surfaces = low-pitched noises / edge to surface = chirping

• Creak – (Like walking on an old wooden floor)

Creak characteristics include firm contact / slow movement/twisting with a rotational movement / pitch

dependent on materials / often brought on by activity.

• Rattle – (Like shaking a baby rattle)

Rattle characteristics include fast repeated contact / vibration or similar movement / loose parts/missing clip

or fastener / incorrect clearance.

• Knock – (Like a knock on a door)

Knock characteristics include hollow sounds / sometimes repeating / often brought on by driver action.

• Tick – (Like a clock second hand)

Tick characteristics include gentle contacting of light materials / loose components / can be caused by driver

action or road conditions.

• Thump – (Heavy, muffled knock noise)

Thump characteristics include softer knock / dull sounds often brought on by activity.

• Buzz – (Like a bumblebee)

Buzz characteristics include high frequency rattle / firm contact.

• Often the degree of acceptable noise level varies depending upon the person. A noise that a technician may

judge as acceptable may be very irritating to a customer.

• Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

SBT842

Revision: November 2015

2016 JUKE

SQUEAK AND RATTLE TROUBLE DIAGNOSES

IP-7

< SYMPTOM DIAGNOSIS >

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on

the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to

duplicate the same conditions when the repair is reconfirmed.

If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-

cate the noise with the vehicle stopped by doing one or all of the following items:

1) Close a door.

2) Tap or push/pull around the area where the noise appears to be coming from.

3) Rev the engine.

4) Use a floor jack to recreate vehicle “twist”.

5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).

6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the

vehicle body.

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related

to the concern or symptom.

If a TSB relates to the symptom, follow the procedure to repair the noise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool

(Chassis ear: J-39570, engine ear, and mechanics stethoscope).

2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• Removing the component(s) in the area that is / are suspected to be the cause of the noise.

Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken

or lost during the repair, resulting in the creation of new noise.

• Tapping or pushing/pulling the component(s) that is / are suspected to be the cause of the noise.

Do not tap or push/pull the component(s) with excessive force, otherwise the noise is eliminated only tempo-

rarily.

• Feeling for a vibration by hand by touching the component(s) that is / are suspected to be the cause of the

noise.

• Placing a piece of paper between components that are suspected to be the cause of the noise.

• Looking for loose components and contact marks.

Refer to

IP-8, "Inspection Procedure"

REPAIR THE CAUSE

• If the cause is a loose component, tighten the component securely.

• If the cause is insufficient clearance between components:

- Separate components by repositioning or loosening and retightening the components, if possible.

- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape, or ure-

thane tape. A NISSAN Squeak and Rattle Kit (J-50397) is available through the authorized NISSAN Parts

Department.

CAUTION:

Never use excessive force as many components are constructed of plastic and may be damaged.

NOTE:

Always check with the Parts Department for the latest parts information.

The following materials are contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside

cover of the kit; and can each be ordered separately as needed.

URETHANE PADS [1.5 mm (0.059 in) thick]

Insulates connectors, harness, etc.

• 76268-9E005: 100

135 mm (3.937

5.315 in)

• 76884-71L01: 60

85 mm (2.362

3.346 in)

• 76884-71L02: 15

25 mm (0.591

0.984 in)

INSULATOR (Foam blocks)

Insulates components from contact. Can be used to fill space behind a panel.

• 73982-9E000: 45 mm (1.772 in) thick, 50

50 mm (1.969

1.969 in)

• 73982-50Y00: 10 mm (0.394 in) thick, 50

50 mm (1.969

1.969 in)

INSULATOR (Light foam block)

80845-71L00: 30 mm (1.181 in) thick, 30

50 mm (1.181

1.969in)

FELT CLOTHTAPE

Revision: November 2015

2016 JUKE

IP-8

< SYMPTOM DIAGNOSIS >

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Used to insulate where movement does not occur. Ideal for instrument panel applications.

• 68370-4B000: 15

25 mm (0.591

0.984 in) pad

• 68239-13E00: 5 mm (0.197 in) wide tape roll

The following materials, not found in the kit, can also be used to repair squeaks and rattles.

UHMW (TEFLON) TAPE

Insulates where slight movement is present. Ideal for instrument panel applications.

SILICONE GREASE

Used in place of UHMW tape that is visible or does not fit. Only lasts a few months.

SILICONE SPRAY

Used when grease cannot be applied.

DUCT TAPE

Used to eliminate movement.

CONFIRM THE REPAIR

After repair is complete, test drive the vehicle to confirm that the cause of noise is repaired by test driving the

vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the

notes on the Diagnostic Worksheet.

Inspection Procedure

INFOID:0000000012199204

Refer to Table of Contents for specific component removal and installation information.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint

These incidents can usually be located by tapping or moving the components to duplicate the noise or by

pressing on the components while driving to stop the noise. Most of these incidents can be repaired by

applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate

wiring harness.

CAUTION:

Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the

recheck of repair becomes impossible.

CENTER CONSOLE

Components to check include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.

DOORS

Check the following items:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon connection to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping, moving the components, or pressing on them while driving to duplicate the conditions can isolate

many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks from

the NISSAN Squeak and Rattle Kit (J-50397) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.

In addition check for the following items:

Revision: November 2015

2016 JUKE

SQUEAK AND RATTLE TROUBLE DIAGNOSES

IP-9

< SYMPTOM DIAGNOSIS >

1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing, or insulating the item(s) or component(s) caus-

ing the noise.

SUNROOF/HEADLINING

Noises in the sunroof / headlining area can often be traced to one of the following items:
1. Sunroof lid, rail, linkage, or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these

incidents. Repairs usually consist of insulating with felt cloth tape.

SEATS

When isolating seat noise it is important to note the position the seat is in and the load placed on the seat

when the noise occurs. These conditions should be duplicated when verifying and isolating the cause of the

noise.

Causes of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-

ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component

or applying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or on the engine wall. The noise is then

transmitted into the passenger compartment.

Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best

method is to secure, move, or insulate one component at a time and test drive the vehicle. Also, engine RPM

or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or

insulating the component causing the noise.

Revision: November 2015

2016 JUKE

IP-10

< SYMPTOM DIAGNOSIS >

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Diagnostic Worksheet

INFOID:0000000012199205

PIIB8740E

Revision: November 2015

2016 JUKE

SQUEAK AND RATTLE TROUBLE DIAGNOSES

IP-11

< SYMPTOM DIAGNOSIS >

PIIB8742E

Revision: November 2015

2016 JUKE

IP-12

< REMOVAL AND INSTALLATION >

INSTRUMENT PANEL ASSEMBLY

REMOVAL AND INSTALLATION

INSTRUMENT PANEL ASSEMBLY

Exploded View

INFOID:0000000012199206

JSJIA0096GB

Revision: November 2015

2016 JUKE

INSTRUMENT PANEL ASSEMBLY

IP-13

< REMOVAL AND INSTALLATION >

Removal and Installation

INFOID:0000000012199207

WORK STEP

When removing instrument panel assembly, combination meter, audio unit, NAVI C/U, or center console

assembly take steps in the order shown by the numbers below.

Front passenger air bag module

Instrument panel assembly

Instrument side finisher LH

Combination meter

Cluster lid A

Push-button ignition switch

Steering column upper cover (with-
out paddle shifter)

Steering column lower cover (without
paddle shifter)

Multi display unit

10. Instrument lower cover LH

11. Instrument lower cover RH

12. Glove box lid

13. Glove box dumper

14. Glove box assembly

15. Illumination lamp

16. Socket and bulb

17. Instrument side finisher RH

18. Switch panel

19. Sunload sensor

20. Optical sensor

21. Hazard switch

22. Instrument lower panel LH

23. Audio unit or AV C/U

24. Steering lock escutcheon (without In-

telligent Key)

25. Steering column mask (with Intelli-

gent Key)

26. Cluster lid C

27. Warning lamp

28. Socket knob

29. Inner socket

30. Socket ring

31. Cluster tray

32. USB connector

33. A/C controller (manual A/C)

34. A/C finisher (manual A/C)

35. Knob

36. Steering column upper cover (with

paddle shifter)

37. Steering column LH cover (with pad-

dle shifter)

38. Steering column lower cover (with

paddle shifter)

39. Steering column RH cover (with pad-

dle shifter)

: Clip

: Pawl

: Metal clip

: Always replace after every disassembly.

: N·m (kg-m, ft-lb)

, : Indicates that the part is connected at points with same symbol in actual vehicle.

PARTS

INSTRUMENT

PANEL

ASSEMBLY

COMBINATION

METER

AUDIO UNIT

NAVI C/U

CENTER

CONSOLE

ASSEMBLY

Shift lever knob (MT models only)

[1]

Console finisher assembly

[2]

Console rear finisher

[3]

Center console assembly fixing screws (rear side)

[4]

Instrument lower cover LH

[5]

Instrument lower cover RH

[6]

Center console assembly

[7]

Front body side welt LH

[8]

Front pillar garnish LH

[9]

Instrument side finisher LH

[10]

Instrument lower panel LH

[11]

[1]

Driver air bag module

[12]

Steering wheel assembly

[13]

Steering column covers

[14]

Spiral cable

[15]

Combination switch

[16]

Revision: November 2015

2016 JUKE

Content .. 453 454 455 456 ..