Infiniti G37 Coupe. Manual - part 402

POWER WINDOW DOWN FUNCTION DOES NOT WORK WHEN OPERATING 

WITH INTELLIGENT KEY

DLK-169

< SYMPTOM DIAGNOSIS >

[INTELLIGENT KEY SYSTEM]

C

D

E

F

G

H

I

J

L

M

A

B

DLK

N

O

P

POWER WINDOW DOWN FUNCTION DOES NOT WORK WHEN OPERAT-
ING WITH INTELLIGENT KEY

Description

INFOID:0000000001722778

NOTE:
• Before performing the diagnosis in the following table, check “ Work Flow”. Refer to 

DLK-8, "Work Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

CONDITIONS OF VEHICLE (OPERATING CONDITIONS)

• Power window function is normal.

Diagnosis Procedure

INFOID:0000000001722779

1.

CHECK “PW DOWN SET” SETTING IN “WORK SUPPORT”

Check “PW DOWN SET” setting in “WORK SUPPORT”.
Refer to 

DLK-52, "INTELLIGENT KEY : CONSULT-III Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Set “PW DOWN SET” setting in “WORK SUPPORT”.

2.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-38, "Intermittent Incident"

.

NO

>> GO TO 1.

DLK-170

< SYMPTOM DIAGNOSIS >

[INTELLIGENT KEY SYSTEM]

PANIC ALARM FUNCTION DOES NOT OPERATE

PANIC ALARM FUNCTION DOES NOT OPERATE

Description

INFOID:0000000001722806

NOTE:
• Before performing the diagnosis following table, check “Work Flow”. Refer to 

DLK-8, "Work Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

CONDITIONS OF VEHICLE (OPERATION CONDITONS)

• Ignition switch is in OFF or LOCK position.
• Intelligent Key is removed from key slot.
• Vehicle security system is normal.

Diagnosis Procedure

INFOID:0000000001722807

1.

CHECK “PANIC ALARM SET” SETTING IN “WORK SUPPORT”

Check “PANIC ALARM SET” setting in “WORK SUPPORT”.
Refer to 

DLK-52, "INTELLIGENT KEY : CONSULT-III Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Set “PANIC ALARM SET” setting in “WORK SUPPORT”.

2.

CONFIRM THE OPERATION

Confirm the operation again.
Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-38, "Intermittent Incident"

.

NO

>> GO TO 1.

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DLK-171

< SYMPTOM DIAGNOSIS >

[INTELLIGENT KEY SYSTEM]

C

D

E

F

G

H

I

J

L

M

A

B

DLK

N

O

P

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DRIVER SIDE

DRIVER SIDE : Description

INFOID:0000000001686090

NOTE:
• Before performing the diagnosis in the following table, check “Work Flow”. Refer to 

DLK-8, "Work Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

CONDITIONS OF VEHICLE (OPERATING CONDITIONS)

• Intelligent Key operation is normal.
• “LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-III.
• Intelligent Key is removed from key slot.
• Ignition switch is in OFF position.
• No Intelligent Keys are inside the vehicle.

DRIVER SIDE : Diagnosis Procedure

INFOID:0000000001686091

1.

CHECK “LOCK/UNLOCK BY I-KEY” SETTING IN “WORK SUPPORT”

Check “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
Refer to 

DLK-52, "INTELLIGENT KEY : CONSULT-III Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Set “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”. Refer to 

DLK-52, "INTELLIGENT KEY :

CONSULT-III Function (BCM - INTELLIGENT KEY)"

.

2.

CHECK DOOR REQUEST SWITCH

Check door request switch.
Refer to 

DLK-83, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.
Refer to 

DLK-93, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check Intermittent Incident. Refer to 

GI-38, "Intermittent Incident"

.

NO

>> GO TO 1.

PASSENGER SIDE

PASSENGER SIDE : Description

INFOID:0000000001686092

NOTE:
• Before performing the diagnosis in the following table, check “Work Flow”. Refer to 

DLK-8, "Work Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

CONDITIONS OF VEHICLE (OPERATING CONDITIONS)

• Intelligent Key operation is normal.
• “LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-III.
• Intelligent Key is removed from key slot.

DLK-172

< SYMPTOM DIAGNOSIS >

[INTELLIGENT KEY SYSTEM]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

• Ignition switch is in OFF position.
• No Intelligent Keys are inside the vehicle.

PASSENGER SIDE : Diagnosis Procedure

INFOID:0000000001686093

1.

CHECK DOOR REQUEST SWITCH

Check door request switch.
Refer to 

DLK-83, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.
Refer to 

DLK-93, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CONFIRM THE OPERATION

Confirm the operation again.
Is the result normal?

YES

>> Check Intermittent Incident. Refer to 

GI-38, "Intermittent Incident"

.

NO

>> GO TO 1.