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Conflict Management Curriculum Training 57 The Collaborator: Assertive / Cooperative Teamwork and cooperation help everyone achieve their goals – and maintain relationships. Useful when: Summarise the questionnaire findings by showing the slide – get delegates to mark
19 – Handling Conflict
COMPETITOR I WIN – YOU LOSE
COLLABORATOR I WIN – YOU WIN
COMPROMISER YOU BEND – I BEND
ASSERTIVE
UNASSERTIVE AVOIDER NO WINNER – NO LOSER
ACCOMMODATOR I LOSE – YOU WIN UNCOOPERATIVE COOPERATIVE
Agree with delegates the meanings of assertiveness and cooperation, and |