need this version number:
To verify that the DVD version is appropriate for the vehicle.
Any time you call Tech Line regarding a navigation system issue.
To answer customer inquires concerning update or coverage issue.
Check the underside of the DVD for signs of mishandling. Deep scratches,
swirl marks, or fingerprints can cause random lock-ups, reboots, and DVD
read or format errors.
Verify that the underside of the DVD is silver, and not a copy with a blue
color. Copies will not work properly and can cause other symptoms that
mimic hardware problems.
Incorrectly colored DVDs being put into navigation vehicles. This causes the
system to either display error messages, or it causes system malfunctions that
mimic a hardware problem. This result in the customer driving away with a
malfunctioning navigation system.
The DVD version provided to the customer is out-of date or incompatible with
a particular model. This inconveniences your customer by delaying the repair,
or by causing additional (and unnecessary) returns to your dealership.
The customer experiences bugs or other issues that have already been resolved
in later versions currently available at the fulfillment desk.
NOTE:
Customers may obtain DVDs from sources outside
the normal ordering process. If you determine this
is the case, recommend that your customer
purchase the appropriate DVD from the Honda Disc
Fulfillment Center (see ORDERING A DVD).
NOTE:
A damaged DVD is not covered under warranty
unless the disc is damaged by the navigation unit.
Damage by the navigation unit typically appears as
circular scratches caused by something rubbing
against the DVD as it spins. The damage may
appear as arcs or complete circles on the DVD
reading surface.
2008 Honda Civic EX
2006-08 ACCESSORIES & EQUIPMENT Navigation System - Civic (Except Hybrid)