Nissan Juke (2016 year). Service Repair Manual - part 450

INT-6

< PREPARATION >

CLIP LIST

CLIP LIST

Clip List

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JMJIA3734GB

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2016 JUKE

SQUEAK AND RATTLE TROUBLE DIAGNOSES

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SYMPTOM DIAGNOSIS

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

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CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-

nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any

customer comments. Refer to 

INT-11, "Diagnostic Worksheet"

. This information is necessary to duplicate the

conditions that exist when the noise occurs.

• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain

all the facts and conditions that exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is

concerned about. This can be accomplished by performing a test drive with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so that the customer, service adviser, and technician use the same language when describing

the noise.

• Squeak – (Like tennis shoes on a clean floor)

Squeak characteristics include the light contact / fast movement / brought on by road conditions / hard sur-

faces = high-pitched noise / softer surfaces = low-pitched noises / edge to surface = chirping

• Creak – (Like walking on an old wooden floor)

Creak characteristics include firm contact / slow movement/twisting with a rotational movement / pitch

dependent on materials / often brought on by activity.

• Rattle – (Like shaking a baby rattle)

Rattle characteristics include fast repeated contact / vibration or similar movement / loose parts/missing clip

or fastener / incorrect clearance.

• Knock – (Like a knock on a door)

Knock characteristics include hollow sounds / sometimes repeating / often brought on by driver action.

• Tick – (Like a clock second hand)

Tick characteristics include gentle contacting of light materials / loose components / can be caused by driver

action or road conditions.

• Thump – (Heavy, muffled knock noise)

Thump characteristics include softer knock / dull sounds often brought on by activity.

• Buzz – (Like a bumblebee)

Buzz characteristics include high frequency rattle / firm contact.

• Often the degree of acceptable noise level varies depending upon the person. A noise that a technician may

judge as acceptable may be very irritating to a customer.

• Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

SBT842

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on

the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to

duplicate the same conditions when the repair is reconfirmed.

If the noise can be duplicated easily during the test drive, do the following with the vehicle stopped to help

identify the source of the noise.

1) Close a door.

2) Tap or push/pull around the area where the noise appears to be coming from.

3) Rev the engine.

4) Use a floor jack to recreate vehicle “twist”.

5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).

6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the

vehicle body.

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related

to the concern or symptom.

If a TSB relates to the symptom, follow the procedure to repair the noise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool

(Chassis ear: J-39570, engine ear, and mechanics stethoscope).

2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• Removing the component(s) in the area(s) that is / are suspected to be the cause of the noise.

Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken

or lost during the repair, creating a new noise.

• Tapping or pushing/pulling the component(s) that is / are suspected to be the cause of the noise.

Do not tap or push/pull the component(s) with excessive force, otherwise the noise is eliminated only tempo-

rarily.

• Feeling for a vibration by hand by touching the component(s) that is / are suspected to be the cause of the

noise.

• Placing a piece of paper between components that are suspected to be the cause of the noise.

• Looking for loose components and contact marks.

Refer to 

INT-9, "Inspection Procedure"

.

REPAIR THE CAUSE

• If the cause is a loose component, tighten the component securely.

• If the cause is insufficient clearance between components:

- Separate components by repositioning or loosening and retightening the components, if possible.

- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape, or ure-

thane tape. A NISSAN Squeak and Rattle Kit (J-50397) is available through the authorized NISSAN Parts

Department.

CAUTION:

Never use excessive force as many components are constructed of plastic and may be damaged.

NOTE:

Always check with the Parts Department for the latest parts information.

The following materials are contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside

cover of the kit; and can each be ordered separately as needed.

URETHANE PADS [1.5 mm (0.059 in) thick]

Insulates connectors, harness, etc.

• 76268-9E005: 100

×

135 mm (3.937

×

5.315 in)

• 76884-71L01: 60

×

85 mm (2.362

×

3.346 in)

• 76884-71L02: 15

×

25 mm (0.591

×

0.984 in)

INSULATOR (Foam blocks)

Insulates components from contact. Can be used to fill space behind a panel.

• 73982-9E000: 45 mm (1.772 in) thick, 50

×

50 mm (1.969

×

1.969 in)

• 73982-50Y00: 10 mm (0.394 in) thick, 50

×

50 mm (1.969

×

1.969 in)

INSULATOR (Light foam block)

80845-71L00: 30 mm (1.18 in) thick, 30

×

50 mm (1.181

×

1.969in)

FELT CLOTHTAPE

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Used to insulate where movement does not occur. Ideal for instrument panel applications.

• 68370-4B000: 15

×

25 mm (0.591

×

0.984 in) pad

• 68239-13E00: 5 mm (0.197 in) wide tape roll

The following materials, not found in the kit, can also be used to repair squeaks and rattles.

UHMW (TEFLON) TAPE

Insulates where slight movement is present. Ideal for instrument panel applications.

SILICONE GREASE

Used in place of UHMW tape that is visible or does not fit. Only lasts a few months.

SILICONE SPRAY

Used when grease cannot be applied.

DUCT TAPE

Used to eliminate movement.

CONFIRM THE REPAIR

After repair is complete, test drive the vehicle to confirm that the cause of noise is repaired by test driving the

vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the

notes on the Diagnostic Worksheet.

Inspection Procedure

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Refer to Table of Contents for specific component removal and installation information.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint

These incidents can usually be located by tapping or moving the components to duplicate the noise or by

pressing on the components while driving to stop the noise. Most of these incidents can be repaired by

applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate

wiring harness.

CAUTION:

Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the

recheck of repair becomes impossible.

CENTER CONSOLE

Components to check include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.

DOORS

Check the following items:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon connection to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping, moving the components, or pressing on them while driving to duplicate the conditions can isolate

many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks from

the NISSAN Squeak and Rattle Kit (J-50397) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.

In addition check for the following items:

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing, or insulating the item(s) or component(s) caus-

ing the noise.

SUNROOF/HEADLINING

Noises in the sunroof / headlining area can often be traced to one of the following items:
1. Sunroof lid, rail, linkage, or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these

incidents. Repairs usually consist of insulating with felt cloth tape.

SEATS

When isolating seat noise it is important to note the position the seat is in and the load placed on the seat

when the noise occurs. These conditions should be duplicated when verifying and isolating the cause of the

noise.

Causes of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-

ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component

or applying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or on the engine wall. The noise is then

transmitted into the passenger compartment.

Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best

method is to secure, move, or insulate one component at a time and test drive the vehicle. Also, engine RPM

or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or

insulating the component causing the noise.

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

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Diagnostic Worksheet

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

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FRONT DOOR FINISHER

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REMOVAL AND INSTALLATION

FRONT DOOR FINISHER

Exploded View

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Removal and Installation

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REMOVAL

CAUTION:

• When removing. always use a remover tool that is made of plastic.

• Never damage the door panel.

1. Fully open door window.
2. Remove pull handle.

1.

Front door panel

2.

Front door finisher

3.

Cap

4.

Pull handle

5.

Power window switch finisher

6.

Pull handle bracket

: Clip

: Pawl

: Metal clip

JMJIA4517ZZ

Revision: November 2015

2016 JUKE