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DIAGNOSIS AND REPAIR WORKFLOW SCS-65 < BASIC INSPECTION > [AIR LEVELIZER CONTROL SYSTEM] C D F G H I J K L M A B SCS N O P BASIC INSPECTION DIAGNOSIS AND REPAIR WORKFLOW Work Flow INFOID:0000000006256058 DETAILED FLOW 1. INTERVIEW FROM THE CUSTOMER Clarify customer complaints before inspection. First of all, perform an interview utilizing and reproduce the symptom as well as fully understand it. Ask customer about his/her complaints carefully.Check symptoms by driving vehicle with customer, if necessary. CAUTION: Customers are not professional. Never guess easily like “maybe the customer means that...,” or “ >> GO TO 2. 2. CHECK SYMPTOM Reproduce the symptom that is indicated by the customer, based on the information from the customer . CAUTION: When the symptom is caused by normal operation, fully inspect each portion and obtain the under- >> GO TO 3. 3. PERFORM THE SELF-DIAGNOSIS With CONSULT-III Perform self-diagnosis for “E-SUS”. YES >> Record or print self-diagnosis results. GO TO 4. NO >> GO TO 6. 4. RECHECK THE SYMPTOM With CONSULT-III 1. Erase self-diagnostic results for “E-SUS”. 2. Perform DTC confirmation procedures for the error-detected system. SCS-59, "DTC Inspection Priority Chart" Is any DTC detected? YES >> GO TO 5. NO >> Check harness and connectors based on the information obtained by interview. Refer to . 5. REPAIR OR REPLACE ERROR-DETECTED PART • Repair or replace error-detected parts. >> GO TO 7. 6. IDENTIFY ERROR-DETECTED SYSTEM BY SYMPTOM DIAGNOSIS Estimate error-detected system based on symptom diagnosis and perform inspection. |