Mazda CX-9 Grand Touring. Manual - part 595

NO.6 DOOR GLASS REVERSES BEFORE IT FULLY OPENS [POWER 
WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)] 

POSSIBLE CAUSE CHART 

DIAGNOSTIC PROCEDURE 

DIAGNOSTIC PROCEDURE 

4



Close the door glass by operating the 
transmitter.  



Does the door glass stop before fully 
closing?  

Yes

replace. 



Keyless control module (Vehicle with 
advanced keyless system) 

(See KEYLESS CONTROL 
MODULE INSPECTION 
[ADVANCED KEYLESS 
SYSTEM] .) 



BCM (See BODY CONTROL 
MODULE (BCM) INSPECTION .)  



Keyless entry system signal reception 
error (outside operation area, radio 
signal interference)  

No

Reinspect for malfunction recurrence. If the 

malfunction is not corrected, repeat the 

procedure from Step 1.

6

Door glass reverses before it fully opens

POSSIBLE CAUSE 



Malfunction in power window motor  



Malfunction in battery  



Improper installation of door glass  

Step

INSPECTION

ACTION

1



By operating a power window main 
switch / power window subswitch 
(passenger side), operate the door 
glass.  



Does the door glass mis-reverse?  

Yes

Inspect the power window motor and repair or 
replace it. (See POWER WINDOW MOTOR 
INSPECTION .)

No

Inspect the following parts and repair or replace 

them. 



Power window motor (See POWER 

WINDOW MOTOR INSPECTION .)  



Battery (brownout)  



Door glass (improper installation) 

 

2008 Mazda CX-9 Grand Touring 

2008 BODY & ACCESSORIES Symptom Troubleshooting [Power Window System (Exterior Open/Close Function)] - 

Mazda CX-9

  

Microsoft 

 

Sunday, November 15, 2009 10:37:40 AM

Page 9 

© 2005 Mitchell Repair Information Company, LLC. 

NO.7 DRIVER AND PASSENGER DOOR GLASSES OPERATE 
ACCIDENTALLY [POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE 
FUNCTION)] 

POSSIBLE CAUSE CHART 

DIAGNOSTIC PROCEDURE 

DIAGNOSTIC PROCEDURE 

NOTE:



Depending on the temperature, 
battery, and voltage condition, the 
door glass may mis-reverse.  

7

Driver and passenger door glasses operate accidentally

POSSIBLE 

CAUSE 



Transmitter malfunction  



Request switch malfunction  



Open or short circuit in wiring harness between request switch (each door) and 
keyless control module.  



Power window main switch malfunction  



Power window subswitch (passenger side) malfunction  



Open or short circuit in wiring harness between power window main switch and 
power window subswitch (passenger side)  



BCM malfunction  

STEP

INSPECTION

ACTION

1



Inspect if malfunction is in 
operating by transmitter  

Yes Inspect the transmitter.

No

With keyless entry system  



Go to Step 3.  

 

With advanced keyless system  



Go to the next step.  

2



Inspect if malfunction is in 
operating by request switch  

Yes

Inspect the following parts and repair or replace. 



Request switch 

(See REQUEST SWITCH INSPECTION 
[ADVANCED KEYLESS SYSTEM] .) 



Wiring harness between request switch and 

 

2008 Mazda CX-9 Grand Touring 

2008 BODY & ACCESSORIES Symptom Troubleshooting [Power Window System (Exterior Open/Close Function)] - 

Mazda CX-9

  

Microsoft 

 

Sunday, November 15, 2009 10:37:40 AM

Page 10 

© 2005 Mitchell Repair Information Company, LLC. 

NO.8 PASSENGER DOOR GLASS OPERATES ACCIDENTALLY [POWER 
WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)] 

POSSIBLE CAUSE CHART 

DIAGNOSTIC PROCEDURE 

DIAGNOSTIC PROCEDURE 

keyless control module  

No

Go to the next step.

3



Inspect if malfunction is in 
operating power window main 
switch  

Yes

Inspect power window main switch 
(See POWER WINDOW MAIN SWITCH 
INSPECTION .)

No

Go to the next step.

4



Inspect if malfunction is in 
without operating Step 1 to 3  

Yes

Inspect the following parts and repair or replace 



Power window subswitch (passenger side) 

(See POWER WINDOW SUBSWITCH 
INSPECTION .) 



BCM (See BODY CONTROL MODULE 
(BCM) INSPECTION .)  



Wiring harness between power window 
subswitch (passenger side) and power window 
main switch  

No

Reinspect for malfunction recurrence. If the 

malfunction is not corrected, repeat the procedure from 

Step 1.

8

Passenger door glass operates accidentally

POSSIBLE CAUSE 



Power window subswitch (passenger side) malfunction  

ACTION

Inspect the power window subswitch of the passenger door glass and repair or replace 
(See POWER WINDOW SUBSWITCH INSPECTION .)

 

2008 Mazda CX-9 Grand Touring 

2008 BODY & ACCESSORIES Symptom Troubleshooting [Power Window System (Exterior Open/Close Function)] - 

Mazda CX-9

  

Microsoft 

 

Sunday, November 15, 2009 10:37:40 AM

Page 11 

© 2005 Mitchell Repair Information Company, LLC. 

2008 BODY & ACCESSORIES

Glass/Windows/Mirrors - Mazda CX-9 

GLASS/WINDOWS/MIRRORS LOCATION INDEX

 

2008 Mazda CX-9 Grand Touring 

2008 BODY & ACCESSORIES Glass/Windows/Mirrors - Mazda CX-9

  

 

2008 Mazda CX-9 Grand Touring 

2008 BODY & ACCESSORIES Glass/Windows/Mirrors - Mazda CX-9

  

Microsoft 

 

Sunday, November 15, 2009 10:36:16 AM

Page 1 

© 2005 Mitchell Repair Information Company, LLC. 

Microsoft 

 

Sunday, November 15, 2009 10:36:43 AM

Page 1 

© 2005 Mitchell Repair Information Company, LLC.