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Honda Ridgeline. Manual - part 519

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Audio disc does not eject

Audio disc changer does not load all six discs

YES

23-42

Audio System

Symptom Troubleshooting (cont’d)

NOTE:

• Check the vehicle battery condition first.
• Disc labels should not be used in the audio unit. They

may damage the player mechanism.

1. Turn the ignition switch ON (II).

2. Turn on the audio unit.

Go to step 3.

Go to power switch will not turn ON (see page

23-27).

3. Check to see if the disc ejects correctly with no

binding by pushing the EJECT button.

Operation is normal.

• With navigation: Replace CD changer (see page

23-58).

• Without navigation: Replace audio unit (see page

23-57).

NOTE:

• Check the vehicle battery condition first.
• Disc labels should not be used in the audio unit. They

may damage the player mechanism.

1. Turn the ignition switch ON (II).

2. Turn on the audio unit and try loading six discs into

the audio unit (in-dash disc changer) /CD changer.

Intermittent failure, the audio unit is OK at

this time. Check for loose or poor connections.

Go to step 2.

3. Try loading the disc player with six known-good

discs.

At least one of the original discs is faulty.

• With navigation: Replace CD changer (see page

23-58).

• Without navigation: Replace audio unit.

(see page 23-57).

Does the system tur n on?

Does the disc eject pr oper ly?

Does the audio unit accept all six discs?

Does the audio unit ( in-dash disc changer ) / CD
changer . accept all six discs?

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Audio disc changer does not move between
discs

Volume does not change

YES

23-43

NOTE:

• Check the vehicle battery condition first.
• Disc labels should not be used in the audio unit. They

may damage the player mechanism.

1. Turn the ignition switch ON (II).

2. Turn on the audio unit and insert six discs into the

audio unit (in-dash disc changer)/CD changer and
see if the changer moves between discs.

Intermittent failure, the disc changer is OK at

this time. Check for loose or poor connections.

Go to step 3.

3. Insert six known-good discs into the audio unit.

At least one of the original discs is faulty.

• With navigation: Replace CD changer (see page

23-58).

• Without navigation: Replace audio unit.

(see page 23-57).

NOTE:

• Check the vehicle battery condition first.
• Set the fader and balance positions to the center.

1. Turn the ignition switch ON (II).

2. Turn on the audio unit and check for sound in each

mode (AM, FM, XM, and disc).

Go to step 3.

Go to audio system sound is weak or

distorted (see page 23-30), or no sound is heard
from speakers (see page 23-28).

3. Operate the volume knob to see if the volume

changes.

Operation is normal.

Replace the audio unit (see page 23-57).

Does the changer oper ate nor mally?

Is the sound nor mal?

Does the volume change?

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Radio tuner does not change stations

Audio disc does not load

YES

23-44

Audio System

Symptom Troubleshooting (cont’d)

NOTE: Check the vehicle battery condition first.

1. Turn the ignition switch ON (II).

2. Turn on the audio unit and check the audio

information on the display panel.

Go to step 3.

Go to power switch will not turn ON (see page

23-27).

3. Operate the tuning knob to see if the radio station

changes.

Intermittent failure: the turning knob is OK at

this time. Check for loose or poor connections.

Replace the audio unit (see page 23-57).

NOTE:

• Check the vehicle battery condition first.
• Disc labels should not be used in the audio unit. They

may damage the player mechanism.

• Make sure the CD disc is compatible with the system

(see the owner’s manual for more information).

1. Turn the ignition switch ON (II).

2. Turn on the audio unit and insert a known-good

disc to see if the symptom can be duplicated.

Operation is normal. If the disc loads

normally, but will not play, go to audio disc does
not play (see page 23-45).

Go to step 3.

3. Insert another disc.

The original disc is faulty.

• With navigation: Replace CD changer (see page

23-58).

• Without navigation: Replace audio unit.

(see page 23-57).

Does the audio inf or mation display pr oper ly?

Does the r adio station change?

Does the disc load?

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Special Tools Required

YES

Special Tools Required

YES

Audio disc does not play

Audio disc skips

23-45

Diagnostics CD 07AAZ-SDBA100

NOTE: Check the vehicle battery condition first.

1. Turn the ignition switch ON (II).

2. Turn on the audio unit and try loading a disc.

Go to step 3.

Go to audio disc does not load (see page

23-44).

3. Insert another disc to see if the symptom can be

duplicated.

Operation is normal.

Go to step 4.

4. Insert audio diagnostic CD (T/N 07AAZ-SDBA100)

in the audio unit.

The original disc is faulty or has an

unreadable format.

• With navigation: Replace CD changer (see page

23-58).

• Without navigation: Replace audio unit.

(see page 23-57).

• Diagnostics CD 07AAZ-SDBA100
• Skip test CD 07AAZ-SDBA200 or 07AAZ-SDBA300

NOTE: Check the vehicle battery condition first.

1. Confirm the vehicles tires are properly inflated.

2. Check the customer’s disc for scratches,

fingerprints, and marks.

NOTE: The following test should be performed with
audio unit bass and treble set to the customer’s
listening performance. When comparing to known-
good vehicles, comparison should be performed
on same model and trim level.

3. Test drive to identify when the customer’s disk

skips. The audio diagnostic CD (T/N: 07AAZ-
SDBA100) can be used if the customer’s disk is not
available. Use tracks 10

12.

Go to step 4.

Operation is normal.

4. Compare the customer’s disk that skips to a known-

good vehicle under the same conditions.

Operation is normal.

Go to step 5.

NOTE: The following test should be performed with
vehicle parked and engine running.

(cont’d)

Does the disc load?

Does the disc play?

Does the disc skip?

Does the disk skip in the known-good vehicle
under the same conditions?

Content .. 517 518 519 520 ..